Re: ADMIN: Re: Looking for BMC TrueSight Middleware Management - Chicago IL

[jerry @cynetsystems.com]

Thanks Jason,

Please let us know if any of your friend is looking for this kind of a job
opportunity.

Thanks in Advance.


On Fri, Jan 20, 2017 at 2:24 PM, Jason Miller 
wrote:

> **
> Hi John (and other people that might want to post job openings),
>
> I just wanted to send a quick note. Job postings are welcome however I
> would like to mention the ARSlist is primarily made up of people that work
> with the BMC Remedy line of products. While "BMC" is in the product name,
> and we do have people on the List that work with multiple BMC product
> families, the ARSlist typically is not the best forum to post job openings
> for BMC products such as Bladelogic, TrueSight, Control-M, etc.
>
> Also if you would be so kind, we have a convention of prefixing "JOB:" to
> the beginning of the subject. This allows the people looking for a job to
> hone in on those posts and the people not looking for a job to overlook
> those them.
>
> Thanks!
> Jason
> ARlist Master of Ceremonies
>
> On Fri, Jan 20, 2017 at 9:21 AM, je...@cynetsystems.com <
> je...@cynetsystems.com> wrote:
>
>> ** Hello Hi,
>>
>> Hope you are doing well!
>>
>> We have an opportunity for *BMC TrueSight Middleware Management *with
>> one of our clients in *Chicago IL* area.
>>
>> Please see the job details below and let me know if you would be
>> interested in this role.
>>
>> If interested, please send me a copy of your resume, your contact
>> details, your availability and a good time to connect with you.
>>
>> *Job Details:*
>>
>> *JOB TITLE: **BMC TrueSight Middleware Management *
>>
>> *JOB LOCATION: **Chicago IL*
>>
>> *TERMS: Contract to Hire - Direct Hire*
>>
>>
>> *Job Description:*
>>
>> BMC MTM
>>
>>- In depth Understanding of the function of BMC Middleware Management
>>- Transaction Monitoring
>>- In depth knowledge of the high-level product architecture
>>- Understand message field types, field repeating, field indices
>>- Configure SLA metrics and Payload metrics
>>- Capture and display history data
>>- Develop transaction pathways for middleware applications
>>- Develop message formats
>>- Configure event monitoring for transactions
>>- Create dashboard views displaying transaction metrics
>>- Hands on experience installation and configuration preferred
>>- Ability to create and use the business transaction monitoring BTM
>>API
>>- Develop and deploy Transaction Pathways
>>- Install and configure the BTM Exit for MQ
>>- Troubleshooting the product as a tools administrator.
>>
>>
>> --
>>
>>
>> *Thanks,*
>>
>>
>> *JOHN ERRY CYNET SYSTEMS Inc*
>> *je...@cynetsystems.com **Ph:**5716455930
>> <(571)%20645-5930>  | **Fx:866.838.0907 <(866)%20838-0907>  | *
>> *WWW.CYNETSYSTEMS.COM*
>>
>> *IT & ENGINEERING CONSULTING*
>>
>> *How did I do? For feedback please email myfeedb...@cynetsystems.com
>>  or call (855) 792-0900 <(855)%20792-0900>*
>>
>>
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_




-- 


*Thanks,*


*JOHN ERRY CYNET SYSTEMS Inc*
*je...@cynetsystems.com **Ph:**5716455930  |
**Fx:866.838.0907
| **WWW.CYNETSYSTEMS.COM*

*IT & ENGINEERING CONSULTING*

*How did I do? For feedback please email myfeedb...@cynetsystems.com
 or call (855) 792-0900*

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ADMIN: Re: Looking for BMC TrueSight Middleware Management - Chicago IL

[Jason Miller]

Hi John (and other people that might want to post job openings),

I just wanted to send a quick note. Job postings are welcome however I
would like to mention the ARSlist is primarily made up of people that work
with the BMC Remedy line of products. While "BMC" is in the product name,
and we do have people on the List that work with multiple BMC product
families, the ARSlist typically is not the best forum to post job openings
for BMC products such as Bladelogic, TrueSight, Control-M, etc.

Also if you would be so kind, we have a convention of prefixing "JOB:" to
the beginning of the subject. This allows the people looking for a job to
hone in on those posts and the people not looking for a job to overlook
those them.

