ARERR 44856 - You do not have the permission to move to the status of Scheduled for Approval
Hi All, Any possible solution to fix this error - On change form user is getting below error- *ARERR 44856* - You do not have the permission to move to the status of Scheduled for Approval Thanks for the help... -Harry ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Importing Foundation Data - New Remedy Install
Folks - We are a new Remedy ITSM 8.1 customer migrating from BMC SDE. Our VAR is suggesting that we use the foundation data spread sheets to move our data from SDE to Remedy. Our current SDE environment has a few thousand companies and locations. Heading down this path would entail creating thousands of spread sheets and creating thousands of import jobs. Surely there is a better way of doing this? Thanks, Tom ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
ITSM on a Laptop Question
Quick question for those familiar with the ITSM 8.x suite... I'm looking to install an instance on my laptop with CMDB, AM, CM, IM, KM, PM, SLM, SRM, and Analytics, and am wondering whether I should build it on a single VM or split it into two. I have 8GB of memory w/ an SSD RAID and good CPU, and have been debating whether avoiding the overhead of a second OS outweighs the bottleneck of having everything on one OS. Thoughts? --Phil ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Filter Push to View Form
We are having an issue with some custom workflow. We have a Remedy form that holds data related to employee terminations. When an employee is terminated we use a filter push action (See below for sample of data being pushed) to send data to a Remedy view form in SQL. Next, there is a separate external process that pickups the data from the SQL table and creates a .txt file containing the data. We have been using this process for a couple of years without an issue. This past weekend we had to make a change to the data being sent. After updating the filter, we are seeing issues with how the line feed is being sent to the sql table. Prior to changing the filter the line feeds were being sent as Carriage Return Line Feeds (CRLF) and after the change they are being sent as line feed (LF). This is causing an issue because the .txt file that is created no longer returns the data with returns but rather sends it as a line of text. If we restore the old original filter (created on version 7.5), it works correctly, but as soon as we make any update to that filter (using version 8.1), it starts sending as the data as LF instead of CRLF. To make things more confusing, if I pull the filter push action data into notepad++ it indicates that there are CRLF at the end of each line on both the original and updated filters. So, I would expect that the SQL table would also include CRLF but it does not on the updated filter. Is anyone else seeing anything like this or know if a solution? Below is the value of the data being pushed to the SQL table that comes through with LF instead of CRLF: Employee Last Name: + $RecLastName$) + Employee First Name: ) + $RecFirstName$) + eQIP Number: ) + $IR #$) + Date of Hire: ) + $Hire Date$) + Contract ID: ) + $Contract Number$) + System Access: ) + $System Access$) + Term Date: ) + $Termination Date$ We are running ARS 8.1 on windows server with MS SQL 2008 Thanks, Todd Arner -- The information contained in this communication may be confidential, is intended only for the use of the recipient(s) named above, and may be legally privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please notify the sender immediately and destroy or delete the original message and any copy of it from your computer system. If you have any questions concerning this message, please contact the sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Web Service CIs
That was exactly my line of thought when thinking of their dependencies such as network settings, firewall settings, web servers, etc. changes to which can affect these components too. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Carl Wilson Sent: Friday, April 04, 2014 10:13 AM To: arslist@ARSLIST.ORG Subject: Re: Web Service CIs ** Hi, As a CI, a Web Service can be a Software Application component (as that is essentially what it is) and would have a one to many relationship like any other Application CI. It therefore is a technical component of a Service and should be in the model if needing to track changes to this component that are service affecting. Cheers Carl www.missingpiecessoftware.com On 3 Apr 2014 08:05, Pierson, Shawn shawn.pier...