Re: Can't move the Change ticket's Status beyond Request For Authorization.
Thanks Lisa. The approval process definitions are OTB ones and no change has been made to them. For Request For Authorization Status -Phase-(Review Phase) The definition is as follows: Review Phase Approved-Request For Change Rejected-Request For Authorization No Approvers-Request For Change I even tried out giving Infrastructure Change Approver permission for the manager and Assignee, still a mystery Lann LisaD wrote: > > Sorry to jump in so late, but I would probably check the Approval > Process Mappings and see what status you have set to move to if there > are no approvers. This is where you can set the status defaults for > each stage. > > Also, if there is a 'Business Approval' stage/phase, and there are no > approvers defined, the change remains in "Request for Change" status and > requires the Change Manager or Change Assignee to move the change > forward. (Sounds like you may have already tried this one.) > > Also, if you want to run an arlog I would be happy to look at it to see > why the status isn't changing. > > Thanks, > LisaD > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of lann > Sent: Friday, June 13, 2008 7:42 AM > To: arslist@ARSLIST.ORG > Subject: Re: Can't move the Change ticket's Status beyond Request For > Authorization. > > There are no approvers displayed in the approal tab at all. > > lann > > Decou, Candace M wrote: >> >> Oh and also they should have the role for Infrastructure Change > Approver >> as well I think. >> :) >> >> Candace DeCou >> >> DOI Remedy Systems Analyst >> Verizon Business >> Office: (408) 371-1112 >> >> Email: [EMAIL PROTECTED] >> >> >> >> Verizon Business - global capability, personal accountability. >> >> This e-mail is strictly confidential and intended only for use by the >> addressee unless otherwise indicated >> >> >> -Original Message- >> From: Action Request System discussion list(ARSList) >> [mailto:[EMAIL PROTECTED] On Behalf Of lann >> Sent: Wednesday, June 11, 2008 10:10 PM >> To: arslist@ARSLIST.ORG >> Subject: Re: Can't move the Change ticket's Status beyond Request For >> Authorization. >> >> For the Assignee and Manager the Status field is "Disabled".Iam trying >> to go >> to the next Status "Request For Change" . >> There are no pending approvals required ,so I feel the > assignee/manager >> can >> do the Status change,I clicked "Approve" in the Process Flow > accelerator >> and >> did a Save.But no Status change happened. >> >> Lann >> >> >> Decou, Candace M wrote: >>> >>> I think the Change Manager assignee needs to move the Change Request >>> forward. So, in other words, if I read this right, the Change >> Assignee >>> is trying to move it forward but it requires some action on the part >> of >>> one of the CAB members (Change Manager assignee). Who is that person >> or >>> group? Try having them select 'Approve' then move on to the next >> stage >>> and see if that helps. >>> :) >>> >>> Candace DeCou >>> >>> DOI Remedy Systems Analyst >>> Verizon Business >>> Office: (408) 371-1112 >>> >>> Email: [EMAIL PROTECTED] >>> >>> >>> >>> Verizon Business - global capability, personal accountability. >>> >>> This e-mail is strictly confidential and intended only for use by the >>> addressee unless otherwise indicated >>> >>> >>> -Original Message- >>> From: Action Request System discussion list(ARSList) >>> [mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman >>> Sent: Wednesday, June 11, 2008 4:54 AM >>> To: arslist@ARSLIST.ORG >>> Subject: Re: Can't move the Change ticket's Status beyond Request For >>> Authorization. >>> >>> What do you mean by "unable to move..."