Re: Keeping the ARSList going as it is.

[Stan Feinstein]

Hi Tim,

 

A number of people have expressed interest to me.  Let's keep the
communication going.

 

Stan

w. 310-230-1722

c. 310-428-5748.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Timothy Powell
Sent: Monday, June 06, 2016 5:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Keeping the ARSList going as it is.

 

** 

Stan,

KPBS, Inc is willing to look at this with you. Have emailed you and Dan off
list.

 

Tim Powell

Vice President

KPBS, Inc.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Stan Feinstein
Sent: Monday, June 06, 2016 5:26 PM
To: arslist@ARSLIST.ORG  
Subject: Keeping the ARSList going as it is.

 

** 

Everyone, 

 

I have the details on the cost of keeping the ARSList going the way it is.
If anyone is interested in contributing, please contact me off the list.  I
need at least 10 companies to contribute.  Project Remedies will be one of
the companies if others are interested.

 

Thanks.

 

Stan

w. 310-230-1722

c. 310-428-5748.

 

_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_


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Re: ARSlist Future

[arslist]

I will be in charge of the ARSlist Group in BMC Communities. If BMC breaks it’s 
word to not interfere, and I  have no reason to expect them to, then the 
classic ARSlist can appear quite quickly if there is the will to do so (in part 
meaning the cash to support it).

 

I expect the ARSlist to continue as it has, as an uncensored area primarily for 
Developers to speak their minds, 3rd parties to gather and either comment or 
sell their wares, and for the occasional bout of bad taste humour.

 

Happy to drink to the change of platform for the list and loss of old friends 
to the Snow Ball, and great old friends back to  ARSystem fold.

 

My understanding is that Stan is trying to get a coalition of the willing 
together, and if he succeeds I will accept continuing to run the list on the 
current platform, but I will still open the communities ARSlist to the world 
(it has been there for 3 years waiting for me to do something with it, BMC has 
patiently let me do things if and when I want to).

 

Thanks Dan

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of jortega999 .
Sent: June 6, 2016 6:22 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARSlist Future

 

** 

Goodbye, old friend. You had been my lifeboat many times in my career.
I don't look forward to posting only in the BMC communities and having my epic 
rants censored when BMC makes a bone headed decision to change the platform 
without consulting us, or roll out patches that break our systems and make our 
managers start uttering the most hated words in our universe: Service Now. I 
will miss the independence of our community. I look forward to seeing some of 
you at Engage and having a farewell toast to our little corner of the Internet.

On Jun 5, 2016 12:27 AM, "Jason Miller" mailto:jason.mil...@gmail.com> > wrote:

** 

>From what I have seen BMC has been very good about keeping their hands off the 
>posts you know they would just love to delete. I have also been privy to some 
>behind the scenes conversations where a BMCer wanted to be a bit heavy-handed 
>however other BMCers encouraged them to handle the situation differently.

Now that I think about it there was only one time I called censorship foul on 
BMC. A blog post was "cleaned up" to be used for marketing purposes (the person 
that asked for the comments to be removed stated they support the conversation, 
just not on that post). Good thing I always take a screenshot of those things 
that might not be well received: http://goo.gl/VEMTns

Jason

On Sat, Jun 4, 2016, 12:01 PM Tauf Chowdhury mailto:taufc...@gmail.com> > wrote:

** 

You think BMC would ban/delete any constructive BMC bashing? Key word.. 
Constructive

Sent from my iPhone


On Jun 4, 2016, at 12:03 PM, David Charters mailto:da...@charterstechnologies.com> > wrote:

** 

 

My primary issue with moving it to communities is we will be surrendering 
control to BMC. The arslist has always been a private autonomous group and 
that's what makes it special. What's your direct email Dan?

 

 

Sent via the Samsung Galaxy S® 6 edge, an AT&T 4G LTE smartphone

 

 

 Original message 

From: Stan Feinstein mailto:st...@projectremedies.com> > 

Date: 6/4/16 9:52 AM (GMT-05:00) 

To: arslist@ARSLIST.ORG   

Subject: Re: ARSlist Future 

 

What does everyone think?  It sounds like many would like to keep it the way is.

Dan, what is your email address?

