RPC call failed; ONC/RPC call timed out when syncing with ADDM
Hello Listers, I receive the following error (in AtriumPluginSvr.log) each time ADDM tries to sync with CMDB: Jul 05 2013 00:05:52.721 ERROR ( ?:?) - getListEntryWithFields() FAILs in plugin: BMC.ARDBC.DEPRECATION.PLUGIN ERROR (91): RPC call failed; ONC/RPC call timed out at com.bmc.cmdb.api.CMDBProxyJRpcBase.convertException(Unknown Source) at com.bmc.cmdb.api.CMDBProxyJRpcBase.convertException(Unknown Source) at com.bmc.cmdb.api.CMDBProxyJRpcBase.cmdbCall(Unknown Source) at com.bmc.cmdb.api.CMDBProxyJRpcBase.cmdbCall(Unknown Source) at com.bmc.cmdb.api.CMDBProxy.CMDBGetListInstance(Unknown Source) at com.bmc.cmdb.api.CMDBProxy.CMDBGetListInstanceWithAttributes2(Unknown Source) at com.bmc.cmdb.api.CMDBInstance.findObjects(Unknown Source) at com.bmc.cmdb.api.CMDBInstance.findObjects(Unknown Source) at com.bmc.cmdb.plugins.deputil.CMDBDeprecationPlugin.getListEntryWithFields(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.a.ArdbcGlewf(Unknown Source) at com.bmc.arsys.pluginsvr.a.ArEsArdbcGlewf_5(Unknown Source) at com.bmc.arsys.pluginsvr.a.ArEsArdbcGlewf_4(Unknown Source) at com.bmc.arsys.arrpc.ARPluginServerDispatcher.dispatchOncRpcCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.dispatchCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.if(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.processRpcCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler$Processor.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Jul 05 2013 00:11:06.981 FATAL ( ?:?) - - GetListInstance ERROR (91): RPC call failed; ONC/RPC call timed out at com.bmc.cmdb.api.CMDBProxyJRpcBase.convertException(Unknown Source) at com.bmc.cmdb.api.CMDBProxyJRpcBase.convertException(Unknown Source) at com.bmc.cmdb.api.CMDBProxyJRpcBase.cmdbCall(Unknown Source) at com.bmc.cmdb.api.CMDBProxyJRpcBase.cmdbCall(Unknown Source) at com.bmc.cmdb.api.CMDBProxy.CMDBGetListInstance(Unknown Source) at com.bmc.cmdb.api.CMDBProxy.CMDBGetListInstanceWithAttributes2(Unknown Source) at com.bmc.cmdb.api.CMDBInstance.findObjects(Unknown Source) at com.bmc.cmdb.api.CMDBInstance.findObjects(Unknown Source) at com.bmc.cmdb.plugins.deputil.CMDBDeprecationPlugin.getListEntryWithFields(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.a.ArdbcGlewf(Unknown Source) at com.bmc.arsys.pluginsvr.a.ArEsArdbcGlewf_5(Unknown Source) at com.bmc.arsys.pluginsvr.a.ArEsArdbcGlewf_4(Unknown Source) at com.bmc.arsys.arrpc.ARPluginServerDispatcher.dispatchOncRpcCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.dispatchCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.if(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.processRpcCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler$Processor.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) As a result not all CIs discovered by ADDM are synced with CMDB. Can anyone point me into the right direction to debuging this error? My system configuration: AR System 8.0 patch 003, ITSM ver. 8.0, windows 2008, MS SQL 2008, Tomcat 6. Thanks, Victor Olufowobi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
How to place text returned from a javascript function in a character field
I have a javascript function which I can call from a run process active link like this: javascript:get_some_text(); Assume this function is available and it returns the text, eg Hello How would I copy the return result of the javascript function to a Remedy character field? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
How to call a javascript function using a Remedy variable (ie $mytextfield$
Assume I have a Remedy character field named mytextfield with field id 536870929
If I have a javascript function called myjsfunc which takes a string as a
parameter, I can call this function in a Remedy run process active link like
this:
javascript:myjsfunc('536870929');
That works fine.
However if I try to call it like this:
javascript:myjsfunc($mytextfield$);
I get logging error like this:
ActiveLink: AL_call_javascript - Sun Jul 7 2013 12:44:31
True actions:
True action: ARACTProcess(javascript:myjsfunc($536870929$);, 1);
action 0
ARACTProcess(javascript:myjsfunc($536870929$);, 0, 1)
Alert: Caught exception :Syntax error
Do I have to put quotes round the $536870929$ ? I would prefer to not have to
hard code the field id. So if there is a way to pass the actual text of the
field by specifying the variable that would be more convenient. But how?