? Is there an error message or >> is >>> the >>> status field disabled? >>> >>> --- J.T. Shyman >>> >>> -Original Message- >>> From: Action Request System discussion list(ARSList) >>> [mailto:[EMAIL PROTECTED] On Behalf Of lann >>> Sent: Wednesday, June 11, 2008 7:46 AM >>> To: arslist@ARSLIST.ORG >>> Subject: Can't move the Change ticket's Status beyond Request For >>> Authorization. >>> >>> Iamstuck with a problem >>> >>> The assignee and manager of a Change Request are unable to move the >>> Change >>> ticket's Status beyond Request For Authorization. >>> I ensure the following: >>> Assigne ehas Infrastructure Change Assignee role-Fixed >> Permission. >>> Availability is "Yes" >>> No approvers in Review Phase. >>> Added the assignee as Adhoc approver and tried ,but in vain >>> >>> Any other configuration I missed out? >>> Any ideas will be greatly appreciated. >>> Thx >>> Lann >>> >>> -- >>> View this message in context: >>> >> > http://www.nabble.com/Can%27t-move-the-Change-ticket%27s-Status-beyond-R >>> eque >>> st-For-Authorization.-tp17775621p17775621.html >>> Sent from the ARS (Action Request System) mailing list archive at >>> Nabble.com. >>> >>> >> > ___
Re: Question: $LASTID$
If you're at 6.3 or later, try this: 1. Create a character field with ID - 179(named say UniqueGUID) on the Calling form 2. At the Push Field that creates the record in the Called form, push this GUID field value as well, to a character field(e.g. UniqueID) on the Called form. 3. Then in the Filter where you are trying to use $LASTID$, create a Set Field Action instead, with qualification - 'UniqueID' = $UniqueGUID$ You should be able to get the record that was created with the above Push Field Hope this helps. I have used this at the Active Link level as well. On 6/13/08, T. Dee <[EMAIL PROTECTED]> wrote: > I'm trying to use $LASTID$, but i'm not getting the $LASTID$. > > I thought I read some where that you can now specify the Form that you > want the LastID from - is this true - or am I just wishing :-) > > THANKS! > > Happy Friday! > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: OT: BBQ tour
Hey Rick, I don't know how you plan to get down south, but if you pass thorough Arizona you'll want to try Joe's Real BBQ (http://www.joesrealbbq.com/). This place has been on many of the cooking channels nationally. If you are going south down the coast through California then you'll want to pass through Santa Maria where they have some of the best BBQ in the west. I was co-owner of a restaurant in Long Beach that served Santa Maria style BBQ and it was extremely popular. Santa Maria is known for BBQ using rubs rather than sauces, although they have sauces too. They also have unique BBQ beans that you can only find there. I hope you both have a great trip! Regards, Rick Ponzo Rick Cook wrote: ** My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: BBQ tour
Rick, In Tuscaloosa, AL, is the original Dreamland BBQ. Best ribs I've ever had. http://www.dreamlandbbq.com/ In Lexington, NC, try Lexington BBQ http://www.ibiblio.org/ch-scene/bbq/lexington.html or Smiley's http://www.smileyslexingtonbbq.com/ Lastly, in Starkville, MS is a wonderful place called The Little Dooey.wonderful. http://www.littledooey.com/ Have a great trip and best of wishes to your son. Tim From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Friday, June 13, 2008 11:46 AM To: arslist@ARSLIST.ORG Subject: OT: BBQ tour ** My son just graduated from HS, and will leave for the Marines in October. Sometime between now and then, he and I are going to drive cross-country on a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the areas of the country famous for BBQ: Texas, Louisiana, the rest of the South, North Carolina, Memphis, Chicago, and Kansas City. We're still planning the specifics, and here's where all y'all come in: I would love to know THE places to go in your part of the country (assuming it's one I mentioned above - this will be almost entirely SOUTH of the Mason-Dixon line) for outstanding BBQ, whether they're famous or a hole-in-the-wall. We'll stay away from big chains for the most part (we have Famous Dave's up here), unless it is a local/regional one with a good local reputation. Thanks in advance for sharing! Rick __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: BBQ tour
First, all our wishes for your son's successful deployment and safe return
to US soil. Semper Fidelis, young man.
Now, on to the "BBQ Tour" . . . three recommended stops:
- In Carson City NV, try Red's Old 395 Grill . . . doesn't look like
much from the outside, but the bar area will blow you away!