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
Sent: Friday, June 03, 2016 6:39 PM
To: arslist@ARSLIST.ORG  
Subject: Re: ARSlist Future

Hi Stan,

Hasn't been that low since 1997. Still read by over 4000 as far as I can tell, 
how many more I don't know.

IF everyone joins the ARSlist on BMC Communities we carry on and they will 
still see what they see now.

If you really think it should stay the way it is now, contact me off line to be 
the sponsor, all it takes is cash.

That being said, I am still of the opinion that the community would be served 
better being in communities.

Dan

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Stan Feinstein
Sent: June 3, 2016 5:15 PM
To: arslist@ARSLIST.ORG  
Subject: Re: ARSlist Future

Hi Dan,

Is it still the case that over 2,000 people see the interchanges on the 
ARSList?  While the number of interactions might be done, am I correct in 
saying that these people will no longer have any idea of the issues facing 
engineers?  

Thanks.

Stan


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
Sent: Friday, June 03, 2016 1:04 PM
To: arslist@ARSLIST.ORG  
Subject: Re: ARSlist Future

Well, not convinced we will have digest available a

Re: Keeping the ARSList going as it is.

[Timothy Powell]

Stan,

KPBS, Inc is willing to look at this with you. Have emailed you and Dan off
list.

 

Tim Powell

Vice President

KPBS, Inc.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Stan Feinstein
Sent: Monday, June 06, 2016 5:26 PM
To: arslist@ARSLIST.ORG
Subject: Keeping the ARSList going as it is.

 

** 

Everyone, 

 

I have the details on the cost of keeping the ARSList going the way it is.
If anyone is interested in contributing, please contact me off the list.  I
need at least 10 companies to contribute.  Project Remedies will be one of
the companies if others are interested.

 

Thanks.

 

Stan

w. 310-230-1722

c. 310-428-5748.

 

_ARSlist: "Where the Answers Are" and have been for 20 years_


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Re: ARSlist Future

[jortega999 .]

Goodbye, old friend. You had been my lifeboat many times in my career.
I don't look forward to posting only in the BMC communities and having my
epic rants censored when BMC makes a bone headed decision to change the
platform without consulting us, or roll out patches that break our systems
and make our managers start uttering the most hated words in our universe:
Service Now. I will miss the independence of our community. I look forward
to seeing some of you at Engage and having a farewell toast to our little
corner of the Internet.
On Jun 5, 2016 12:27 AM, "Jason Miller"  wrote:

> **
>
> From what I have seen BMC has been very good about keeping their hands off
> the posts you know they would just love to delete. I have also been privy
> to some behind the scenes conversations where a BMCer wanted to be a bit
> heavy-handed however other BMCers encouraged them to handle the situation
> differently.
>
> Now that I think about it there was only one time I called censorship foul
> on BMC. A blog post was "cleaned up" to be used for marketing purposes (the
> person that asked for the comments to be removed stated they support the
> conversation, just not on that post). Good thing I always take a screenshot
> of those things that might not be well received: http://goo.gl/VEMTns
>
> Jason
> On Sat, Jun 4, 2016, 12:01 PM Tauf Chowdhury  wrote:
>
>> **
>> You think BMC would ban/delete any constructive BMC bashing? Key word..
>> Constructive
>>
>> Sent from my iPhone
>>
>> On Jun 4, 2016, at 12:03 PM, David Charters <
>> da...@charterstechnologies.com > wrote:
>>
>> **
>>
>> My primary issue with moving it to communities is we will be surrendering
>> control to BMC. The arslist has always been a private autonomous group and
>> that's what makes it special. What's your direct email Dan?
>>
>>
>> Sent via the Samsung Galaxy S® 6 edge, an AT&T 4G LTE smartphone
>>
>>
>>  Original message 
>> From: Stan Feinstein > >
>> Date: 6/4/16 9:52 AM (GMT-05:00)
>> To: arslist@ARSLIST.ORG 
>> Subject: Re: ARSlist Future
>>
>> What does everyone think?  It sounds like many would like to keep it the
>> way is.
>>
>> Dan, what is your email address?
>>
>> -Original Message-
>> From: Action Request System discussion list(ARSList) [
>> mailto:arslist@ARSLIST.ORG ] On Behalf Of arslist
>> Sent: Friday, June 03, 2016 6:39 PM
>> To: arslist@ARSLIST.ORG 
>> Subject: Re: ARSlist Future
>>
>> Hi Stan,
>>
>> Hasn't been that low since 1997. Still read by over 4000 as far as I can
>> tell, how many more I don't know.
>>
>> IF everyone joins the ARSlist on BMC Communities we carry on and they
>> will still see what they see now.
>>
>> If you really think it should stay the way it is now, contact me off line
>> to be the sponsor, all it takes is cash.
>>
>> That being said, I am still of the opinion that the community would be
>> served better being in communities.
>>
>> Dan
>>
>> -Original Message-
>> From: Action Request System discussion list(ARSList) [
>> mailto:arslist@ARSLIST.ORG ] On Behalf Of Stan
>> Feinstein
>> Sent: June 3, 2016 5:15 PM
>> To: arslist@ARSLIST.ORG 
>> Subject: Re: ARSlist Future
>>
>> Hi Dan,
>>
>> Is it still the case that over 2,000 people see the interchanges on the
>> ARSList?  While the number of interactions might be done, am I correct in
>> saying that these people will no longer have any idea of the issues facing
>> engineers?
>>
>> Thanks.
>>
>> Stan
>>
>>
>> -Original Message-
>> From: Action Request System discussion list(ARSList) [
>> mailto:arslist@ARSLIST.ORG ] On Behalf Of arslist
>> Sent: Friday, June 03, 2016 1:04 PM
>> To: arslist@ARSLIST.ORG 
>> Subject: Re: ARSlist Future
>>
>> Well, not convinced we will have digest available at the time of the
>> move, but I don't want to change when we move over.
>> If communities can't provide it I am working on a work around (sound
>> familiar?) Basically we can send the emails to somewhere else where the day
>> gets bundled and people go there for the digest.
>>
>> Given the current volume, only having a digest doesn't seem to have the
>> same priority as when we had 130 posts a day.
>>
>> Dan
>>
>>
>> -Original Message-
>> From: Action Request System discussion list(ARSList) [
>> mailto:arslist@ARSLIST.ORG ] On Behalf Of Misi
>> Mladoniczky
>> Sent: June 2, 2016 10:09 AM
>> To: arslist@ARSLIST.ORG 
>> Subject: Re: ARSlist Future
>>
>> Hi Frederick,
>>
>> If you are not interested in other things on communities, it is very easy
>> to set it up in a similar way as it works now.
>>
>> You get an email for each post, and you can reply to the post using email.
>>
>> To get the complete thread you click on a link in the email to read it.
>>
>> Or the thread view, in my email reader, also works fine on the
>> communities emails.
>>
>> It is easy to create a mail-sorting-filter on the subject of the email to
>> get all future ARSList emails into a separate folder, just as I get my
>> current ARSList emails sorted 

Keeping the ARSList going as it is.

[Stan Feinstein]

Everyone, 

 

I have the details on the cost of keeping the ARSList going the way it is.
If anyone is interested in contributing, please contact me off the list.  I
need at least 10 companies to contribute.  Project Remedies will be one of
the companies if others are interested.

 

Thanks.

 

Stan

w. 310-230-1722

c. 310-428-5748.

 


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UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
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Re: Analytics Upgrade

[Thad Esser]

Kathy,

I was of the understanding that reporting had changed completely for 9.1.
Instead of Analytics, they have "Smart Reporting":
https://docs.bmc.com/docs/display/public/itsm91/Getting+started+with+BMC+Remedy+Smart+Reporting

We're not that deep into our 9.1 project yet, so I can't speak with 100%
confidence about this, but hopefully it helps guide you in some way.

Thad

On Fri, Jun 3, 2016 at 12:23 PM, Kathy Morris 
wrote:

> **
>
> Hi,
>
>
>
> We are upgrading AR System/ITSM to 9.1. I am looking for the installer for
> the most recent version of Analytics.
>
> I found:
>
> https://docs.bmc.com/docs/display/public/BABSM8100/Home
>
>
>
> A team member is telling me that BSM Analytics 8.1 is not correct. He says
> there is another version of BMC Analytics that is not for BSM that we
> should be using.
>
> Are there two products of Analytics BSM vs. non-BSM? How do we know which
> one to use?
>
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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