@energytransfer.com wrote: ** I'm actually thinking that the aspect of the web service being a CI itself, the internal/external aspect could definitely be tracked via the Product Categories rather than adding an attribute. I also want to make sure that our I.T. folks don't think of web services as being related to the ITIL definition of services, or the CMDB line drawn between business and technical services, so I wouldn't track this as either of those. I just don't want to create a specific class for WSDLs or anything like that. The other attributes that Joe brought up might not be as vital for us depending on how we can leverage relationships. Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Thursday, April 03, 2014 9:55 AM To: arslist@ARSLIST.ORG Subject: Re: Web Service CIs ** Why not deal with it via Categorization and SLAs? Those could drive increased priority, visibility, notifications, etc. That allows you to keep your Services generic and focused on something actually provided while still giving you control and reportability over the distinct combinations of data management is most concerned about. On Thu, Apr 3, 2014 at 7:39 AM, Joe D'Souza jdso...@shyle.net wrote: ** That's what I figured was the drive behind it. While thinking along those lines, I also thought that it might be appropriate to identify one of the components of software applications as Application Clients, and classify application clients as thick or thin, the ports they use, whether they are internal or external, and whether it's a web application client or a web service, and include firewall load balancer attributes too as I have seen that a number of times changes to firewalls or load balancers often breaks a lot of these components.. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn Sent: Thursday, April 03, 2014 10:24 AM To: arslist@ARSLIST.ORG Subject: Re: Web Service CIs Tracking them as a component of an existing application (or technical service) is the direction I'm looking for. While our security group is the driving force behind it, we need to know how our applications are interfaced from a CMDB perspective as well. It would be nice to know who the consumers are of a web service so when you have a Change Request to rename or modify the structure of that web service, you can immediately see who will be impacted. The internal/external requirement is what the security group cares about the most, but it would be useful so we know if we're potentially impacting outside customers as a result which would bump up the risk level. Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Thursday, April 03, 2014 9:04 AM To: arslist@ARSLIST.ORG Subject: Re: Web Service CIs ** I think I sort of see the why. Web Services when published have a potential of being used by n number of systems, and these systems could potentially be affected by an outage or an update of a web service and one could potentially loose track of all the potential consumers of a WS unless you have a proper DB of all its consumers. That's probably the management initiative behind wanting it in a CMDB so that any change requests to any of the systems or thee web services that are used by these systems, can then be tracked, depending on the relations between the system and the WS. If this is the drive behind it, I would think along the lines of considering the WS as a component of an application, rather than creating a specific CI just for Web Services. As for tracking if that WS is available inside or outside the network, you could build an attribute for the components of that application, that publishes that WS, on whether it is On Premise or Off Premise - and if Off Premise if it is a WS. Or maybe create a attribute for Software Applications for
Re: Web Service CIs
Here are a few that I could see a web service being stored in: BMC.CORE:BMC_ApplicationService BMC.CORE:BMC_LogicalSystemComponent BMC.CORE:BMC_SystemResource A bit of a stretch BMC.CORE:BMC_Document BMC.CORE:BMC_ProtocolEndpoint Jason On Fri, Apr 4, 2014 at 7:13 AM, Carl Wilson carlbwil...@gmail.com wrote: ** Hi, As a CI, a Web Service can be a Software Application component (as that is essentially what it is) and would have a one to many relationship like any other Application CI. It therefore is a technical component of a Service and should be in the model if needing to track changes to this component that are service affecting. Cheers Carl www.missingpiecessoftware.com On 3 Apr 2014 08:05, Pierson, Shawn shawn.pier...