Re: BMC Remedy ARS + ITSM Interview Questions

2008-11-27 Thread Salma
Thank You.



Ramy S. Ayoub wrote:
> 
> use the below question in case of Senior Level ... this from my point of
> view
> 
> 1)  ARSchema
> 
> 2)  With transaction(t) table and table schema id in associated in
> arschema table
> 
> 3)  Web Services , Remedy API, Email templates, Direct SQL, creating
> view and database trigger and database programming….. depending on what
> suites to client and third party application
> 
> 4)  Creating failure over environments, database back – replication on
> vmware etc,
> 
> 5)  Big to answer I will update you on this next time, - user
> interface
> ,end user component – directly reachable  to customers
> 
> 6)  Filter is server side component , depending on fire condition and
> qualification action will be perform on server.  Actions are listed in if
> actions tab, submit, modify any valid ar server operation. Permission is
> not
> issue on filter etc.
> 
> 7)  I don't things so, not possible.
> 
> 8)  Not understanding question – reason I not aware of walking tables
> 
> 
> 
> 
> 
> 1.  What is the primary table in the AR System data dictionary?
> 
> 2.  How does the AR System manage the data you see in Remedy Forms?
> 
> 3.  Without using DSO or EIE, what are your thoughts for providing a
> 'STANDARDIZED' methodology for interfacing/integrating with Remedy
> applications.  This customer was actually looking to use C.I.M. or some
> other open standard solution to interface with Remedy maybe a good
> discussion for the list!!!
> 
> 4.  How do you trouble shoot AR System server outages to restore access to
> the system?
> 
> 5.  How does mid-tier work and where does it fit in the client server
> architecture?
> 
> 6.  Describe how filters work?  They were actually looking how filters
> work
> in different phases... which led to the next question.
> 
> 7.  Can you force a filter to fire all actions in the first phase?
> 
> 8.  List all of the possible uses for guides.  They were looking for
> walking
> tables.
> 
> 
> 
> 
> 
> 
> On Thu, Nov 27, 2008 at 9:02 AM, Salma <[EMAIL PROTECTED]> wrote:
> 
>> Dear Team,
>>
>> As i have completed my 1 year with ARS and ITSM application , planning to
>> take up some interviews. Please can any one help me with some interview
>> questions which are commonly asked . So that i can prepared for my
>> interview
>> .
>>
>>
>> Please post me all the question which you guys faced during ur interviews
>> .
>>
>> And also apart from ARS or ITSM , any possibilty of asking questions from
>> other topics like Database, OS , Network , If yes please let me the same
>> .
>>
>>
>> Thanks in advance ,
>>
>> Salma
>> --
>> View this message in context:
>> http://www.nabble.com/BMC-Remedy-ARS-%2B-ITSM-Interview-Questions-tp2071p2071.html
>> Sent from the ARS (Action Request System) mailing list archive at
>> Nabble.com.
>>
>>
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>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
>>
> 
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> 
> 

-- 
View this message in context: 
http://www.nabble.com/BMC-Remedy-ARS-%2B-ITSM-Interview-Questions-tp2071p20728921.html
Sent from the ARS (Action Request System) mailing list archive at Nabble.com.

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Re: BMC Remedy ARS + ITSM Interview Questions

2008-11-27 Thread Ramy S. Ayoub
use the below question in case of Senior Level ... this from my point of
view

1)  ARSchema

2)  With transaction(t) table and table schema id in associated in
arschema table

3)  Web Services , Remedy API, Email templates, Direct SQL, creating
view and database trigger and database programming….. depending on what
suites to client and third party application

4)  Creating failure over environments, database back – replication on
vmware etc,

5)  Big to answer I will update you on this next time, - user interface
,end user component – directly reachable  to customers

6)  Filter is server side component , depending on fire condition and
qualification action will be perform on server.  Actions are listed in if
actions tab, submit, modify any valid ar server operation. Permission is not
issue on filter etc.

7)  I don't things so, not possible.

