Re: AR System Development Tools (RDS) and Windows 10 - Compatible??

[Peter Romain]

Joe,

 

Get VM Workstation then take an image of your laptop and use it in a VM on
your laptop after it has been upgraded.

 

Cheers

 

Peter

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: 25 February 2016 04:35
To: arslist@ARSLIST.ORG
Subject: Re: AR System Development Tools (RDS) and Windows 10 - Compatible??

 

** 

Thanks LJ.

 

I have ARS 8.1.2 as well with SQL Express server 2K8 R2 on my current
Windows 7 Professional Desktop at home which I am hoping to not blow up
should I ever take up on the free Windows 10 upgrade that has been available
for a while.

 

Joe

  _  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Wednesday, February 24, 2016 9:01 AM
To: arslist@ARSLIST.ORG  
Subject: Re: AR System Development Tools (RDS) and Windows 10 - Compatible??

 

** 

Joe,

I had a Windows 7 system running ARS 8.x, SQL Server Express and
Tomcat/Mid-Tier that I upgraded to Windows 10 with no issue.

 

On Tue, Feb 23, 2016 at 10:18 PM, Joe D'Souza  > wrote:

** 

Wanted to know if anyone had any significant trouble running the Remedy
Developer Studio (RDS) of all currently available supported versions from
7.6.04 right to 9.x on the new Windows 10 OS?

 

Also has anyone upgraded personal devices (Laptops or Desktops) that had the
full AR System Server on "Windows 7 Professional" to Windows 10 where all
the tiers - Server, Database (SQL Express) and Mid-Tier were installed on
their personal device? Any trouble with that?

 

Or was it all compatible?

 

Joe

_ARSlist: "Where the Answers Are" and have been for 20 years_ 

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 

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Re: Smart Reporting Remedy 9

[Chris Hughes]

Hi Tauf:

> Anyone run into and hopefully fix the date/time issue in Smart Reporting 
> where it evidently can't understand the concept of midnight!? 
> For example, using date measures like "yesterday" yields results from 12p 
> noon Changing the time to 12am still shows 12 noon. It only recognizes > 1am 
> onwards.


The resolution is to change the format of the date request:

Please change the custom parameters of SR Data Source
(In place of "HH" in time section make it "hh" as shown below
DateTimeFormat=MM/dd/ hh:mm:ss a;DateFormat=MM/dd/

Regards,

Chris

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Re: AR Utilities Saga continues

[Jason Miller]

I use ARUtilities 7.5 with our 8.1 servers. I used it with 7.5 and 8.0
servers before we went to 8.1. I have used ARUtilites 7.1 with newer
servers as a backup (run it out of a directory without being "installed").

Jason

On Wed, Feb 24, 2016 at 9:08 PM Joe D'Souza  wrote:

> **
>
> Does it even work anymore? I had a license key years ago purchased for me
> when working for a consulting firm called BearingPoint and applied to one
> of my older laptop that I might have lying around somewhere but didn’t
> bother to port it on my new hardware assuming it may not be compatible with
> newer versions of the AR System.
>
>
>
> Would the old key work with the new version of the utilities and the new
> versions of ARS?
>
>
>
> Joe
>
>
> --
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Brittain, Mark
> *Sent:* Monday, February 22, 2016 10:47 AM
>
>
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: AR Utilities Saga continues
>
>
>
> Hi Jason,
>
>
>
> That is exactly for the help I was hoping to obtain. I was able to find my
> valid key on the old workstation and apply to the new.
>
>
>
> Thank you.
>
>
>
> Mark
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Jason Miller
> *Sent:* Friday, February 19, 2016 4:46 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: AR Utilities Saga continues
>
>
>
> **
>
> I see my license key in the registry:
> HKEY_CURRENT_USER\Software\ARUtilities75
>
>
>
> On Fri, Feb 19, 2016 at 11:46 AM Brittain, Mark 
> wrote:
>
> **
>
> Hi All & TGIF
>
>
>
> As you may recall I am having issues installing ARUtilities 7.6 on my new
> workstation and after a few tries did get it installed. However I cannot
> find the license key. I have tried emailing support but I’m guessing
> they’re not there anymore. Is there any way to recover the license key from
> a machine that was properly licensed? I see there are a few crack programs
> out there but hesitate to go there as I have been burned before on such
> site.
>
>
>
> Thanks
>
> Mark
>
>
>
> *Mark Brittain*
>
> Sr. OSD Systems Engineer
>
> ITILv3 Foundation, Continual Service Improvement
>
> *NaviSite, Inc. – A Time Warner Cable Company*
>
> mbritt...@navisite.com
>
> Office: 315.634.9337
>
> Mobile: 315.882.5360
>
> [image: navsig]
>
>
>
>
> --
>
>
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>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
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