@energytransfer.com wrote: ** I'm actually thinking that the aspect of the web service being a CI itself, the internal/external aspect could definitely be tracked via the Product Categories rather than adding an attribute. I also want to make sure that our I.T. folks don't think of web services as being related to the ITIL definition of services, or the CMDB line drawn between business and technical services, so I wouldn't track this as either of those. I just don't want to create a specific class for WSDLs or anything like that. The other attributes that Joe brought up might not be as vital for us depending on how we can leverage relationships. Thanks, *Shawn Pierson * Remedy Developer | Energy Transfer *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook *Sent:* Thursday, April 03, 2014 9:55 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Web Service CIs ** Why not deal with it via Categorization and SLAs? Those could drive increased priority, visibility, notifications, etc. That allows you to keep your Services generic and focused on something actually provided while still giving you control and reportability over the distinct combinations of data management is most concerned about. On Thu, Apr 3, 2014 at 7:39 AM, Joe D'Souza jdso...@shyle.net wrote: ** That's what I figured was the drive behind it. While thinking along those lines, I also thought that it might be appropriate to identify one of the components of software applications as Application Clients, and classify application clients as thick or thin, the ports they use, whether they are internal or external, and whether it's a web application client or a web service, and include firewall load balancer attributes too as I have seen that a number of times changes to firewalls or load balancers often breaks a lot of these components.. Joe -- *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Pierson, Shawn *Sent:* Thursday, April 03, 2014 10:24 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Web Service CIs Tracking them as a component of an existing application (or technical service) is the direction I'm looking for. While our security group is the driving force behind it, we need to know how our applications are interfaced from a CMDB perspective as well. It would be nice to know who the consumers are of a web service so when you have a Change Request to rename or modify the structure of that web service, you can immediately see who will be impacted. The internal/external requirement is what the security group cares about the most, but it would be useful so we know if we're potentially impacting outside customers as a result which would bump up the risk level. Thanks, *Shawn Pierson * Remedy Developer | Energy Transfer *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Joe D'Souza *Sent:* Thursday, April 03, 2014 9:04 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Web Service CIs ** I think I sort of see the why. Web Services when published have a potential of being used by n number of systems, and these systems could potentially be affected by an outage or an update of a web service and one could potentially loose track of all the potential consumers of a WS unless you have a proper DB of all its consumers. That's probably the management initiative behind wanting it in a CMDB so that any change requests to any of the systems or thee web services that are used by these systems, can then be tracked, depending on the relations between the system and the WS. If this is the drive behind it, I would think along the lines of considering the WS as a component of an application, rather than creating a specific CI just for Web Services. As for tracking if that WS is available inside or outside the network, you could build an attribute for the components of that application, that publishes that WS, on whether it is On Premise or Off Premise - and if Off Premise if it is a WS. Or maybe create a attribute
Re: ARERR 44856 - You do not have the permission to move to the status of Scheduled for Approval
Under what circumstances you are getting this error? -Raj From: Amrut Haridas [via ARS (Action Request System)] [mailto:ml-node+s1n116542...@n7.nabble.com] Sent: Saturday, April 05, 2014 14:32 To: Hiremath, Rajashekhar Subject: ARERR 44856 - You do not have the permission to move to the status of Scheduled for Approval ** Hi All, Any possible solution to fix this error - On change form user is getting below error- ARERR 44856 - You do not have the permission to move to the status of Scheduled for Approval Thanks for the help... -Harry _ARSlist: Where the Answers Are and have been for 20 years_ If you reply to this email, your message will be added to the discussion below: http://ars-action-request-system.1.n7.nabble.com/ARERR-44856-You-do-not-have-the-permission-to-move-to-the-status-of-Scheduled-for-Approval-tp116542.html To start a new topic under ARS (Action Request System), email ml-node+s1n2...@n7.nabble.commailto:ml-node+s1n2...@n7.nabble.com To unsubscribe from ARS (Action Request System), click herehttp://ars-action-request-system.1.n7.nabble.com/template/NamlServlet.jtp?macro=unsubscribe_by_codenode=2code=UmFqYXNoZWtoYXJfSGlyZW1hdGhAYm1jLmNvbXwyfC0xNDIxMzkxMzE0. NAMLhttp://ars-action-request-system.1.n7.nabble.com/template/NamlServlet.jtp?macro=macro_viewerid=instant_html%21nabble%3Aemail.namlbase=nabble.naml.namespaces.BasicNamespace-nabble.view.web.template.NabbleNamespace-nabble.view.web.template.NodeNamespacebreadcrumbs=notify_subscribers%21nabble%3Aemail.naml-instant_emails%21nabble%3Aemail.naml-send_instant_email%21nabble%3Aemail.naml - -rAJ -- View this message in context: http://ars-action-request-system.1.n7.nabble.com/ARERR-44856-You-do-not-have-the-permission-to-move-to-the-status-of-Scheduled-for-Approval-tp116542p116543.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: ITSM on a Laptop Question
