Re: Accessing the Menu through Mid-Tier
Hi All, I just created a few buttons on the form to use the same functionality of the Menu and it worked. Like Misi said i didn't try the Navigational field, will try and let you know. Thanks. On Wed, Jun 24, 2015 at 3:06 PM, Nilesh Janjire nil.janj...@gmail.com wrote: ** Hi Missi , Are you talking about navigational field menu or Form menu which i have shared image before. Regards, nilesh On Jun 24, 2015 1:42 AM, Misi Mladoniczky m...@rrr.se wrote: Hi, Doing it manually is really not an option if you have more than 1-2 forms with a few buttons each. The manual process would go something like this: 1. Find the forms 2. Document the menu-button names, labels and ids, sub-menu-names, order, spacings etc 3. Create a NavField 4. Remove the buttons from the form 5. Save the form 6. Add each button again with the original name and id, and associate it with the Nav Field 7. Double check that you did not do any mistake Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. This is one of the things that are not documented on the official risk document of BMC (at least I have not seen it anywhere) that one needs to consider when moving from a thick client to thin. I was at that cross road a few months ago and tried out Misi's tool. It is useful to get you do the ground work unless you prefer to do it manually. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Tuesday, June 23, 2015 3:45 AM To: arslist@ARSLIST.ORG Subject: Re: Accessing the Menu through Mid-Tier Hi, I have built a converter to allow you to convert all these menus to a Navigation Field instead. Whenever it finds a form/view with a Menu Bar, it will create a Navigation Fields and move all the buttons to it. This is done on a DEF-file, and you will then just import the new DEF-file in place. Finally you need to open each form/view reported by the tool in DevStudio to position and size the Navigation Field appropriately. RRR|MenuToNav: https://rrr.se/cgi/tools/main?tool=rrrMenuToNav Best Regards - Misi, RRR AB, http://rrr.se Hi Karthic, There is no such a functionality to show these menus in browser. Suppose , if we could see these in browser means we are customizing code of browser as we can see it as default menus of browser on menu bar. [image: Inline image 2] HTH :) *T.E.A.M. = Together Everyone Achieves More!* Thanks Regards, ___ Nilesh Janjire *BMC Remedy Engineer* E-Mail: nil nilesh.janj...@vyomlabs.com.janj...@gmail.com Contact:8087749833/9421979437 Success with fear of loosing it is Luck ! Success with confidence is Achievement ! On Tue, Jun 23, 2015 at 10:22 AM, Karthick S karthick...@gmail.com wrote: ** Hi All, How can i access the Menu through Mid-Tier? and i know it is not possible to view the menu associated with the form using Mid-Tier. Like I'm able to view the Menu through Think Client (User tool), is there any other way or functionality to view Menu's. Please advise. Thanks. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years _ARSlist: Where the Answers Are and have been for 20 years_ -- *Thanks and Regards,* *Karthick S* ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Accessing the Menu through Mid-Tier
Hi, I am talking about the User-tool navigation menu, and how to convert it to a Navigation Field accessible through the browser. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. Hi Missi , Are you talking about navigational field menu or Form menu which i have shared image before. Regards, nilesh On Jun 24, 2015 1:42 AM, Misi Mladoniczky m...@rrr.se wrote: Hi, Doing it manually is really not an option if you have more than 1-2 forms with a few buttons each. The manual process would go something like this: 1. Find the forms 2. Document the menu-button names, labels and ids, sub-menu-names, order, spacings etc 3. Create a NavField 4. Remove the buttons from the form 5. Save the form 6. Add each button again with the original name and id, and associate it with the Nav Field 7. Double check that you did not do any mistake Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. This is one of the things that are not documented on the official risk document of BMC (at least I have not seen it anywhere) that one needs to consider when moving from a thick client to thin. I was at that cross road a few months ago and tried out Misi's tool. It is useful to get you do the ground work unless you prefer to do it manually. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Tuesday, June 23, 2015 3:45 AM To: arslist@ARSLIST.ORG Subject: Re: Accessing the Menu through Mid-Tier Hi, I have built a converter to allow you to convert all these menus to a Navigation Field instead. Whenever it finds a form/view with a Menu Bar, it will create a Navigation Fields and move all the buttons to it. This is done on a DEF-file, and you will then just import the new DEF-file in place. Finally you need to open each form/view reported by the tool in DevStudio to position and size the Navigation Field appropriately. RRR|MenuToNav: https://rrr.se/cgi/tools/main?tool=rrrMenuToNav Best Regards - Misi, RRR AB, http://rrr.se Hi Karthic, There is no such a functionality to show these menus in browser. Suppose , if we could see these in browser means we are customizing code of browser as we can see it as default menus of browser on menu bar. [image: Inline image 2] HTH :) *T.E.A.M. = Together Everyone Achieves More!* Thanks Regards, ___ Nilesh Janjire *BMC Remedy Engineer* E-Mail: nil nilesh.janj...@vyomlabs.com.janj...@gmail.com Contact:8087749833/9421979437 Success with fear of loosing it is Luck ! Success with confidence is Achievement ! On Tue, Jun 23, 2015 at 10:22 AM, Karthick S karthick...@gmail.com wrote: ** Hi All, How can i access the Menu through Mid-Tier? and i know it is not possible to view the menu associated with the form using Mid-Tier. Like I'm able to view the Menu through Think Client (User tool), is there any other way or functionality to view Menu's. Please advise. Thanks. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and
Re: Query about UDM:ExecutionInstance
I am not sure what you mean? AIE is getting the host name from the source file, database or whatever it is directed at!?! It is more of a import of something into the system. So that again depends on the source Sent from my iPhone On Jun 24, 2015, at 3:56 PM, babajan baig moghul.b...@gmail.com wrote: ** Hello Team, Can anybody tell from where the Atrium Integrator Engine Server Name will gets picked up in UDM:Execution Instance? Regards, -Babajan. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Linking HBSS and Remedy.