8)  Not understanding question – reason I not aware of walking tables





1.  What is the primary table in the AR System data dictionary?

2.  How does the AR System manage the data you see in Remedy Forms?

3.  Without using DSO or EIE, what are your thoughts for providing a
'STANDARDIZED' methodology for interfacing/integrating with Remedy
applications.  This customer was actually looking to use C.I.M. or some
other open standard solution to interface with Remedy maybe a good
discussion for the list!!!

4.  How do you trouble shoot AR System server outages to restore access to
the system?

5.  How does mid-tier work and where does it fit in the client server
architecture?

6.  Describe how filters work?  They were actually looking how filters work
in different phases... which led to the next question.

7.  Can you force a filter to fire all actions in the first phase?

8.  List all of the possible uses for guides.  They were looking for walking
tables.






On Thu, Nov 27, 2008 at 9:02 AM, Salma <[EMAIL PROTECTED]> wrote:

> Dear Team,
>
> As i have completed my 1 year with ARS and ITSM application , planning to
> take up some interviews. Please can any one help me with some interview
> questions which are commonly asked . So that i can prepared for my
> interview
> .
>
>
> Please post me all the question which you guys faced during ur interviews .
>
> And also apart from ARS or ITSM , any possibilty of asking questions from
> other topics like Database, OS , Network , If yes please let me the same .
>
>
> Thanks in advance ,
>
> Salma
> --
> View this message in context:
> http://www.nabble.com/BMC-Remedy-ARS-%2B-ITSM-Interview-Questions-tp2071p2071.html
> Sent from the ARS (Action Request System) mailing list archive at
> Nabble.com.
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
>

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Re: server crashing when consuming a web servie

2008-11-27 Thread Darshana Jivan [MTN Network Solutions]
Hi,

 

I am now using a simpler xml schema which was done in WCF windows
communication foundation and I am getting the following error. Not
exactly sure as to what this error is now related to.

 

ARERR [9130] An exception occurred from the WebService class : ; nested
exception is: 

java.net.UnknownHostException: vm2-jp-pqa-1

 

These error in the errormessages.pdf is not that descriptive enough.

9130

Error

Error encountered while executing a Web Service.

This error message is generated by the Web Service plug-in whenever an
error occurs during the

execution of a Web Service.

 

From: Darshana Jivan [MTN Network Solutions] 
Sent: 27 November 2008 10:11 AM
To: 'arslist@ARSLIST.ORG'
Subject: server crashing when consuming a web servie

 

 

Hi,

 

But I can use the attached WSDL (old WSDL) several times which works
fine and I am only having a problem with the new WSDL. I am not
confident that the patch would fix the issue though. I have attached the
WSDL's and perhaps someone can assist me in comparing the 2 schemas and
see if you could find something.

 

Regards,

Darshana

 


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RUNMACRO

2008-11-27 Thread Frex Popo
Hello all,
 
ARS: 7.1 patch04
 
I am using the runmacro to dump some data from a form. All done in a batch 
script which I run from the command line.
 
The following command does more or less what I want.
 
%ARDIR%\runmacro.exe" -x %ARSVR% -U %ARUSER% -P %ARPASS% -a %ARPORT% -o 
%TARGDIR%\%TARGFILE% -f %ARFORM% -t csv -q "'100161' != $NULL$  AND '7' = 
"0"
Now I am trying to change this to extract only certain columns from the form. I 
have tried to do this by going to the user tool switch the macro button, run a 
search, then generate a report skeleton and write the data to some file. 
However, I want to be able to write to the file specified by -o rather than the 
file specified within the macro. There are other issues also when copying the 
script to a different machine etc etc..
 
My question is, is there a way I can edit a file (.arq) manually and tell it to 
dump columnA and colunB from a particular form etc and then include the -e 
option in the command above? Rather than having to go to the user tool and 
create everything from there!!!
anywayone has done this and wants to share his macro?
 
Thanks in advance
frex
 
 




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