Re: Blank Body in AR System Email Messages form

[Ravindrakumar Rodge]

What do you observe in log when you send an plain text mail, html mail from
Outlook.
Can you check with the content type in debug email logs. when sending an
email to incoming configured email.

Regards,
Ravindrakumar
On 16-Sep-2015 11:38 AM, "Satpal Singh Ply" 
wrote:

> **
> Hello Terri,
>
> We have seen this issue, this might happen due to Exchange Server Version
> or the format of an email has. Please find the KB below, this might help
> you to resolve the issue.
>
>
> https://kb.bmc.com/infocenter/index?page=content=KA362351=search=en_US=1441776705345
>
> Regards,
> Satpal Singh
>
> On Thu, Sep 3, 2015 at 12:41 AM, Terri Lockwood <
> teresa.lockw...@sungard.com> wrote:
>
>> **
>>
>> Thank you John.  Both the Plain Text Body and HTML Body fields are blank
>> in the AR System Email Messages form.  Under Advanced Options/Attachment
>> Alternatives I do see the .eml file but again it is blank as well.  I
>> forgot to mention that this is an intermittent issue…doesn’t happen all the
>> time so logging is tough as well.  Troubleshooting continues…..
>>
>>
>>
>> *TERRI*
>>
>>
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] *On Behalf Of *Reiser, John J
>> *Sent:* Wednesday, September 02, 2015 2:16 PM
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* Re: Blank Body in AR System Email Messages form
>>
>>
>>
>> **
>>
>> Terri,
>>
>> I’ve seen this and the message body usually ends up in the HTML Body tab
>> on the AR System Email form.
>>
>> Also, in the advanced options tab there are three more tabs. The
>> Attachment Alternatives has an Attachment Pool and one of the attachments
>> is almost always a an email file.
>>
>> So the data are there you may need to change workflow to retrieve it into
>> the ticket.
>>
>>
>>
>> Maybe there’s a way to force your email inbox to only accept ( or convert
>> to) plain text.
>>
>> Thank you,
>>
>> ---
>> John J. Reiser
>> Building 760-J202
>> Remedy Developer/Administrator
>>
>> Senior Software Development Analyst
>> Lockheed Martin - MST Moorestown Region
>> The star that burns twice as bright burns half as long.
>> Pay close attention and be illuminated by its brilliance. - paraphrased
>> by me
>>
>>
>>
>> *From:* Action Request System discussion list(ARSList) [
>> mailto:arslist@ARSLIST.ORG ] *On Behalf Of *Terri
>> Lockwood
>> *Sent:* Wednesday, September 02, 2015 1:54 PM
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* EXTERNAL: Blank Body in AR System Email Messages form
>>
>>
>>
>> **
>>
>> I am hoping someone has had this same issue and can help me.  I do
>> already have a ticket with BMC as well.
>>
>>
>>
>> When our customers send an email to our email address it comes into the
>> mailbox complete and I can see it.  However, when it gets pushed to the AR
>> System Email Messages form the “Plain Text Body” field is blank.  It,
>> therefore, gets pushed into the ticket with a blank body as well.  BMC is
>> looking at our logs but I was hoping someone has seen this and maybe can
>> provide a solution.
>>
>>
>>
>> Thank you,
>>
>>
>>
>> ~~~
>>
>> Terri
>>
>>
>>
>> ARS 7.6.04
>>
>> ITSM 7.6.03
>>
>> Midtier 7.6.04
>>
>> Windows 2008
>>
>> MS SQL 2008 R2 SP2
>>
>>
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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Attachment from Siebel to Remedy

[Ahamed Koya RC_SA]

Hi Folks,

Hope all are having a great day.

Have anyone come across in taking attachment from Siebel to Remedy through
Web services, I am stuck in the mapping part.

Any help will be well appreciated.

