Re: ARSlist Future

2016-06-04 Thread Jason Miller
>From what I have seen BMC has been very good about keeping their hands off
the posts you know they would just love to delete. I have also been privy
to some behind the scenes conversations where a BMCer wanted to be a bit
heavy-handed however other BMCers encouraged them to handle the situation
differently.

Now that I think about it there was only one time I called censorship foul
on BMC. A blog post was "cleaned up" to be used for marketing purposes (the
person that asked for the comments to be removed stated they support the
conversation, just not on that post). Good thing I always take a screenshot
of those things that might not be well received: http://goo.gl/VEMTns

Jason
On Sat, Jun 4, 2016, 12:01 PM Tauf Chowdhury  wrote:

> **
> You think BMC would ban/delete any constructive BMC bashing? Key word..
> Constructive
>
> Sent from my iPhone
>
> On Jun 4, 2016, at 12:03 PM, David Charters <
> da...@charterstechnologies.com > wrote:
>
> **
>
> My primary issue with moving it to communities is we will be surrendering
> control to BMC. The arslist has always been a private autonomous group and
> that's what makes it special. What's your direct email Dan?
>
>
> Sent via the Samsung Galaxy S® 6 edge, an AT 4G LTE smartphone
>
>
>  Original message 
> From: Stan Feinstein  >
> Date: 6/4/16 9:52 AM (GMT-05:00)
> To: arslist@ARSLIST.ORG 
> Subject: Re: ARSlist Future
>
> What does everyone think?  It sounds like many would like to keep it the
> way is.
>
> Dan, what is your email address?
>
> -Original Message-
> From: Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG ] On Behalf Of arslist
> Sent: Friday, June 03, 2016 6:39 PM
> To: arslist@ARSLIST.ORG 
> Subject: Re: ARSlist Future
>
> Hi Stan,
>
> Hasn't been that low since 1997. Still read by over 4000 as far as I can
> tell, how many more I don't know.
>
> IF everyone joins the ARSlist on BMC Communities we carry on and they will
> still see what they see now.
>
> If you really think it should stay the way it is now, contact me off line
> to be the sponsor, all it takes is cash.
>
> That being said, I am still of the opinion that the community would be
> served better being in communities.
>
> Dan
>
> -Original Message-
> From: Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG ] On Behalf Of Stan
> Feinstein
> Sent: June 3, 2016 5:15 PM
> To: arslist@ARSLIST.ORG 
> Subject: Re: ARSlist Future
>
> Hi Dan,
>
> Is it still the case that over 2,000 people see the interchanges on the
> ARSList?  While the number of interactions might be done, am I correct in
> saying that these people will no longer have any idea of the issues facing
> engineers?
>
> Thanks.
>
> Stan
>
>
> -Original Message-
> From: Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG ] On Behalf Of arslist
> Sent: Friday, June 03, 2016 1:04 PM
> To: arslist@ARSLIST.ORG 
> Subject: Re: ARSlist Future
>
> Well, not convinced we will have digest available at the time of the move,
> but I don't want to change when we move over.
> If communities can't provide it I am working on a work around (sound
> familiar?) Basically we can send the emails to somewhere else where the day
> gets bundled and people go there for the digest.
>
> Given the current volume, only having a digest doesn't seem to have the
> same priority as when we had 130 posts a day.
>
> Dan
>
>
> -Original Message-
> From: Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG ] On Behalf Of Misi
> Mladoniczky
> Sent: June 2, 2016 10:09 AM
> To: arslist@ARSLIST.ORG 
> Subject: Re: ARSlist Future
>
> Hi Frederick,
>
> If you are not interested in other things on communities, it is very easy
> to set it up in a similar way as it works now.
>
> You get an email for each post, and you can reply to the post using email.
>
> To get the complete thread you click on a link in the email to read it.
>
> Or the thread view, in my email reader, also works fine on the communities
> emails.
>
> It is easy to create a mail-sorting-filter on the subject of the email to
> get all future ARSList emails into a separate folder, just as I get my
> current ARSList emails sorted :-)
>
> So if you do not want things to change, it can stay more or less as it is
> now.
>
> I think that Dan has made sure that something similar to the digest emails
> will also be available. Right Dan?
>
> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>
> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * 

Re: ARSlist Future

2016-06-04 Thread Tauf Chowdhury
You think BMC would ban/delete any constructive BMC bashing? Key word.. 
Constructive