You could use AIE or integration engine to force and event but that is cumbersome Sent from my iPhone On Jun 24, 2015, at 10:43 AM, Stanley Feinstein st...@projectremedies.com wrote: ** Hi Team, Does anyone have a way to generate a Remedy ticket from an HBSS event? Is that functionality part of HBSS? Thanks. Stan w. 310-230-1722. c. 310-428-5748. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Linking HBSS and Remedy.
Thanks. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of remedy...@gmail.com Sent: Wednesday, June 24, 2015 3:41 PM To: arslist@ARSLIST.ORG Subject: Re: Linking HBSS and Remedy. ** You could use AIE or integration engine to force and event but that is cumbersome Sent from my iPhone On Jun 24, 2015, at 10:43 AM, Stanley Feinstein st...@projectremedies.com wrote: ** Hi Team, Does anyone have a way to generate a Remedy ticket from an HBSS event? Is that functionality part of HBSS? Thanks. Stan w. 310-230-1722. c. 310-428-5748. _ARSlist: Where the Answers Are and have been for 20 years_ No virus found in this message. Checked by AVG - www.avg.com Version: 2015.0.6037 / Virus Database: 4365/10089 - Release Date: 06/24/15 _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Linking HBSS and Remedy.
Hi Team, Does anyone have a way to generate a Remedy ticket from an HBSS event? Is that functionality part of HBSS? Thanks. Stan w. 310-230-1722. c. 310-428-5748. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Linking HBSS and Remedy.
HBSS events normally go to the Enterprise console like McAfee, CounterACT, RSA Archer, etc.. The console then communicats to the Remedy system via some plugin (theirs not BMC normally) and injects the ticket. SIEM also would be another example with BEM/SIM / Patrol, etc.. Vendor specific.. Sometimes BMC does have the connector as well.. On Wed, Jun 24, 2015 at 10:43 AM, Stanley Feinstein st...@projectremedies.com wrote: ** Hi Team, Does anyone have a way to generate a Remedy ticket from an HBSS event? Is that functionality part of HBSS? Thanks. Stan w. 310-230-1722. c. 310-428-5748. _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Accessing the Menu through Mid-Tier
I agree. A tool that can convert the definitions is much more useful than manually changing these fields. If it is just a couple of navigation menus per form with limited number of forms, then it doesn't make that much of a difference as it takes more or less the same amount of time. Cheers Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Tuesday, June 23, 2015 4:12 PM To: arslist@ARSLIST.ORG Subject: Re: Accessing the Menu through Mid-Tier Hi, Doing it manually is really not an option if you have more than 1-2 forms with a few buttons each. The manual process would go something like this: 1. Find the forms 2. Document the menu-button names, labels and ids, sub-menu-names, order, spacings etc 3. Create a NavField 4. Remove the buttons from the form 5. Save the form 6. Add each button again with the original name and id, and associate it with the Nav Field 7. Double check that you did not do any mistake Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. This is one of the things that are not documented on the official risk document of BMC (at least I have not seen it anywhere) that one needs to consider when moving from a thick client to thin. I was at that cross road a few months ago and tried out Misi's tool. It is useful to get you do the ground work unless you prefer to do it manually. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Tuesday, June 23, 2015 3:45 AM To: arslist@ARSLIST.ORG Subject: Re: Accessing the Menu through Mid-Tier Hi, I have built a converter to allow you to convert all these menus to a Navigation Field instead. Whenever it finds a form/view with a Menu Bar, it will create a Navigation Fields and move all the buttons to it. This is done on a DEF-file, and you will then just import the new DEF-file in place. Finally you need to open each form/view reported by the tool in DevStudio to position and size the Navigation Field appropriately. RRR|MenuToNav: https://rrr.se/cgi/tools/main?tool=rrrMenuToNav Best Regards - Misi, RRR AB, http://rrr.se Hi Karthic, There is no such a functionality to show these menus in browser. Suppose , if we could see these in browser means we are customizing code of browser as we can see it as default menus of browser on menu bar. [image: Inline image 2] HTH :) *T.E.A.M. = Together Everyone Achieves More!* Thanks Regards, ___ Nilesh Janjire *BMC Remedy Engineer* E-Mail: nil nilesh.janj...@vyomlabs.com.janj...@gmail.com Contact:8087749833/9421979437 Success with fear of loosing it is Luck ! Success with confidence is Achievement ! On Tue, Jun 23, 2015 at 10:22 AM, Karthick S karthick...@gmail.com wrote: ** Hi All, How can i access the Menu through Mid-Tier? and i know it is not possible to view the menu associated with the form using Mid-Tier. Like I'm able to view the Menu through Think Client (User tool), is there any other way or functionality to view Menu's. Please advise. Thanks. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Linking HBSS and Remedy.