Regards,
Ahamed

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Re: help in runif

[Grooms, Frederick W]

Try using the number of seconds instead of the string

(16 * 3600)

Fred

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Luisa Clotilde Carena
Sent: Wednesday, September 16, 2015 8:52 AM
To: arslist@ARSLIST.ORG
Subject: help in runif

**

Hi all,

I've a filter and i want to run it only after 16:00 o' clock.
Can you help me to write the correct Run if?  I  receive this errors:

$TIME$ > "16.00.00"  arerror 313 - Incompatible data types for intended 
relational operation.,
$TIME$ > "16:00:00"  arerror 313 - Incompatible data types for intended 
relational operation.,

$TIME$  > "04:00:00 PM"arerror 8957

$TIME$ > 576000  filtre run everytime


thank you

Luisa Carena



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help in runif

[Luisa Clotilde Carena]

Hi all,

I've a filter and i want to run it only after 16:00 o' clock.
Can you help me to write the correct Run if?  I  receive this errors:

$TIME$ > "16.00.00" arerror 313 - Incompatible data types for intended 
relational operation.,
$TIME$ > "16:00:00" arerror 313 - Incompatible data types for intended 
relational operation.,

$TIME$  > "04:00:00 PM"arerror 8957

$TIME$ > 576000  filtre run everytime


thank you

Luisa Carena





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Re: help in runic

[Reiser, John J]

Shouldn’t it be $TIMESTAMP$ > 57600


Thank you,
---
John J. Reiser
Building 760-J202
Remedy Developer/Administrator
Senior Software Development Analyst
Lockheed Martin - MST Moorestown Region
The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased by me

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Wednesday, September 16, 2015 10:00 AM
To: arslist@ARSLIST.ORG
Subject: EXTERNAL: Re: help in runif

**
Try using the number of seconds instead of the string

(16 * 3600)

Fred

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Luisa Clotilde Carena
Sent: Wednesday, September 16, 2015 8:52 AM
To: arslist@ARSLIST.ORG
Subject: help in runif

**

Hi all,

I've a filter and i want to run it only after 16:00 o' clock.
Can you help me to write the correct Run if?  I  receive this errors:

$TIME$ > "16.00.00"  arerror 313 - Incompatible data types for intended 
relational operation.,
$TIME$ > "16:00:00"  arerror 313 - Incompatible data types for intended 
relational operation.,

$TIME$  > "04:00:00 PM"arerror 8957

$TIME$ > 576000  filtre run everytime


thank you

Luisa Carena


_ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: help in runic

[John Sundberg]

My playing with this stuff before required something like

($TIME$ - 0) > (14*3600)

It was the "- 0" that allowed the stuff to happen.

-John




On Wed, Sep 16, 2015 at 9:17 AM, Reiser, John J 
wrote:

> **
>
> Shouldn’t it be $TIMESTAMP$ > 57600
>
>
>
>
>
> Thank you,
>
> ---
> John J. Reiser
> Building 760-J202
> Remedy Developer/Administrator
>
> Senior Software Development Analyst
> Lockheed Martin - MST Moorestown Region
> The star that burns twice as bright burns half as long.
> Pay close attention and be illuminated by its brilliance. - paraphrased by
> me
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Grooms, Frederick W
> *Sent:* Wednesday, September 16, 2015 10:00 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* EXTERNAL: Re: help in runif
>
>
>
> **
>
> Try using the number of seconds instead of the string
>
>
>
> (16 * 3600)
>
>
>
> Fred
>
>
>
> *From:* Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG ] *On Behalf Of *Luisa
> Clotilde Carena
> *Sent:* Wednesday, September 16, 2015 8:52 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* help in runif
>
>
>
> **
>
> Hi all,
>
> I've a filter and i want to run it only after 16:00 o' clock.
> Can you help me to write the correct Run if?  I  receive this errors:
>
> $TIME$ > "16.00.00"  arerror 313 - Incompatible data types for intended
> relational operation.,
> $TIME$ > "16:00:00"  arerror 313 - Incompatible data types for intended
> relational operation.,
>
> $TIME$  > "04:00:00 PM"arerror 8957
>
> $TIME$ > 576000  filtre run everytime
>
>
> thank you
>
> Luisa Carena
>
>
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_




-- 

*John Sundberg*
Kinetic Data, Inc.
"Your business. Your process."