Sent from my iPhone

> On Jun 4, 2016, at 12:03 PM, David Charters  
> wrote:
> 
> **
> 
> My primary issue with moving it to communities is we will be surrendering 
> control to BMC. The arslist has always been a private autonomous group and 
> that's what makes it special. What's your direct email Dan?
> 
> 
> Sent via the Samsung Galaxy S® 6 edge, an AT 4G LTE smartphone
> 
> 
>  Original message 
> From: Stan Feinstein 
> Date: 6/4/16 9:52 AM (GMT-05:00)
> To: arslist@ARSLIST.ORG
> Subject: Re: ARSlist Future
> 
> What does everyone think?  It sounds like many would like to keep it the way 
> is.
> 
> Dan, what is your email address?
> 
> -Original Message-
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
> Sent: Friday, June 03, 2016 6:39 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: ARSlist Future
> 
> Hi Stan,
> 
> Hasn't been that low since 1997. Still read by over 4000 as far as I can 
> tell, how many more I don't know.
> 
> IF everyone joins the ARSlist on BMC Communities we carry on and they will 
> still see what they see now.
> 
> If you really think it should stay the way it is now, contact me off line to 
> be the sponsor, all it takes is cash.
> 
> That being said, I am still of the opinion that the community would be served 
> better being in communities.
> 
> Dan
> 
> -Original Message-
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Stan Feinstein
> Sent: June 3, 2016 5:15 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: ARSlist Future
> 
> Hi Dan,
> 
> Is it still the case that over 2,000 people see the interchanges on the 
> ARSList?  While the number of interactions might be done, am I correct in 
> saying that these people will no longer have any idea of the issues facing 
> engineers?  
> 
> Thanks.
> 
> Stan
> 
> 
> -Original Message-
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
> Sent: Friday, June 03, 2016 1:04 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: ARSlist Future
> 
> Well, not convinced we will have digest available at the time of the move, 
> but I don't want to change when we move over.
> If communities can't provide it I am working on a work around (sound 
> familiar?) Basically we can send the emails to somewhere else where the day 
> gets bundled and people go there for the digest.
> 
> Given the current volume, only having a digest doesn't seem to have the same 
> priority as when we had 130 posts a day.
> 
> Dan
> 
> 
> -Original Message-
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
> Sent: June 2, 2016 10:09 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: ARSlist Future
> 
> Hi Frederick,
> 
> If you are not interested in other things on communities, it is very easy to 
> set it up in a similar way as it works now.
> 
> You get an email for each post, and you can reply to the post using email.
> 
> To get the complete thread you click on a link in the email to read it.
> 
> Or the thread view, in my email reader, also works fine on the communities 
> emails.
> 
> It is easy to create a mail-sorting-filter on the subject of the email to get 
> all future ARSList emails into a separate folder, just as I get my current 
> ARSList emails sorted :-)
> 
> So if you do not want things to change, it can stay more or less as it is now.
> 
> I think that Dan has made sure that something similar to the digest emails 
> will also be available. Right Dan?
> 
> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
> 
> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> Find these products, and many free tools and utilities, at http://rrr.se.
> 
> > I'm will be sad to see it move.   Email is so much easier and so much less
> > bandwidth than a web forum.
> >
> > From: Action Request System discussion list(ARSList) 
> > [mailto:arslist@ARSLIST.ORG] On Behalf Of Daniel Bloom
> > Sent: Wednesday, June 01, 2016 3:37 PM
> > To: arslist@ARSLIST.ORG
> > Subject: ADM: ARSlist Future
> >
> > **
> > I will be moving the ARSlist Community to BMC Communities. Where our 
> > members will still be the only ones that know why this is the Action 
> > Request System list and not the Remedy list.
> >
> > Some of the concerns expressed have been raised by me with BMC and I 
> > make this move with the assurance of non-interference and in fact 
> > increased co-operation for the good of the community.
> >
> > At least one server will stay commissioned until October, but various 
> > web 

Re: ARSlist Future

2016-06-04 Thread Howard Richter
All,

Having been on the AR list for what seems my entire life (and I am old), I do 
wonder if the times are changing. 

For my 2 cents, I would keep things as they are. With the idea of planning to 
move to something more relevant/modern.

I can only speak for myself, but I get way too many emails. So I am starting to 
miss items that I could help with on this and other lists. (Yes I know that I 
could get a summary).

My current company and I know of others, are moving more towards the idea of 
communities, to narrow down that mess of communications/emails we all get.

So lets keep what us old guys are accustom to, but look towards something newer 
in the near future.

hbr


Howard Richter 

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Stan Feinstein
Sent: Saturday, June 04, 2016 9:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARSlist Future

What does everyone think?  It sounds like many would like to keep it the way is.

Dan, what is your email address?

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
Sent: Friday, June 03, 2016 6:39 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARSlist Future

Hi Stan,

Hasn't been that low since 1997. Still read by over 4000 as far as I can tell, 
how many more I don't know.

IF everyone joins the ARSlist on BMC Communities we carry on and they will 
still see what they see now.

