We are running W7 with Ariel 4.1.1. We can receive, but we not send patron deliveries. The email account has been tested so we think the problem is within Ariel.
Any suggestions will be appreciated. Kim Kim Wiley, Web Support Analyst Mary and John Gray Library, Lamar University Box 10021, Beaumont, TX 77710 409-880-1870 kim.wi...@lamar.edu Ask and it shall be given you; seek and you shall find; knock and it shall be opened unto you. Matthew 7:7 From: Kim Rose Wiley [mailto:kim.wi...@lamar.edu] Sent: Tuesday, March 08, 2011 4:36 PM To: jhartsfi...@wsc.ma.edu Subject: Fwd: [ARIE-L] Problem sending mail Dear Patrick, Did you receive any responses from the listserv? Kim Kim Wiley Web Support Analyst Lamar University Library 409-880-1870 kim.wi...@lamar.edu _____ From: "Jon Hartsfield" <jhartsfi...@wsc.ma.edu> To: arie-l@u.washington.edu Sent: Tuesday, March 8, 2011 8:08:48 AM Subject: [ARIE-L] Problem sending mail Hello, We are running Ariel 4.1.1 and are having trouble sending mail. It had been working properly until we had to change the password on the email account. We updated the password in the Ariel Mail Preferences but whenever we try to send mail it fails and says to retry. We’ve verified that the new password is working correctly, but it just won’t work in Ariel. I noticed in the list archives that there have been issues with authentication between Ariel and SMTP servers, but the server configuration (as far as we know) hasn’t changed. I want to doublecheck the logs today but I didn’t see any SMTP errors when I checked it yesterday. If anyone has thoughts on what we might want to look at next to fix the issue, we’d love to hear ‘em. Thanks! Patrick _____________________ Patrick Hartsfield Reference Assistant Ely Library Westfield State University jhartsfi...@wsc.ma.edu (413) 572-8921 _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ Scanner recommendations at http://shareill.org/index.php?title=Ariel_Scanners CONFIDENTIALITY: Any information contained in this e-mail (including attachments) is the property of The State of Texas and unauthorized disclosure or use is prohibited. Sending, receiving or forwarding of confidential, proprietary and privileged information is prohibited under Lamar Policy. If you received this e-mail in error, please notify the sender and delete this e-mail from your system.
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