651-556-0930 I john.sundb...@kineticdata.com
www.kineticdata.com I community.kineticdata.com

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Re: help in runic

[Ken Pritchard]

If you use TIMESTAMP wouldn’t you  need to do a calc to remove the date portion.

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Reiser, John J
Sent: Wednesday, September 16, 2015 10:17 AM
To: arslist@ARSLIST.ORG
Subject: Re: help in runic

 

** 

Shouldn’t it be $TIMESTAMP$ > 57600

 

 

Thank you,

--- 
John J. Reiser 
Building 760-J202
Remedy Developer/Administrator 

Senior Software Development Analyst 
Lockheed Martin - MST Moorestown Region
The star that burns twice as bright burns half as long. 
Pay close attention and be illuminated by its brilliance. - paraphrased by me 

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Wednesday, September 16, 2015 10:00 AM
To: arslist@ARSLIST.ORG  
Subject: EXTERNAL: Re: help in runif

 

** 

Try using the number of seconds instead of the string

 

(16 * 3600)

 

Fred

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Luisa Clotilde Carena
Sent: Wednesday, September 16, 2015 8:52 AM
To: arslist@ARSLIST.ORG  
Subject: help in runif

 

** 

Hi all,

I've a filter and i want to run it only after 16:00 o' clock.
Can you help me to write the correct Run if?  I  receive this errors:

$TIME$ > "16.00.00"  arerror 313 - Incompatible data types for intended 
relational operation.,  
$TIME$ > "16:00:00"  arerror 313 - Incompatible data types for intended 
relational operation.,  

$TIME$  > "04:00:00 PM"arerror 8957

$TIME$ > 576000  filtre run everytime


thank you

Luisa Carena

 

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 


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Re: EXTERNAL: Re: help in runic

[Reiser, John J]

Yeah, I jumped the gun
$TIMESTAMP$ > $DATE$ +(16 * 3600)

Thank you,
---
John J. Reiser
Building 760-J202
Remedy Developer/Administrator
Senior Software Development Analyst
Lockheed Martin - MST Moorestown Region
The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased by me

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ken Pritchard
Sent: Wednesday, September 16, 2015 10:19 AM
To: arslist@ARSLIST.ORG
Subject: EXTERNAL: Re: help in runic

**
If you use TIMESTAMP wouldn’t you  need to do a calc to remove the date portion.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Reiser, John J
Sent: Wednesday, September 16, 2015 10:17 AM
To: arslist@ARSLIST.ORG
Subject: Re: help in runic

**
Shouldn’t it be $TIMESTAMP$ > 57600


Thank you,
---
John J. Reiser
Building 760-J202
Remedy Developer/Administrator
Senior Software Development Analyst
Lockheed Martin - MST Moorestown Region
The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased by me

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Wednesday, September 16, 2015 10:00 AM
To: arslist@ARSLIST.ORG
Subject: EXTERNAL: Re: help in runif

**
Try using the number of seconds instead of the string

(16 * 3600)

Fred

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Luisa Clotilde Carena
Sent: Wednesday, September 16, 2015 8:52 AM
To: arslist@ARSLIST.ORG
Subject: help in runif

**

Hi all,

I've a filter and i want to run it only after 16:00 o' clock.
Can you help me to write the correct Run if?  I  receive this errors:

$TIME$ > "16.00.00"  arerror 313 - Incompatible data types for intended 
relational operation.,
$TIME$ > "16:00:00"  arerror 313 - Incompatible data types for intended 
relational operation.,

$TIME$  > "04:00:00 PM"arerror 8957

$TIME$ > 576000  filtre run everytime


thank you

Luisa Carena


_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: help in runic

[Grooms, Frederick W]

Yes … If you do some math on the Date or time it converts the value to a number 
and you can work with it

If you work with $TIMESTAMP$ you have to remove the date   (The % is the MOD 
operator so this removes the date and leaves only the seconds past midnight)
   ((($TIMESTAMP$ - "1/1/70") % 86400) >= (16 * 3600))

Fred

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg
Sent: Wednesday, September 16, 2015 9:24 AM
To: arslist@ARSLIST.ORG
Subject: Re: help in runic

**
My playing with this stuff before required something like

($TIME$ - 0) > (14*3600)

It was the "- 0" that allowed the stuff to happen.