More ram Sent from my iPhone On Apr 4, 2014, at 1:35 PM, Murnane, Phil pmurn...@windwardits.com wrote: ** Quick question for those familiar with the ITSM 8.x suite... I'm looking to install an instance on my laptop with CMDB, AM, CM, IM, KM, PM, SLM, SRM, and Analytics, and am wondering whether I should build it on a single VM or split it into two. I have 8GB of memory w/ an SSD RAID and good CPU, and have been debating whether avoiding the overhead of a second OS outweighs the bottleneck of having everything on one OS. Thoughts? --Phil _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: ITSM on a Laptop Question
Phil, In my opinion, RAM is the key factor because your VM will be sharing it with your laptop. You figure if you end most processes on your laptop OS, you'll use around 2gb if you're lucky. That leaves 6 for the VM. You can certainly install all that stuff but you'd be taxing the system if you make Universe changes in Analytics while running a demo of the recon engine (or something like that). I have a sony vaio with 16gb and it handles a fully loaded ITSM VM nicely. So in short, more RAM! Sent from my iPhone On Apr 4, 2014, at 1:35 PM, Murnane, Phil pmurn...@windwardits.com wrote: ** Quick question for those familiar with the ITSM 8.x suite... I'm looking to install an instance on my laptop with CMDB, AM, CM, IM, KM, PM, SLM, SRM, and Analytics, and am wondering whether I should build it on a single VM or split it into two. I have 8GB of memory w/ an SSD RAID and good CPU, and have been debating whether avoiding the overhead of a second OS outweighs the bottleneck of having everything on one OS. Thoughts? --Phil _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Filter Push to View Form
Hi Todd, When you say when we restore the old filter, do you mean loading it from a definitions file (.def or .xml?) or are you restoring it some other way (e.g. a database restore). If you can load the definition from a definitions file and get it to work correctly then an approach using this might be the solution. In my experience, there are many things that the Dev Studio (and the old Admin Tool before it) does on your behalf that you really may not want it to do. For example, imposing the 80 name limit on workflow objects (I've discussed this an another thread some time back), another is that it will change the Z ordering value of some fields even if you haven't touched those fields (it doesn't change the relative Z ordering of fields, but it can change the actual value). This may be one of those situations: the Dev Studio may be changing the CRLF into CR because it thinks that's what you want for some reason. This method as a solution will be a LOT easier to do using the XML definitions format...much easier to read and edit, so first figure out if you can load a working version of the old filter using XML by dumping it into a .xml definitions file, re-loading it, and testing. If it works correctly, use XML. Otherwise you'll need to use the .def format which will be a bit harder but doable. Either way, dump out .xml (or .def) file of the old definition. Next, make the most minimal change to the filter so that it DOES cause the change from CRLF to LF, then dump that version into another .xml. Now examine and compare both files...you should be able to see the difference in the definitions causing the problem (extra line feeds or something). Next, modify the filter to include the new changes you need, then dump that out to a .xml. Now hand modify it so that whatever is causing the problem has been eliminated, then reload it. This *should* solve the problem. If you've never done anything like this it may sound a bit involved, but it really should only take a few minutes to complete. I do this kind of thing all the time. Without actually seeing the problem myself I can only describe this process in generalities, but if I'm not being clear please let me know. Or, if you can post these definition files and sufficient context so that I can try it myself, I'd be happy to try to help. -charlie On Fri, Apr 4, 2014 at 9:11 AM, Arner, Todd tar...