- In Kingman AZ, try the Dambar Restaurant . . . before they became a
"restaurant" they were a hold-in-the-wall BBQ . . . try the steaks, too
- In Huntsville AL, try Thomas Pit BBQ . . . it's been years so I can't
vouch they still do it low-and-slow
The other place is my backyard. Homemade dry rub, natural fire,
whiskey-soaked wood, and nothing cooks for less than 9 hours. Drives the
neighbors crazy!
Bradford Bingel ("Bing")
ITM3 California
http://www.itm3.com/
[EMAIL PROTECTED] (email)
925-260-6394 (mobile)
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Friday, June 13, 2008 8:46 AM
To: arslist@ARSLIST.ORG
Subject: OT: BBQ tour
** My son just graduated from HS, and will leave for the Marines in October.
Sometime between now and then, he and I are going to drive cross-country on
a BBQ tour. We'll start and end in Seattle, but we intend to hit all of the
areas of the country famous for BBQ: Texas, Louisiana, the rest of the
South, North Carolina, Memphis, Chicago, and Kansas City.
We're still planning the specifics, and here's where all y'all come in:
I would love to know THE places to go in your part of the country (assuming
it's one I mentioned above - this will be almost entirely SOUTH of the
Mason-Dixon line) for outstanding BBQ, whether they're famous or a
hole-in-the-wall. We'll stay away from big chains for the most part (we
have Famous Dave's up here), unless it is a local/regional one with a good
local reputation.
Thanks in advance for sharing!
Rick
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html___
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Re: Question: $LASTID$
Here's a quick and dirty version... Create a filter that performs a Set Fields action...From the Read Value for Field From, select SQL Use the following SQL command: SELECT nextid FROM arschema WHERE name = '' Select your field, make sure it's a numeric field, and set it to $1$ - 1. $1$ being the first SQL Result Column. I'm sure there are other ways to skin this cat, but that's the first I thought of... HTH Brian -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent: Friday, June 13, 2008 7:58 PM To: arslist@ARSLIST.ORG Subject: Re: Question: $LASTID$ I've never done that before Brian, could you kindly assist me with this? THANKS! On Fri, Jun 13, 2008 at 6:27 PM, Brian Gillock <[EMAIL PROTECTED]> wrote: > You should be able to do a Direct SQL for NextID from which ever form you > need. > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee > Sent: Friday, June 13, 2008 3:00 PM > To: arslist@ARSLIST.ORG > Subject: Re: Question: $LASTID$ > > So since I am doing this in a filter this would explain why it is not > working. Any suggestions / work arounds? > > THANKS! > > Ty > > > On Fri, Jun 13, 2008 at 4:23 PM, Rick Cook <[EMAIL PROTECTED]> wrote: >> ** The thing about $LASTID$ is that it can only be called in an Active > Link, >> because it grabs the last record created by that client. The form > involved >> is set by the form name on the AL that calls the action. >> >> Rick >> >> On Fri, Jun 13, 2008 at 1:03 PM, Wheeler, Dylan > <[EMAIL PROTECTED]> >> wrote: >>> >>> I don't see anything about it being able to query a specific form in the >>> 7.0 docs, would be a great addition though :) >>> >>> - >>> >>> Dylan Wheeler >>> Production Control Analyst Principal >>> IT Operations >>> Downey Savings & Loan Association, F.A. >>> Email: [EMAIL PROTECTED] >>> >>> >>> >>> -Original Message- >>> From: Action Request System discussion list(ARSList) >>> [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee >>> Sent: Friday, June 13, 2008 11:37 AM >>> To: arslist@ARSLIST.ORG >>> Subject: Question: $LASTID$ >>> >>> >>> I'm trying to use $LASTID$, but i'm not getting the $LASTID$. >>> >>> I thought I read some where that you can now specify the Form that you >>> want the LastID from - is this true - or am I just wishing :-) >>> >>> THANKS! >>> >>> Happy Friday! >>> >>> >>> ___ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum >>> Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >>> >>> >>> This message and any attachments are for the intended recipient(s) only >>> and may contain privileged, confidential and/or proprietary information >>> about Downey Savings or its customers, which Downey Savings does not > intend >>> to disclose to the public. If you received this message by mistake, > please >>> notify the sender by reply e-mail and delete the message and attachments. >>> >>> >>> > > ___ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Question: $LASTID$