-John




On Wed, Sep 16, 2015 at 9:17 AM, Reiser, John J 
> wrote:
**
Shouldn’t it be $TIMESTAMP$ > 57600


Thank you,
---
John J. Reiser
Building 760-J202
Remedy Developer/Administrator
Senior Software Development Analyst
Lockheed Martin - MST Moorestown Region
The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased by me

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, 
Frederick W
Sent: Wednesday, September 16, 2015 10:00 AM
To: arslist@ARSLIST.ORG
Subject: EXTERNAL: Re: help in runif

**
Try using the number of seconds instead of the string

(16 * 3600)

Fred

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Luisa Clotilde Carena
Sent: Wednesday, September 16, 2015 8:52 AM
To: arslist@ARSLIST.ORG
Subject: help in runif

**

Hi all,

I've a filter and i want to run it only after 16:00 o' clock.
Can you help me to write the correct Run if?  I  receive this errors:

$TIME$ > "16.00.00"  arerror 313 - Incompatible data types for intended 
relational operation.,
$TIME$ > "16:00:00"  arerror 313 - Incompatible data types for intended 
relational operation.,

$TIME$  > "04:00:00 PM"arerror 8957

$TIME$ > 576000  filtre run everytime


thank you

Luisa Carena





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Re: help in runic

[John Sundberg]

Funny … I know I answered this before. (I am guessing it was in 1997) …

Check this post:
http://www.javasystemsolutions.com/arslist/view/52078443

-John




On Wed, Sep 16, 2015 at 10:12 AM, Grooms, Frederick W <
frederick.w.gro...@xo.com> wrote:

> **
>
> Yes … If you do some math on the Date or time it converts the value to a
> number and you can work with it
>
>
>
> If you work with $TIMESTAMP$ you have to remove the date   (The % is the
> MOD operator so this removes the date and leaves only the seconds past
> midnight)
>
>((($TIMESTAMP$ - "1/1/70") % 86400) >= (16 * 3600))
>
>
>
> Fred
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *John Sundberg
> *Sent:* Wednesday, September 16, 2015 9:24 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: help in runic
>
>
>
> **
>
> My playing with this stuff before required something like
>
>
>
> ($TIME$ - 0) > (14*3600)
>
>
>
> It was the "- 0" that allowed the stuff to happen.
>
>
>
> -John
>
>
>
>
>
>
>
>
>
> On Wed, Sep 16, 2015 at 9:17 AM, Reiser, John J 
> wrote:
>
> **
>
> Shouldn’t it be $TIMESTAMP$ > 57600
>
>
>
>
>
> Thank you,
>
> ---
> John J. Reiser
> Building 760-J202
> Remedy Developer/Administrator
>
> Senior Software Development Analyst
> Lockheed Martin - MST Moorestown Region
> The star that burns twice as bright burns half as long.
> Pay close attention and be illuminated by its brilliance. - paraphrased by
> me
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Grooms, Frederick W
> *Sent:* Wednesday, September 16, 2015 10:00 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* EXTERNAL: Re: help in runif
>
>
>
> **
>
> Try using the number of seconds instead of the string
>
>
>
> (16 * 3600)
>
>
>
> Fred
>
>
>
> *From:* Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG ] *On Behalf Of *Luisa
> Clotilde Carena
> *Sent:* Wednesday, September 16, 2015 8:52 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* help in runif
>
>
>
> **
>
> Hi all,
>
> I've a filter and i want to run it only after 16:00 o' clock.
> Can you help me to write the correct Run if?  I  receive this errors:
>
> $TIME$ > "16.00.00"  arerror 313 - Incompatible data types for intended
> relational operation.,
> $TIME$ > "16:00:00"  arerror 313 - Incompatible data types for intended
> relational operation.,
>
> $TIME$  > "04:00:00 PM"arerror 8957
>
> $TIME$ > 576000  filtre run everytime
>
>
> thank you
>
> Luisa Carena
>
>
>
>
>
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>



-- 

*John Sundberg*
Kinetic Data, Inc.
"Your business. Your process."