@glhec.org wrote: ** We are having an issue with some custom workflow. We have a Remedy form that holds data related to employee terminations. When an employee is terminated we use a filter push action (See below for sample of data being pushed) to send data to a Remedy view form in SQL. Next, there is a separate external process that pickups the data from the SQL table and creates a .txt file containing the data. We have been using this process for a couple of years without an issue. This past weekend we had to make a change to the data being sent. After updating the filter, we are seeing issues with how the line feed is being sent to the sql table. Prior to changing the filter the line feeds were being sent as Carriage Return Line Feeds (CRLF) and after the change they are being sent as line feed (LF). This is causing an issue because the .txt file that is created no longer returns the data with returns but rather sends it as a line of text. If we restore the old original filter (created on version 7.5), it works correctly, but as soon as we make any update to that filter (using version 8.1), it starts sending as the data as LF instead of CRLF. To make things more confusing, if I pull the filter push action data into notepad++ it indicates that there are CRLF at the end of each line on both the original and updated filters. So, I would expect that the SQL table would also include CRLF but it does not on the updated filter. Is anyone else seeing anything like this or know if a solution? Below is the value of the data being pushed to the SQL table that comes through with LF instead of CRLF: Employee Last Name: + $RecLastName$) + Employee First Name: ) + $RecFirstName$) + eQIP Number: ) + $IR #$) + Date of Hire: ) + $Hire Date$) + Contract ID: ) + $Contract Number$) + System Access: ) + $System Access$) + Term Date: ) + $Termination Date$ We are running ARS 8.1 on windows server with MS SQL 2008 Thanks, Todd Arner -- The information contained in this communication may be confidential, is intended only for the use of the recipient(s) named above, and may be legally privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please notify the sender immediately and destroy or delete the original message and any copy
Re: Importing Foundation Data - New Remedy Install
Hi Tom, You might want to check out MetaUpdate, Ben Chernys' application. www.softwaretoolhouse.com Stan w. 310-230-1722. c. 310-428-5748. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tom Siegel Sent: Friday, April 04, 2014 9:59 AM To: arslist@ARSLIST.ORG Subject: Importing Foundation Data - New Remedy Install Folks - We are a new Remedy ITSM 8.1 customer migrating from BMC SDE. Our VAR is suggesting that we use the foundation data spread sheets to move our data from SDE to Remedy. Our current SDE environment has a few thousand companies and locations. Heading down this path would entail creating thousands of spread sheets and creating thousands of import jobs. Surely there is a better way of doing this? Thanks, Tom ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years - No virus found in this message. Checked by AVG - www.avg.com Version: 2014.0.4355 / Virus Database: 3722/7305 - Release Date: 04/05/14 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: ITSM on a Laptop Question
Thanks Tauf and Patrick -- since the consensus is that RAM will be the most limiting resource, I'll try for the single OS build as a first choice. I do have a request in to my company for more RAM, but until it's available this'll have to do. --Phil From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] On Behalf Of Zandi [remedy...@gmail.com] Sent: Saturday, April 05, 2014 09:48 To: arslist@ARSLIST.ORG Subject: Re: ITSM on a Laptop Question ** More ram Sent from my iPhone On Apr 4, 2014, at 1:35 PM, Murnane, Phil pmurn...@windwardits.commailto:pmurn...@windwardits.com wrote: ** Quick question for those familiar with the ITSM 8.x suite... I'm looking to install an instance on my laptop with CMDB, AM, CM, IM, KM, PM, SLM, SRM, and Analytics, and am wondering whether I should build it on a single VM or split it into two. I have 8GB of memory w/ an SSD RAID and good CPU, and have been debating whether avoiding the overhead of a second OS outweighs the bottleneck of having everything on one OS. Thoughts? --Phil _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: {Remedy ARS} Re: ARERR 44856 - You do not have the permission to move to the status of Scheduled for Approval
