Re: Retrieve data from SQL Menus
Thanks Misi, I would like to go with GetListEntryWithFields. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
API : Override ARERR [9084] User is currently connected from another machine
Hi Experts, I am frequently getting the error ARERR [9084] User is currently connected from another machine for some users who are already connected from another machine. I tried below settings in my API code to override this but it is not working server.Login(servername, UName, Passwd) server.SetSessionConfiguration(Constants.AR_SESS_OVERRIDE_PREV_IP, 1) Please help me to fix this problem. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: API : Override ARERR [9084] User is currently connected from another machine
Sweety, The override seeing just says yes to the prompt, but you can only do that a time or two before the server prevents it, the solution is to not do it, because it isn't allowed by the eula On Nov 30, 2013 12:25 PM, Sweety sweetykhann...@gmail.com wrote: Hi Experts, I am frequently getting the error ARERR [9084] User is currently connected from another machine for some users who are already connected from another machine. I tried below settings in my API code to override this but it is not working server.Login(servername, UName, Passwd) server.SetSessionConfiguration(Constants.AR_SESS_OVERRIDE_PREV_IP, 1) Please help me to fix this problem. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: API : Override ARERR [9084] User is currently connected from another machine
Thanks LJ. But what if the user logs into remedy from home and forgot to logoff and comes to office to work and get this error ? There must be a solution for this ?, even I have seen a message box in user tool/ midtier saying do you want to override ? And when we click yes, user gets logged into the server and access the applications. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: API : Override ARERR [9084] User is currently connected from another machine
If you are only reading/submitting you can give the API user Restricted Read license to over come the connection limit. https://docs.bmc.com/docs/display/glossary/restricted+read+license Jason ** Sweety, The override seeing just says yes to the prompt, but you can only do that a time or two before the server prevents it, the solution is to not do it, because it isn't allowed by the eula On Nov 30, 2013 12:25 PM, Sweety sweetykhann...@gmail.com wrote: Hi Experts, I am frequently getting the error ARERR [9084] User is currently connected from another machine for some users who are already connected from another machine. I tried below settings in my API code to override this but it is not working server.Login(servername, UName, Passwd) server.SetSessionConfiguration(Constants.AR_SESS_OVERRIDE_PREV_IP, 1) Please help me to fix this problem. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: API : Override ARERR [9084] User is currently connected from another machine
User has access to consoles and should be able to update records. Restricted Read will not work here What is the limit to overcome this error ? How many times in a day a user can override login attempts ? Does it require any time gap between login attempts between different systems ? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: API : Override ARERR [9084] User is currently connected from another machine
Sweety, they shouldn't get this after their session expires, and as long as you aren't doing any keep alive functions like auto refresh and stuff, you shouldn't have this problem, besides, that stuff is bad for license usage anyway On Nov 30, 2013 12:53 PM, Sweety sweetykhann...@gmail.com wrote: Thanks LJ. But what if the user logs into remedy from home and forgot to logoff and comes to office to work and get this error ? There must be a solution for this ?, even I have seen a message box in user tool/ midtier saying do you want to override ? And when we click yes, user gets logged into the server and access the applications. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Create incident using incident template and incident interface form
Hi List, Is it possible to create incidents using incident template and incident interface form in remedy ? If so, please guide me. Thanks, ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Create incident using incident template and incident interface form
Yes, it is possible you just need to pass template's GUID on the interface form Original message From: Sweety sweetykhann...@gmail.com Date:11/30/2013 5:41 PM (GMT-05:00) To: arslist@ARSLIST.ORG Subject: Create incident using incident template and incident interface form Hi List, Is it possible to create incidents using incident template and incident interface form in remedy ? If so, please guide me. Thanks, ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
