Re: ARSlist Future, New Platform on the horizon

[arslist]

Hmm, more mysterious than it should have been assuming no one else got the 
actual text of the email.

For the first time in years I tried to post from the web site and it shows up 
as an attachment there ….

 

Effective August 31st, 2016 the ARSlist will be moving to a new platform. This 
will require a migration of all those that are subscribed to here, it has not 
yet been determined if it can be automated.

 

I will be announcing by June 1st the new home. It will most likely not be list 
based, and therefore some features may change, some functionality may no longer 
exist, and other functionality might appear.

 

That I am running Servers dedicated to this list is an historical oddity that 
it time to correct, especially given the current volume of traffic, it does not 
justify dedicated servers.

 

23 years on the same technology is a pretty good run, but the same as BMC has 
moved to a JAVA core and the latest technology, so must the ARSlist.

 

More as I know it.

 

Dan

ARSlist Founder and Administrator

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Daniel Bloom
Sent: May 2, 2016 10:20 AM
To: arslist@ARSLIST.ORG
Subject: ADM: ARSlist Future, New Platform on the horizon

 

** _ARSlist: "Where the Answers Are" and have been for 20 years_ 


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Re: What triggers outgoing email messages to be sent?

[Satya Miller]

Tom,

All emails will be queued in the form called "AR System Email Messages".
Just search for Message Type "Outgoing" then delete them all.  Of course if
you need to delete incoming, too, you can do that.

Satya

On Mon, May 2, 2016 at 12:35 PM, Tom Siegel  wrote:

> Hi Folks - I am fairly new to Remedy coming from the SDE world and have a
> question about outgoing email notifications. We moved our production db
> down to Dev and QA. We have mailbox configurations on both servers for
> incoming and outgoing, both enabled. We also have the BMC Remedy Email
> Engine services stopped. We have been testing away in QA writing records to
> the AR System Email Messages form and now I need to turn start the email
> service so I can test incoming emails. My question is do I need to do any
> clean up before I start the service? I don't want to send out any emails
> that have been queued up while the service has been stopped.
>
> Thanks - Tom
>
>
> ___
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> "Where the Answers Are, and have been for 20 years"
>

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Re: What triggers outgoing email messages to be sent?

[LJ LongWing]

Tom,
In the AR System Email Messages form there is a flag of 'Send Message' with
values of No/Yes/Error/Sent/Error-Sending Retrying.  Any message that has
queued up will have a Value of 'Yes' that the email engine will pick up and
set to the relevant status.  You can effectively either change the Yes to a
No, or delete the record altogether.  Additionally, you can disable the
outgoing mailbox...I don't know if that will stop the existing messages
from going out, but it should stop further ones from being generated.

On Mon, May 2, 2016 at 11:35 AM, Tom Siegel  wrote:

> Hi Folks - I am fairly new to Remedy coming from the SDE world and have a
> question about outgoing email notifications. We moved our production db
> down to Dev and QA. We have mailbox configurations on both servers for
> incoming and outgoing, both enabled. We also have the BMC Remedy Email
> Engine services stopped. We have been testing away in QA writing records to
> the AR System Email Messages form and now I need to turn start the email
> service so I can test incoming emails. My question is do I need to do any
> clean up before I start the service? I don't want to send out any emails
> that have been queued up while the service has been stopped.
>
> Thanks - Tom
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>

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What triggers outgoing email messages to be sent?

[Tom Siegel]

Hi Folks - I am fairly new to Remedy coming from the SDE world and have a 
question about outgoing email notifications. We moved our production db down to 
Dev and QA. We have mailbox configurations on both servers for incoming and 
outgoing, both enabled. We also have the BMC Remedy Email Engine services 
stopped. We have been testing away in QA writing records to the AR System Email 
Messages form and now I need to turn start the email service so I can test 
incoming emails. My question is do I need to do any clean up before I start the 
service? I don't want to send out any emails that have been queued up while the 
service has been stopped.