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years
Re: How to get a table in a form to be populated with data on form load
Thanks that fixed the problem. - Original Message - From: Anandsagar Sah Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Sent: Monday, July 01, 2013 7:36 AM Subject: Re: How to get a table in a form to be populated with data on form load ** Hello Angus, I am not sure If I understand you problem correctly. Do you simply want to refresh the table ? Use Change Field Action in Active link to refresh the table OR Use PERFORM-ACTION-TABLE-REFRESH process. It should be PERFORM-ACTION-TABLE-REFRESH fieldId Note that it is not the same as PERFORM-ACTION-TABLE_REFRESH, which you were using. Thanks Regards, Anandsagar From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Angus Comber Sent: Monday, July 01, 2013 2:41 AM To: arslist@ARSLIST.ORG Subject: How to get a table in a form to be populated with data on form load ** Hi I have a Table on a Form and I have set the columns to be fields in another form - a contacts form with eg name, age, address, etc. When the form is loaded it does not display any of the records. But if I click on one of the column headers it then displays the daya in the table. I tried an active link run process - PERFORM-ACTION-TABLE_REFRESH, execute on Window loaded. I tried an active link with a set fields, field the table Value Default, execute on Window loaded. But neither of those work. What should I be doing to display the data in the table on window loaded? Angus _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: How to place text returned from a javascript function in a character field
Have you searched the archives? On Sunday, July 7, 2013, Angus Comber arsl...@iteloffice.com wrote: ** I have a javascript function which I can call from a run process active link like this: javascript:get_some_text(); Assume this function is available and it returns the text, eg Hello How would I copy the return result of the javascript function to a Remedy character field? _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: WWRUG/ARSlist Awards 2013: Nominations for MVP etc. and New Categories now open
Nominations have always been restricted to one per category. If the other person\people is\are worthy of nomination, others will nominate them. Seemed strange to me when someone nominated a person and then didn't vote for them too, but it is the persons choice. For the BMC Employee: Sure, to be eligible they need to be employed by BMC as of 3rd of July to be nominated for BMC Beyond the Call of Duty. They have to still be employed by BMC when they are nominated. They don't have to still be an employee to receive the Award. I have never placed a restriction on how long ago you left BMC to be nominated for MVP, that is new ground. There was a round of BMC layoffs a couple of months ago. May I believe. So someone may have done most contributions for 8 months as an employee, and 4 as not. I will leave it to the good judgement of the court of ARSlist nominators and voters, by nominating or not, voting for or not, for those that were and aren't BMC Employees that fall into that category (I can think of one person in particular I expect this to apply to). Personally I think a contribution of someone that was clearly to the benefit of the ARSlist, i.e. the BMC Remedy community, should be recognized one way or another so I am not inclined to get very technical on the rules around it. Those rules that do exist were created after a few years when a company did try to stack the deck in it's favour, and I did not consider that in the spirit of the ARSlist, so I added rules to avoid what they did. It is also the only year I voted. Daniel p.s. and don't forget, we accept suggestions for other categories of Awards as well, keep them positive. Not greatest number of silly questions in one year (the record was 25+ in two days; I tried to help the person by phoning her to say she is welcome to continue asking the list but suggested reading the manual that would answer them all and she screamed at me how dare I call and suggest she read the manual, I have phoned no one since, but I digress) From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: July 6, 2013 1:58 AM To: arslist@ARSLIST.ORG Subject: Re: WWRUG/ARSlist Awards 2013: Nominations for MVP etc. and New Categories now open ** In my opinion, that person should have left BMC Software during the same period that a new subscriber is eligible to vote, so since its 3rd of July 2013 for a new ARS Lister to be eligible to vote this year, then a candidate previously in employment with BMC Software should have left BMC before 3rd July 2013 as well to be eligible. IF not that date then some reasonable date that is in some way related to the voting eligibility date to keep the rule consistent every year. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Saturday, July 06, 2013 1:13 AM To: arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG Subject: Re: WWRUG/ARSlist Awards 2013: Nominations for MVP etc. and New Categories now open ** There is 1 Nomination, and one Vote per person. Each nomination from each independent person, this year needs to come with a paragraph of sorts describing WHY they feel the person in question deserves to be the 2013 MVP. All nominations need to go to the aforementioned email address And the rule has always been that you cannot work for BMC and be nominated...and I assume the person in question is no longer an employee...I'm not entirely sure about the rules regarding this...not sure we have come across a rule regarding this in the past...I'll let Daniel decide, unless I get to decide because I'm running this thing this year Daniel? On Fri, Jul 5, 2013 at 4:35 PM, Joe D'Souza jdso...@shyle.net mailto:jdso...@shyle.net wrote: ** Then that person probably more than deserves to run as a nominee / candidate for that award :) About the number of people one person could nominate, it used to be 3 right? So nominations were not restricted to just 1 candidate per person - right? So we had a debate about continuing this tradition last year and many of us thought we should. Many of you who are generally silent viewers, supported this and promised to actively take part in the nomination / voting process if it were continued. And it has been decided to be continued. It doesn't take a lot of time to vote - and even lesser time to nominate as you already know who your favorite posters who post quality stuff are.. So please participate! Personally I think it's a great incentive and recognition for those who provide us with a wealth of information here free of charge. Not many things these days of substantial value come free. And yet this list seems to defy that unwritten law of economics which is if it's valuable - it can't be free. Let this be your way of contributing even though you might not otherwise actively participate on this list. Cheers Joe
Re: Dynamic Approver in SRM
Hi Mohamed, You don't need to create a new approval rule or process for this. if you put the approvers login into the hidden field z1d approver and then you create a chain that has ad hoc as the process, the ad hoc process will send the signature to the person in that field. You set the approval on the SRD to custom and create a chain with ad hoc. Date: Sat, 6 Jul 2013 19:01:56 -0400 From: moe.abdela...@gmail.com Subject: Dynamic Approver in SRM To: arslist@ARSLIST.ORG ** Hello Folks, I have been trying to implement a dynamic approver in SRM but up until now no luck. The requirements are as follow: - Requester should be able to query the people form and select a name in one of the fields. This person should be designated as the approver of the SR. I know that I need to create a new approval process for SRM and two new rules. One for Prep Get Authority and another one for Get Next Approval. I have been trying to do that but with no luck. SRM 7.6.04 environment with MS SQL 2008 and ITSM 7.6.04 Any help or thoughts will be highly appreciated. Moe _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