If you really think it should stay the way it is now, contact me off line to be 
the sponsor, all it takes is cash.

That being said, I am still of the opinion that the community would be served 
better being in communities.

Dan

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Stan Feinstein
Sent: June 3, 2016 5:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARSlist Future

Hi Dan,

Is it still the case that over 2,000 people see the interchanges on the 
ARSList?  While the number of interactions might be done, am I correct in 
saying that these people will no longer have any idea of the issues facing 
engineers?  

Thanks.

Stan


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
Sent: Friday, June 03, 2016 1:04 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARSlist Future

Well, not convinced we will have digest available at the time of the move, but 
I don't want to change when we move over.
If communities can't provide it I am working on a work around (sound familiar?) 
Basically we can send the emails to somewhere else where the day gets bundled 
and people go there for the digest.

Given the current volume, only having a digest doesn't seem to have the same 
priority as when we had 130 posts a day.

Dan


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
Sent: June 2, 2016 10:09 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARSlist Future

Hi Frederick,

If you are not interested in other things on communities, it is very easy to 
set it up in a similar way as it works now.

You get an email for each post, and you can reply to the post using email.

To get the complete thread you click on a link in the email to read it.

Or the thread view, in my email reader, also works fine on the communities 
emails.

It is easy to create a mail-sorting-filter on the subject of the email to get 
all future ARSList emails into a separate folder, just as I get my current 
ARSList emails sorted :-)

So if you do not want things to change, it can stay more or less as it is now.

I think that Dan has made sure that something similar to the digest emails will 
also be available. Right Dan?

Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)

Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.

> I'm will be sad to see it move.   Email is so much easier and so much less
> bandwidth than a web forum.
>
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Daniel Bloom
> Sent: Wednesday, June 01, 2016 3:37 PM
> To: arslist@ARSLIST.ORG
> Subject: ADM: ARSlist Future
>
> **
> I will be moving the ARSlist Community to BMC Communities. Where our 
> members will still be the only ones that know why this is the Action 
> Request System list and not the Remedy list.
>
> Some of the concerns expressed have been raised by me with BMC and I 
> make this move with the assurance of non-interference and in fact 
> increased co-operation for the good of the community.
>
> At least one server will stay commissioned until October, but various 
> 

Re: ARSlist Future

2016-06-04 Thread David Charters

My primary issue with moving it to communities is we will be surrendering 
control to BMC. The arslist has always been a private autonomous group and 
that's what makes it special. What's your direct email Dan?


Sent via the Samsung Galaxy S® 6 edge, an AT 4G LTE smartphone


 Original message 
From: Stan Feinstein 
Date: 6/4/16 9:52 AM (GMT-05:00)
To: arslist@ARSLIST.ORG
Subject: Re: ARSlist Future

What does everyone think?  It sounds like many would like to keep it the way is.

Dan, what is your email address?

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
Sent: Friday, June 03, 2016 6:39 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARSlist Future

Hi Stan,

Hasn't been that low since 1997. Still read by over 4000 as far as I can tell, 
how many more I don't know.

IF everyone joins the ARSlist on BMC Communities we carry on and they will 
still see what they see now.

If you really think it should stay the way it is now, contact me off line to be 
the sponsor, all it takes is cash.

That being said, I am still of the opinion that the community would be served 
better being in communities.

Dan

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Stan Feinstein
Sent: June 3, 2016 5:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARSlist Future

Hi Dan,

Is it still the case that over 2,000 people see the interchanges on the 
ARSList?  While the number of interactions might be done, am I correct in 
saying that these people will no longer have any idea of the issues facing 
engineers?

Thanks.

Stan


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
Sent: Friday, June 03, 2016 1:04 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARSlist Future

Well, not convinced we will have digest available at the time of the move, but 
I don't want to change when we move over.
If communities can't provide it I am working on a work around (sound familiar?) 
Basically we can send the emails to somewhere else where the day gets bundled 
and people go there for the digest.

Given the current volume, only having a digest doesn't seem to have the same 
priority as when we had 130 posts a day.

Dan


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
Sent: June 2, 2016 10:09 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARSlist Future

Hi Frederick,

If you are not interested in other things on communities, it is very easy to 
set it up in a similar way as it works now.

You get an email for each post, and you can reply to the post using email.

To get the complete thread you click on a link in the email to read it.

Or the thread view, in my email reader, also works fine on the communities 
emails.

It is easy to create a mail-sorting-filter on the subject of the email to get 
all future ARSList emails into a separate folder, just as I get my current 
ARSList emails sorted :-)

So if you do not want things to change, it can stay more or less as it is now.

I think that Dan has made sure that something similar to the digest emails will 
also be available. Right Dan?

Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)

Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.

