Re: ARERR 8755 error message for ARSYS.ARF.WEBSERVICE
Fred, I have run the ARS as non-root only and it fails when I run ./arsystem start from the bin directory. Even if I run with root user, I still get the below error and java process didn’t started at all. This happens with not root user as well. Also, i haven't change the java version in the server. Action Request System(R) Approval Server Version 7.1.00 Patch 009 201002040530 (c) Copyright 1999-2007 BMC Software, Inc. There was an error trying to initialize the HPI library. Please check your installation, HotSpot does not work correctly when installed in the JDK 1.2 Solaris Production Release, or with any JDK 1.1.x release. 390695 : Cannot create JVM: Unknown Error (ARERR 9130) (ARNOTE 0) ARMonitor child process (pid:3632) died with 0. java Regards, Govind -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Thursday, May 02, 2013 7:18 PM To: arslist@ARSLIST.ORG Subject: Re: ARERR 8755 error message for ARSYS.ARF.WEBSERVICE Are you running ARS as non-root? When the startup fails is it when running ./arsystem start (from your bin directory) or when starting from the server init ? Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Govind M Sent: Thursday, May 02, 2013 7:11 AM To: arslist@ARSLIST.ORG Subject: Re: ARERR 8755 error message for ARSYS.ARF.WEBSERVICE ** Apart from Application installtion dir/bin in LD_LIBRARY_PATH, I have found only one path updated for java: /usr/java/jre/lib/sparc/client. I am not sure after installation, is it updated or needs to be updated correctly. Can you pls guide me what to look out in CLASSPATH. Yes Joe, I have checked by running the plugin start up command thru command line separately. It brought up the Webservice and other plugins as well ☺. The problem happens when I get HPI library error while restarting it. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Thursday, April 11, 2013 7:28 AM To: arslist@ARSLIST.ORG Subject: Re: ARERR 8755 error message for ARSYS.ARF.WEBSERVICE ** Apart from your class path examine the plugin startup command in the armonitor file. Try to start it from the command line and see what is the error you get, assuming for some reason it has not started. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ali A. Musa Sent: Wednesday, April 10, 2013 4:23 AM To: arslist@ARSLIST.ORG Subject: Re: ARERR 8755 error message for ARSYS.ARF.WEBSERVICE Check the CLASSPATH -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Govind M Sent: Wednesday, April 10, 2013 10:44 AM To: arslist@ARSLIST.ORG Subject: ARERR 8755 error message for ARSYS.ARF.WEBSERVICE ** Hi All, Request your expertise advice for the below error. ARERR 8755 error message for ARSYS.ARF.WEBSERVICE What happened is, upgrading patch 9 in ARS 7.1 in unix environment had failed to set the environment path of Application installtion dir/bin in LD_LIBRARY_PATH and java path which we provided during installation. When we restart the ARSystem, it failed to load Java and webservice plugins and gives HPI library error. We have a case opened with BMC. As per their suggestion, after exporting Application installtion dir/bin in LD_LIBRARY_PATH, tried separately initiating Arplugin process, once arsystem is up which loaded Web service and other plugins properly. For this activity, we have commented the arplugin line item in armonitor.conf. But can’t able to figure out, why we are getting these ARERROR 8755 and HPI library error only when we start the ars with uncommenting arplugin line item in armontior.conf. What is the cause for these errors which is not appearing on separate initialization of arplugin..? Thanks, Govind ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years Please do not print this email unless it is absolutely necessary. The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
Re: Filter - Webservice
Does anybody have clue for the below one..! :) From: Govind M (WI01 - GIS) Sent: Thursday, May 02, 2013 5:21 PM To: 'Action Request System discussion list(ARSList)' Subject: Filter - Webservice I have been looking into one scenario to reproduce in test env but I just confused more on this. It is like I have a filter with below syntax, Filter name : Filter A Filter runif: field1 = abdc AND field2 = No Actions : Set field - field 2 = Yes Set field - Trigger 3rd party webservice. After firing the filter A for first time, field2 was set to the value Yes and triggered the wbs request to a middle ware app for a record. After few minutes, the same request has been triggered thrice with the intervals of milliseconds which make me to think, after the value change in Runif field2, is it possible to trigger the filter again? :( From the user tool wise, there is no track of changes in the record and we don't have logs as well. I suspect this can't be by user action, since it of milliseconds interval. Does any come across in ARS 7.1 patch 8 in solaris box.? Any solutions/ ideas are much appreciated to reproduce/resolve. Regards, Govind Please do not print this email unless it is absolutely necessary. The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. www.wipro.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Filter - Webservice