651-556-0930 I john.sundb...@kineticdata.com
www.kineticdata.com I community.kineticdata.com

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AW: Attachment from Siebel to Remedy

[tristan.rop...@t-online.de]

Hi, both is poosible. Beside that, Siebel offers a Siebel Java API and
Remedy a Java API, too. BR

Tristan 

-Original-Nachricht- 

Betreff: Re: Attachment from Siebel to Remedy 

Datum: Wed, 16 Sep 2015 21:10:15 +0200 

Von: Joe D'Souza  

An: arslist@ARSLIST.ORG 

  **  

What direction? 

Is it Remedy querying Siebel’s WS and attempting to pull data from
Siebel? Or is it Siebel attempting to consume Remedy’s WS? 

I have not worked with Siebel specifically but have used WS’s with
other technologies so might able to help you but need to know exactly
what you are trying to attempt. 

Cheers 

Joe 

-

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ahamed Koya RC_SA
 Sent: Wednesday, September 16, 2015 3:22 AM
 To: arslist@ARSLIST.ORG
 Subject: Attachment from Siebel to Remedy  

**   

Hi Folks,  

Hope all are having a great day.   

Have anyone come across in taking attachment from Siebel to Remedy
through Web services, I am stuck in the mapping part.   

Any help will be well appreciated.   

Regards,   

Ahamed _ARSlist: "Where the Answers Are" and have been for 20
years_

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Re: Attachment from Siebel to Remedy

[Joe D'Souza]

What direction?

 

Is it Remedy querying Siebel's WS and attempting to pull data from Siebel?
Or is it Siebel attempting to consume Remedy's WS?

 

I have not worked with Siebel specifically but have used WS's with other
technologies so might able to help you but need to know exactly what you are
trying to attempt.

 

Cheers

 

Joe

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ahamed Koya RC_SA
Sent: Wednesday, September 16, 2015 3:22 AM
To: arslist@ARSLIST.ORG
Subject: Attachment from Siebel to Remedy

 

** 

Hi Folks,

 

Hope all are having a great day.

 

Have anyone come across in taking attachment from Siebel to Remedy through
Web services, I am stuck in the mapping part.

 

Any help will be well appreciated.

 

Regards,

Ahamed 


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Contractor Opportunity for talented Remedy Developer

[Bruce B. Wilson]

Contractor Opportunity for talented Remedy Developer
Job Posting Date: 09/16/2015.

Industry: Transportation.
Contract Length: Initial Six Months (may be extended based on
budgeting.)
Work Location: Customer-On-Site in beautiful Downtown Atlanta, GA.
Nearby: Marta Subway Station; Local/Express Bus Station; Food Court;
Piedmont Park; Gym.
Gym Membership provided.
No remote telecommuting available.

Join our talented, passionate team providing World-Class consulting
services in a smart, customer-focused environment!
We use BMC Remedy as our workhorse and have recently begun
planning/analysis of a Desktop Extension and Mobile Application
designed to let our customers fully interact with their data.

Initial project work:
+ Planning/Assistance during migration from Remedy 7.6.04 to 9.
+ Dynamic customer-driven form/workflow/reporting development.
+ .NET Services development.

Must be USA Citizen with ability to pass E-Verify clearance.
Please email resume and compensation requirements including hourly rate
to bwil...@datastreamconsultingllc.com
Let me know briefly what hourly rate range you believe this contract
should offer that you are comfortable with,
why you believe you are a good fit for this contract and what you like
best about working with BMC Remedy technology.
Best Regards, Bruce Wilson, Datastream Consulting, LLC

Please no recruiters/sponsors, phone calls regarding this position.
Resumes will be evaluated and candidates contacted for initial phone
interview.