> I'm will be sad to see it move.   Email is so much easier and so much less
> bandwidth than a web forum.
>
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Daniel Bloom
> Sent: Wednesday, June 01, 2016 3:37 PM
> To: arslist@ARSLIST.ORG
> Subject: ADM: ARSlist Future
>
> **
> I will be moving the ARSlist Community to BMC Communities. Where our
> members will still be the only ones that know why this is the Action
> Request System list and not the Remedy list.
>
> Some of the concerns expressed have been raised by me with BMC and I
> make this move with the assurance of non-interference and in fact
> increased co-operation for the good of the community.
>
> At least one server will stay commissioned until October, but various
> web sites and services you see will vanish between now and then as I
> work with BMC and my ISP.
>
> The URLs will be changed to point to the new home at the appropriate
> time, and I will continue with (likely monthly) updates over the summer.
>
> Note: WWRUG still exists and like any franchise of repeatable events,
> can return at any time with the same or a new cast :)
>
> The Farewell to the Listserv based version of the ARSlist will be held
> at BMC:Engage, where the answers are.

Re: ARSlist Future

2016-06-04 Thread Stan Feinstein
What does everyone think?  It sounds like many would like to keep it the way is.

Dan, what is your email address?

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
Sent: Friday, June 03, 2016 6:39 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARSlist Future

Hi Stan,

Hasn't been that low since 1997. Still read by over 4000 as far as I can tell, 
how many more I don't know.

IF everyone joins the ARSlist on BMC Communities we carry on and they will 
still see what they see now.

If you really think it should stay the way it is now, contact me off line to be 
the sponsor, all it takes is cash.

That being said, I am still of the opinion that the community would be served 
better being in communities.

Dan

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Stan Feinstein
Sent: June 3, 2016 5:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARSlist Future

Hi Dan,

Is it still the case that over 2,000 people see the interchanges on the 
ARSList?  While the number of interactions might be done, am I correct in 
saying that these people will no longer have any idea of the issues facing 
engineers?  

Thanks.

Stan


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
Sent: Friday, June 03, 2016 1:04 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARSlist Future

Well, not convinced we will have digest available at the time of the move, but 
I don't want to change when we move over.
If communities can't provide it I am working on a work around (sound familiar?) 
Basically we can send the emails to somewhere else where the day gets bundled 
and people go there for the digest.

Given the current volume, only having a digest doesn't seem to have the same 
priority as when we had 130 posts a day.

Dan


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
Sent: June 2, 2016 10:09 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARSlist Future

Hi Frederick,

If you are not interested in other things on communities, it is very easy to 
set it up in a similar way as it works now.

You get an email for each post, and you can reply to the post using email.

To get the complete thread you click on a link in the email to read it.

Or the thread view, in my email reader, also works fine on the communities 
emails.

It is easy to create a mail-sorting-filter on the subject of the email to get 
all future ARSList emails into a separate folder, just as I get my current 
ARSList emails sorted :-)

So if you do not want things to change, it can stay more or less as it is now.

I think that Dan has made sure that something similar to the digest emails will 
also be available. Right Dan?

Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)

Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.

> I'm will be sad to see it move.   Email is so much easier and so much less
> bandwidth than a web forum.
>
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Daniel Bloom
> Sent: Wednesday, June 01, 2016 3:37 PM
> To: arslist@ARSLIST.ORG
> Subject: ADM: ARSlist Future
>
> **
> I will be moving the ARSlist Community to BMC Communities. Where our 
> members will still be the only ones that know why this is the Action 
> Request System list and not the Remedy list.
>
> Some of the concerns expressed have been raised by me with BMC and I 
> make this move with the assurance of non-interference and in fact 
> increased co-operation for the good of the community.
>
> At least one server will stay commissioned until October, but various 
> web sites and services you see will vanish between now and then as I 
> work with BMC and my ISP.
>
> The URLs will be changed to point to the new home at the appropriate 
> time, and I will continue with (likely monthly) updates over the summer.
>
> Note: WWRUG still exists and like any franchise of repeatable events, 
> can return at any time with the same or a new cast :)
>
> The Farewell to the Listserv based version of the ARSlist will be held 
> at BMC:Engage, where the answers are.
>
> Cheers Daniel
> RAC 1995 [no number, they didn't have them yet] Founder of the ARSlist 
> Chairman of WWRUG
>
>
>
> __
> _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org 
> "Where the Answers Are, and have been for 20 years"
>

___
UNSUBSCRIBE or access ARSlist Archives 

Re: Analytics Upgrade

2016-06-04 Thread Laura Kasuba
I was told that they haven't tested for BI 4.2 yet either so I cannot get a 
license key for that either.   They also said their isn't a 9.1 version yet and 
that is what we are going to.   Argh.

Laura Kasuba

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"