It is a real one...! From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Thursday, May 02, 2013 6:37 PM To: arslist@ARSLIST.ORG Subject: Re: Filter - Webservice ** is Field2 'real' or is it display only? On Thu, May 2, 2013 at 5:51 AM, Govind M govind@wipro.commailto:govind@wipro.com wrote: ** I have been looking into one scenario to reproduce in test env but I just confused more on this. It is like I have a filter with below syntax, Filter name : Filter A Filter runif: field1 = abdc AND field2 = No Actions : Set field - field 2 = Yes Set field - Trigger 3rd party webservice. After firing the filter A for first time, field2 was set to the value Yes and triggered the wbs request to a middle ware app for a record. After few minutes, the same request has been triggered thrice with the intervals of milliseconds which make me to think, after the value change in Runif field2, is it possible to trigger the filter again? :( From the user tool wise, there is no track of changes in the record and we don't have logs as well. I suspect this can't be by user action, since it of milliseconds interval. Does any come across in ARS 7.1 patch 8 in solaris box.? Any solutions/ ideas are much appreciated to reproduce/resolve. Regards, Govind Please do not print this email unless it is absolutely necessary. The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. www.wipro.comhttp://www.wipro.com _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ Please do not print this email unless it is absolutely necessary. The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. www.wipro.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Filter - Webservice
Mark, I have run thru the logs which triggers filter A and checked the WBS response by triggering it externally. There is no such filter runs after the response of WBS call. To say it accurately, this is the final filter which runs for a record. Also there is no looping filter to change the Field 2 value again, once it sets to YES. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Thursday, May 02, 2013 7:24 PM To: arslist@ARSLIST.ORG Subject: Re: Filter - Webservice ** Does another filter which fires before this one set field2=No? If so maybe the response to web service call is modifying the record, workflow sets field2 to No and the cycle starts over when filter A fires again. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Govind M Sent: Thursday, May 02, 2013 7:51 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Filter - Webservice ** I have been looking into one scenario to reproduce in test env but I just confused more on this. It is like I have a filter with below syntax, Filter name : Filter A Filter runif: field1 = abdc AND field2 = No Actions : Set field - field 2 = Yes Set field - Trigger 3rd party webservice. After firing the filter A for first time, field2 was set to the value Yes and triggered the wbs request to a middle ware app for a record. After few minutes, the same request has been triggered thrice with the intervals of milliseconds which make me to think, after the value change in Runif field2, is it possible to trigger the filter again? :( From the user tool wise, there is no track of changes in the record and we don't have logs as well. I suspect this can't be by user action, since it of milliseconds interval. Does any come across in ARS 7.1 patch 8 in solaris box.? Any solutions/ ideas are much appreciated to reproduce/resolve. Regards, Govind Please do not print this email unless it is absolutely necessary. The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. www.wipro.comhttp://www.wipro.com _ARSlist: Where the Answers Are and have been for 20 years_ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: Where the Answers Are and have been for 20 years_ Please do not print this email unless it is absolutely necessary. The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. www.wipro.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Atrium Upgrade to SP4
Completed an upgrade of Atrium to SP4 last week and have gone to verify the aitrium integration engine and have noticed that post upgrade the file name path in all our mappings for any of our data exchanges has changed. For example pre upgrade the path to where the data file was located was specified in the mapping as: /appl/BMC/AtriumCore/aie/service/data/NewTCNZ_ComputerSystem Post upgrade the path specified is now: /appl/BMC/AtriumCore/aie/service/datadata/NewTCNZ_ComputerSystem It's changed everything to look up everything in a folder called datadata which doesn't exist. I'm now stumped as to how to correct this. I can export everything out of one of our NPE environments and place over the top. I can export everything to an .arx file and manually amend the entries and then import them back in. IS there any better way of correcting the file name path in a mapping? Anyone know why this happened? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