Requested Skills:
+ Bachelor Degree in Computer Science/Engineering, BIS, Mathematics or
related; Career experience considered in lieu of
+ BMC Remedy AR System (Two years development experience minimum
required)
 + Custom development only (Forms, Menus, Active Links, Active Link
Guides, Filters, Filter Guides, Escalations, Web Services, etc.)
 + Server administration skills
 + NO -- BMC stock application skills are needed
+ Remedy Versions 7.6.04 and above
 + Remedy 8 and above knowledge is a plus
+ Windows 2008 or greater
 + 2012 is targeted platform for migration
+ SQL Server 2008R2 or greater
 + SQL Server 2014 is targeted platform for migration
 + SSIS and SSRS is a plus
 + SQL Server administration skills is a plus
+ T-SQL knowledge
 + Stored Procedures
 + User-Defined Functions
+ Microsoft .NET v4 (Two years required)
 + C# is required
+ JAVA / JDK v6 or greater (Two years required)
 + JSP / Tomcat / Spring is a plus
+ Migration of BMC Remedy AR System platforms experience is a plus
+ Basic networking and security knowledge
+ Mobile Application Development experience is a plus


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Re: help in runic

[John Sundberg]

thx - I’ll tell my kids - I am sure they will be impressed !

:)

-John

On Wed, Sep 16, 2015 at 6:38 PM, Carl Wilson  wrote:

> **
>
> You’re a rock star John!
>
>
> --
>
>
>
> Kind Regards,
>
>
>
> *Carl Wilson*
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *John Sundberg
> *Sent:* 16 September 2015 17:04
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: help in runic
>
>
>
> **
>
> Funny … I know I answered this before. (I am guessing it was in 1997) …
>
>
>
> Check this post:
>
> http://www.javasystemsolutions.com/arslist/view/52078443
>
>
>
> -John
>
>
>
>
>
>
>
>
>
> On Wed, Sep 16, 2015 at 10:12 AM, Grooms, Frederick W <
> frederick.w.gro...@xo.com> wrote:
>
> **
>
> Yes … If you do some math on the Date or time it converts the value to a
> number and you can work with it
>
>
>
> If you work with $TIMESTAMP$ you have to remove the date   (The % is the
> MOD operator so this removes the date and leaves only the seconds past
> midnight)
>
>((($TIMESTAMP$ - "1/1/70") % 86400) >= (16 * 3600))
>
>
>
> Fred
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *John Sundberg
> *Sent:* Wednesday, September 16, 2015 9:24 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: help in runic
>
>
>
> **
>
> My playing with this stuff before required something like
>
>
>
> ($TIME$ - 0) > (14*3600)
>
>
>
> It was the "- 0" that allowed the stuff to happen.
>
>
>
> -John
>
>
>
>
>
>
>
>
>
> On Wed, Sep 16, 2015 at 9:17 AM, Reiser, John J 
> wrote:
>
> **
>
> Shouldn’t it be $TIMESTAMP$ > 57600
>
>
>
>
>
> Thank you,
>
> ---
> John J. Reiser
> Building 760-J202
> Remedy Developer/Administrator
>
> Senior Software Development Analyst
> Lockheed Martin - MST Moorestown Region
> The star that burns twice as bright burns half as long.
> Pay close attention and be illuminated by its brilliance. - paraphrased by
> me
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Grooms, Frederick W
> *Sent:* Wednesday, September 16, 2015 10:00 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* EXTERNAL: Re: help in runif
>
>
>
> **
>
> Try using the number of seconds instead of the string
>
>
>
> (16 * 3600)
>
>
>
> Fred
>
>
>
> *From:* Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG ] *On Behalf Of *Luisa
> Clotilde Carena
> *Sent:* Wednesday, September 16, 2015 8:52 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* help in runif
>
>
>
> **
>
> Hi all,
>
> I've a filter and i want to run it only after 16:00 o' clock.
> Can you help me to write the correct Run if?  I  receive this errors:
>
> $TIME$ > "16.00.00"  arerror 313 - Incompatible data types for intended
> relational operation.,
> $TIME$ > "16:00:00"  arerror 313 - Incompatible data types for intended
> relational operation.,
>
> $TIME$  > "04:00:00 PM"arerror 8957
>
> $TIME$ > 576000  filtre run everytime
>
>
> thank you
>
> Luisa Carena
>
>
>
>
>
>
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
>
>
> --
>
> *John Sundberg*
>
> *Kinetic Data, Inc.*
>
> *"Your business. Your process."*
>
>
>
> 651-556-0930 I john.sundb...@kineticdata.com
>
> www.kineticdata.com I community.kineticdata.com
>
>
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_