A change user with CM assignee role, trying to move a ticket to next stage and getting this error. Thanks Regards, -*Amrut Haridas.* * BMC Remedy/ITSM Consultant* *Cell No* : 204-881-3558 *Email * :amrutharida...@gmail.com On Sat, Apr 5, 2014 at 5:01 AM, Raj rajashekhar_hirem...@bmc.com wrote: ** Under what circumstances you are getting this error? -Raj *From:* Amrut Haridas [via ARS (Action Request System)] [mailto:[hidden email] http://user/SendEmail.jtp?type=nodenode=116543i=0] *Sent:* Saturday, April 05, 2014 14:32 *To:* Hiremath, Rajashekhar *Subject:* ARERR 44856 - You do not have the permission to move to the status of Scheduled for Approval ** Hi All, Any possible solution to fix this error - On change form user is getting below error- *ARERR 44856* - You do not have the permission to move to the status of Scheduled for Approval Thanks for the help... -Harry _ARSlist: Where the Answers Are and have been for 20 years_ -- *If you reply to this email, your message will be added to the discussion below:* http://ars-action-request-system.1.n7.nabble.com/ARERR-44856-You-do-not-have-the-permission-to-move-to-the-status-of-Scheduled-for-Approval-tp116542.html To start a new topic under ARS (Action Request System), email [hidden email] http://user/SendEmail.jtp?type=nodenode=116543i=1 To unsubscribe from ARS (Action Request System), click here. NAMLhttp://ars-action-request-system.1.n7.nabble.com/template/NamlServlet.jtp?macro=macro_viewerid=instant_html%21nabble%3Aemail.namlbase=nabble.naml.namespaces.BasicNamespace-nabble.view.web.template.NabbleNamespace-nabble.view.web.template.NodeNamespacebreadcrumbs=notify_subscribers%21nabble%3Aemail.naml-instant_emails%21nabble%3Aemail.naml-send_instant_email%21nabble%3Aemail.naml -rAJ -- View this message in context: RE: ARERR 44856 - You do not have the permission to move to the status of Scheduled for Approvalhttp://ars-action-request-system.1.n7.nabble.com/ARERR-44856-You-do-not-have-the-permission-to-move-to-the-status-of-Scheduled-for-Approval-tp116542p116543.html Sent from the ARS (Action Request System) mailing list archivehttp://ars-action-request-system.1.n7.nabble.com/at Nabble.com. _ARSlist: Where the Answers Are and have been for 20 years_ -- You received this message because you are subscribed to a topic in the Google Groups Remedy ARS group. To unsubscribe from this topic, visit https://groups.google.com/d/topic/arslist/vVfI0Ok9BnU/unsubscribe. To unsubscribe from this group and all its topics, send an email to arslist+unsubscr...@googlegroups.com. To post to this group, send email to arsl...@googlegroups.com. Visit this group at http://groups.google.com/group/arslist. For more options, visit https://groups.google.com/d/optout. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: {Remedy ARS} Re: ARERR 44856 - You do not have the permission to move to the status of Scheduled for Approval
I am assuming you are on 8.1 stack (taking a guess looking at the error).
Can you please collect filter logs and copy paste the area around the failure.
-Raj
From: Amrut Haridas [via ARS (Action Request System)]
[mailto:ml-node+s1n11655...@n7.nabble.com]
Sent: Sunday, April 06, 2014 03:36
To: Hiremath, Rajashekhar
Subject: Re: {Remedy ARS} Re: ARERR 44856 - You do not have the permission to
move to the status of Scheduled for Approval
**
A change user with CM assignee role, trying to move a ticket to next stage and
getting this error.
Thanks Regards,
-Amrut Haridas.
BMC Remedy/ITSM Consultant
Cell No : 204-881-3558
Email:[hidden email]/user/SendEmail.jtp?type=nodenode=116554i=0
On Sat, Apr 5, 2014 at 5:01 AM, Raj [hidden
email]/user/SendEmail.jtp?type=nodenode=116554i=1 wrote:
**
Under what circumstances you are getting this error?
-Raj
From: Amrut Haridas [via ARS (Action Request System)] [mailto:[hidden
email]http://user/SendEmail.jtp?type=nodenode=116543i=0]
Sent: Saturday, April 05, 2014 14:32
To: Hiremath, Rajashekhar
Subject: ARERR 44856 - You do not have the permission to move to the status of
Scheduled for Approval
**
Hi All,
Any possible solution to fix this error - On change form user is getting below
error-
ARERR 44856 - You do not have the permission to move to the status of
Scheduled for Approval
Thanks for the help...
-Harry
_ARSlist: Where the Answers Are and have been for 20 years_
If you reply to this email, your message will be added to the discussion below:
http://ars-action-request-system.1.n7.nabble.com/ARERR-44856-You-do-not-have-the-permission-to-move-to-the-status-of-Scheduled-for-Approval-tp116542.html
To start a new topic under ARS (Action Request System), email [hidden
email]http://user/SendEmail.jtp?type=nodenode=116543i=1
To unsubscribe from ARS (Action Request System), click here.
NAMLhttp://ars-action-request-system.1.n7.nabble.com/template/NamlServlet.jtp?macro=macro_viewerid=instant_html%21nabble%3Aemail.namlbase=nabble.naml.namespaces.BasicNamespace-nabble.view.web.template.NabbleNamespace-nabble.view.web.template.NodeNamespacebreadcrumbs=notify_subscribers%21nabble%3Aemail.naml-instant_emails%21nabble%3Aemail.naml-send_instant_email%21nabble%3Aemail.naml
-rAJ
View this message in context: RE: ARERR 44856 - You do not have the permission
to move to the status of Scheduled for
Approvalhttp://ars-action-request-system.1.n7.nabble.com/ARERR-44856-You-do-not-have-the-permission-to-move-to-the-status-of-Scheduled-for-Approval-tp116542p116543.html
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