You could also do something like SELECT MAX(your_request_id_name) FROM your_table_name ORDER BY your_request_id_name DESC LIMIT 1 Then set the field with $1$ Brian, will your way give the prefix as well? I forgot if the arschema kept the prefix or not, don't have access to a db at the moment. - Dylan Wheeler Production Control Analyst Principal IT Operations Downey Savings & Loan Association, F.A. Email: [EMAIL PROTECTED] -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Brian Gillock Sent: Saturday, June 14, 2008 9:48 AM To: arslist@ARSLIST.ORG Subject: Re: Question: $LASTID$ Here's a quick and dirty version... Create a filter that performs a Set Fields action...From the Read Value for Field From, select SQL Use the following SQL command: SELECT nextid FROM arschema WHERE name = '' Select your field, make sure it's a numeric field, and set it to $1$ - 1. $1$ being the first SQL Result Column. I'm sure there are other ways to skin this cat, but that's the first I thought of... HTH Brian -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent: Friday, June 13, 2008 7:58 PM To: arslist@ARSLIST.ORG Subject: Re: Question: $LASTID$ I've never done that before Brian, could you kindly assist me with this? THANKS! On Fri, Jun 13, 2008 at 6:27 PM, Brian Gillock <[EMAIL PROTECTED]> wrote: > You should be able to do a Direct SQL for NextID from which ever form > you need. > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee > Sent: Friday, June 13, 2008 3:00 PM > To: arslist@ARSLIST.ORG > Subject: Re: Question: $LASTID$ > > So since I am doing this in a filter this would explain why it is not > working. Any suggestions / work arounds? > > THANKS! > > Ty > > > On Fri, Jun 13, 2008 at 4:23 PM, Rick Cook <[EMAIL PROTECTED]> > wrote: >> ** The thing about $LASTID$ is that it can only be called in an >> Active > Link, >> because it grabs the last record created by that client. The form > involved >> is set by the form name on the AL that calls the action. >> >> Rick >> >> On Fri, Jun 13, 2008 at 1:03 PM, Wheeler, Dylan > <[EMAIL PROTECTED]> >> wrote: >>> >>> I don't see anything about it being able to query a specific form in >>> the 7.0 docs, would be a great addition though :) >>> >>> - >>> >>> Dylan Wheeler >>> Production Control Analyst Principal >>> IT Operations >>> Downey Savings & Loan Association, F.A. >>> Email: [EMAIL PROTECTED] >>> >>> >>> >>> -Original Message- >>> From: Action Request System discussion list(ARSList) >>> [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee >>> Sent: Friday, June 13, 2008 11:37 AM >>> To: arslist@ARSLIST.ORG >>> Subject: Question: $LASTID$ >>> >>> >>> I'm trying to use $LASTID$, but i'm not getting the $LASTID$. >>> >>> I thought I read some where that you can now specify the Form that >>> you want the LastID from - is this true - or am I just wishing :-) >>> >>> THANKS! >>> >>> Happy Friday! >>> >>> >>> >>> ___ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum >>> Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >>> >>> >>> This message and any attachments are for the intended recipient(s) >>> only and may contain privileged, confidential and/or proprietary >>> information about Downey Savings or its customers, which Downey >>> Savings does not > intend >>> to disclose to the public. If you received this message by mistake, > please >>> notify the sender by reply e-mail and delete the message and attachments. >>> >>> >>> > > ___ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum >>> Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers >> Are" html___ > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___