-- 

*John Sundberg*
Kinetic Data, Inc.
"Your business. Your process."

651-556-0930 I john.sundb...@kineticdata.com
www.kineticdata.com I community.kineticdata.com

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Re: help in runic

[Carl Wilson]

You’re a rock star John!

 

  _  

 

Kind Regards,

 

Carl Wilson

 

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg
Sent: 16 September 2015 17:04
To: arslist@ARSLIST.ORG
Subject: Re: help in runic

 

** 

Funny … I know I answered this before. (I am guessing it was in 1997) …

 

Check this post:

http://www.javasystemsolutions.com/arslist/view/52078443

 

-John

 

 

 

 

On Wed, Sep 16, 2015 at 10:12 AM, Grooms, Frederick W 
 wrote:

** 

Yes … If you do some math on the Date or time it converts the value to a number 
and you can work with it

 

If you work with $TIMESTAMP$ you have to remove the date   (The % is the MOD 
operator so this removes the date and leaves only the seconds past midnight)   

   ((($TIMESTAMP$ - "1/1/70") % 86400) >= (16 * 3600))

 

Fred

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg
Sent: Wednesday, September 16, 2015 9:24 AM
To: arslist@ARSLIST.ORG
Subject: Re: help in runic

 

** 

My playing with this stuff before required something like 

 

($TIME$ - 0) > (14*3600)

 

It was the "- 0" that allowed the stuff to happen.

 

-John

 

 

 

 

On Wed, Sep 16, 2015 at 9:17 AM, Reiser, John J  wrote:

** 

Shouldn’t it be $TIMESTAMP$ > 57600

 

 

Thank you,

--- 
John J. Reiser 
Building 760-J202
Remedy Developer/Administrator 

Senior Software Development Analyst 
Lockheed Martin - MST Moorestown Region
The star that burns twice as bright burns half as long. 
Pay close attention and be illuminated by its brilliance. - paraphrased by me 

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Wednesday, September 16, 2015 10:00 AM
To: arslist@ARSLIST.ORG
Subject: EXTERNAL: Re: help in runif

 

** 

Try using the number of seconds instead of the string

 

(16 * 3600)

 

Fred

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Luisa Clotilde Carena
Sent: Wednesday, September 16, 2015 8:52 AM
To: arslist@ARSLIST.ORG
Subject: help in runif

 

** 

Hi all,

I've a filter and i want to run it only after 16:00 o' clock.
Can you help me to write the correct Run if?  I  receive this errors:

$TIME$ > "16.00.00"  arerror 313 - Incompatible data types for intended 
relational operation.,  
$TIME$ > "16:00:00"  arerror 313 - Incompatible data types for intended 
relational operation.,  

$TIME$  > "04:00:00 PM"arerror 8957

$TIME$ > 576000  filtre run everytime


thank you

Luisa Carena

 

 

 

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 





 

-- 

John Sundberg

Kinetic Data, Inc.

"Your business. Your process."

 

651-556-0930 I john.sundb...@kineticdata.com 

  www.kineticdata.com I  
 community.kineticdata.com 

 

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 


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