Thanks - Tom

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Re: Documentation tools

[David Charters]

In 9.1 it’s faster, but you also have to make sure that your Admin server has 
enough RAM. It works great, however arinside still works better as a drill down 
tool.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Thad Esser
Sent: Monday, May 02, 2016 12:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Documentation tools

**
As far as a free tool, I use arinside daily (http://arinside.org/).  It's not 
graphical, but it creates a set of web page documentation that is highly 
hyperlinked, with good search features.  I set it up to run every night on our 
dev server, so I always have fresh docs.  Take a look at that.

The last time that I looked (version 8.1) at the object relationships feature 
that is built into dev studio, it did give a graphical view of workflow, but 
was painfully slow to use.  Also, the docs weren't super clear about it, but 
you have to turn on the "Record Object Relationships" server setting, which 
will require a restart.  As the server comes back up it will build the object 
relationships and it will take many hours to do, during which your server won't 
be usable.  I think these are docs you can start with:  
https://docs.bmc.com/docs/display/public/ars91/Viewing+and+sorting+related+objects

Thad

On Mon, May 2, 2016 at 7:35 AM, Scott Hallenger 
> wrote:
**
Good Morning Listers,
I was wondering if anyone knows of some good workflow documentation tools that 
are free. I know there is one built into ars, but I'm looking for something 
that generates a map or some kind of visual doc. Could have sworn something 
like this was also built in but perhaps BMC bulled it out.
_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: Documentation tools

[Thad Esser]

As far as a free tool, I use arinside daily (http://arinside.org/).  It's
not graphical, but it creates a set of web page documentation that is
highly hyperlinked, with good search features.  I set it up to run every
night on our dev server, so I always have fresh docs.  Take a look at that.

The last time that I looked (version 8.1) at the object relationships
feature that is built into dev studio, it did give a graphical view of
workflow, but was painfully slow to use.  Also, the docs weren't super
clear about it, but you have to turn on the "Record Object Relationships"
server setting, which will require a restart.  As the server comes back up
it will build the object relationships and it will take many hours to do,
during which your server won't be usable.  I think these are docs you can
start with:
https://docs.bmc.com/docs/display/public/ars91/Viewing+and+sorting+related+objects

Thad

On Mon, May 2, 2016 at 7:35 AM, Scott Hallenger  wrote:

> **
> Good Morning Listers,
> I was wondering if anyone knows of some good workflow documentation tools
> that are free. I know there is one built into ars, but I'm looking for
> something that generates a map or some kind of visual doc. Could have sworn
> something like this was also built in but perhaps BMC bulled it out.
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: Documentation tools

[LJ LongWing]

http://arinside.com
That is the free one that I prefer :)

On Mon, May 2, 2016 at 8:35 AM, Scott Hallenger  wrote:

> **
> Good Morning Listers,
> I was wondering if anyone knows of some good workflow documentation tools
> that are free. I know there is one built into ars, but I'm looking for
> something that generates a map or some kind of visual doc. Could have sworn
> something like this was also built in but perhaps BMC bulled it out.
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: ADM: ARSlist Future, New Platform on the horizon

[LJ LongWing]

h...intrigue

On Mon, May 2, 2016 at 8:20 AM, Daniel Bloom 
wrote:

> ** _ARSlist: "Where the Answers Are" and have been for 20 years_

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ADM: ARSlist Future, New Platform on the horizon

[Daniel Bloom]

Effective August 31st, 2016 the ARSlist will be moving to a new platform. This 
will require a migration of all those that are subscribed to here, it has not 
yet been determined if it can be automated.

I will be announcing by June 1st the new home. It will most likely not be list 
based, and therefore some features may change, some functionality may no longer 
exist, and other functionality might appear.

That I am running Servers dedicated to this list is an historical oddity that 
it time to correct, especially given the current volume of traffic, it does not 
justify dedicated servers.

23 years on the same technology is a pretty good run, but the same as BMC has 
moved to a JAVA core and the latest technology, so must the ARSlist.

More as I know it.

Dan
ARSlist Founder and Administrator

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"