Hi Pat, Thanks. Stan w. 310-230-1722. c. 310-428-5748. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi Sent: Wednesday, June 24, 2015 7:52 AM To: arslist@ARSLIST.ORG Subject: Re: Linking HBSS and Remedy. ** HBSS events normally go to the Enterprise console like McAfee, CounterACT, RSA Archer, etc.. The console then communicats to the Remedy system via some plugin (theirs not BMC normally) and injects the ticket. SIEM also would be another example with BEM/SIM / Patrol, etc.. Vendor specific.. Sometimes BMC does have the connector as well.. On Wed, Jun 24, 2015 at 10:43 AM, Stanley Feinstein st...@projectremedies.com wrote: ** Hi Team, Does anyone have a way to generate a Remedy ticket from an HBSS event? Is that functionality part of HBSS? Thanks. Stan w. 310-230-1722. c. 310-428-5748. _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi _ARSlist: Where the Answers Are and have been for 20 years_ No virus found in this message. Checked by AVG - www.avg.com Version: 2015.0.6037 / Virus Database: 4365/10089 - Release Date: 06/24/15 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
SRDs to map to printers
Hello Iron Developers, Has anyone created SRDs to map to printers? For example, a new employee comes onboard and needs to map to a couple printers on his/her floor. The SRD would ask a series of questions to find out what printer they want to map to (i.e.: building\floor\printer), this will in turn display details of that printer, then on submit would map to that printer.. similar to using startrun\\printservername\printerqueue *All printers use the same \\printservername.. The twist: we are in a development freeze. So, I can only use what's in the mystery basket :), which is ITSM - SRM/INC/CHG/SLM/EE etc.. nothing custom. Thoughts?? MM ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Linking HBSS and Remedy.
HBSS for DOD is McAfee EPO should have integration points.. Start there.. then check with BMC docs for a integration. On Wed, Jun 24, 2015 at 11:10 AM, Stanley Feinstein st...@projectremedies.com wrote: ** Hi Pat, Thanks. Stan w. 310-230-1722. c. 310-428-5748. *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Patrick Zandi *Sent:* Wednesday, June 24, 2015 7:52 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Linking HBSS and Remedy. ** HBSS events normally go to the Enterprise console like McAfee, CounterACT, RSA Archer, etc.. The console then communicats to the Remedy system via some plugin (theirs not BMC normally) and injects the ticket. SIEM also would be another example with BEM/SIM / Patrol, etc.. Vendor specific.. Sometimes BMC does have the connector as well.. On Wed, Jun 24, 2015 at 10:43 AM, Stanley Feinstein st...@projectremedies.com wrote: ** Hi Team, Does anyone have a way to generate a Remedy ticket from an HBSS event? Is that functionality part of HBSS? Thanks. Stan w. 310-230-1722. c. 310-428-5748. _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi _ARSlist: Where the Answers Are and have been for 20 years_ No virus found in this message. Checked by AVG - www.avg.com Version: 2015.0.6037 / Virus Database: 4365/10089 - Release Date: 06/24/15 _ARSlist: Where the Answers Are and have been for 20 years_ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Query about UDM:ExecutionInstance
Hello Team, Can anybody tell from where the Atrium Integrator Engine Server Name will gets picked up in UDM:Execution Instance? Regards, -Babajan. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: BMC Atrium SSO + Midtier Configuration tool
Hi Harsh, When you say it always redirects us to SSO login page, are you saying you see the midtier config tool page and then it redirects you from there to your SSO page? Regards, Chike From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Harsh Sent: Tuesday, June 23, 2015 9:36 AM To: arslist@ARSLIST.ORG Subject: BMC Atrium SSO + Midtier Configuration tool ** Hi All, We have installed Atrium SSO upon our remedy server. It is working as expected but somehow we are not able to access our midtier configuration tool. It always redirects us to SSO login page. Any help will be appreciated. -- Thanks regards “Harsh Chaudhary” _ARSlist: Where the Answers Are and have been for 20 years_ This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http://www.jpmorgan.com/pages/disclosures/email ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