Thanks!
Jason
ARlist Master of Ceremonies

On Fri, Jan 20, 2017 at 9:21 AM, je...@cynetsystems.com <
je...@cynetsystems.com> wrote:

> ** Hello Hi,
>
> Hope you are doing well!
>
> We have an opportunity for *BMC TrueSight Middleware Management *with one
> of our clients in *Chicago IL* area.
>
> Please see the job details below and let me know if you would be
> interested in this role.
>
> If interested, please send me a copy of your resume, your contact details,
> your availability and a good time to connect with you.
>
> *Job Details:*
>
> *JOB TITLE: **BMC TrueSight Middleware Management *
>
> *JOB LOCATION: **Chicago IL*
>
> *TERMS: Contract to Hire - Direct Hire*
>
>
> *Job Description:*
>
> BMC MTM
>
>- In depth Understanding of the function of BMC Middleware Management
>- Transaction Monitoring
>- In depth knowledge of the high-level product architecture
>- Understand message field types, field repeating, field indices
>- Configure SLA metrics and Payload metrics
>- Capture and display history data
>- Develop transaction pathways for middleware applications
>- Develop message formats
>- Configure event monitoring for transactions
>- Create dashboard views displaying transaction metrics
>- Hands on experience installation and configuration preferred
>- Ability to create and use the business transaction monitoring BTM API
>- Develop and deploy Transaction Pathways
>- Install and configure the BTM Exit for MQ
>- Troubleshooting the product as a tools administrator.
>
>
> --
>
>
> *Thanks,*
>
>
> *JOHN ERRY CYNET SYSTEMS Inc*
> *je...@cynetsystems.com **Ph:**5716455930
> <(571)%20645-5930>  | **Fx:866.838.0907 <(866)%20838-0907>  | *
> *WWW.CYNETSYSTEMS.COM*
>
> *IT & ENGINEERING CONSULTING*
>
> *How did I do? For feedback please email myfeedb...@cynetsystems.com
>  or call (855) 792-0900 <(855)%20792-0900>*
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: SERVER keyword in Filters

[Murnane, Phil]

Hi Fred,

We've run into this issue in the past, and always got around it by appending a 
period to $SERVER$ and then taking the LEFT() # of characters up to the first 
period.  If you need the alias, just use what's returned.  If you need the 
FQDN, then append the domain to what's returned.

HTH
--Phil

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Friday, January 20, 2017 11:49 AM
To: arslist@ARSLIST.ORG
Subject: SERVER keyword in Filters

We are in the process of moving our servers to new hardware.   

Old OS is   Red Hat Enterprise Linux Server release 5.11(Linux 
2.6.18-400.1.1.el5)   
New OS is  Red Hat Enterprise Linux Server release 7.2  (Linux 
3.10.0-327.36.1.el7.x86_64)   

We have the same version of ARS (8.1.02 201408260235) on each server (Once we 
are on the new hardware we can upgrade).  Both servers are pointing to the same 
database.   

On the old hardware the $SERVER$ keyword in filters is reporting the short name 
(i.e. devars01).
On the new hardware it is reporting the FQDN (i.e. devars01.myxyz.com).   

The environment variables and ar.conf are all the same between the servers.   
Does anyone know what setting I can change to make it report back with the 
short name?   

Fred 

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Re: [Non-DoD Source] Re: Automated Ticket

[Randeep Atwal]

Hi Mark

Since you said it was originally Incidents, and then you changed it to work
orders.  If you are ok with using the Change Module, here are links to OOTB
functionality that allow you to create schedules against CI's that will
create Change Requests on a recurring schedule.  If you use this, there
would be no customization.

After all, an Incident is something that cannot be predicted, so I am
guessing that this 'scheduled' ticket you talk about relates to a proactive
kind of activity, like a change.  It uses Change Templates, so you can have
multiple tasks linked to the Change when it gets created if needed.

Here are links to docs explaining this functionality.

https://docs.bmc.com/docs/display/public/asset91/Working+with+maintenance+schedules+and+audit+schedules

https://docs.bmc.com/docs/display/public/asset81/Working+with+maintenance+schedules+and+audit+schedules

On Fri, Jan 20, 2017 at 8:07 AM, Hennigan, Sandra H CTR DSS DSS HQ (US) <
sandra.h.hennigan@mail.mil> wrote:

> All,
>
> This is a fairly simple function using an Escalation to push data to
> either the HPD:Interface_Create or the WOI:Interface_Create. Logging will
> help you figure out the field mapping.  I use a Staging form to collect the
> data as we generate about 30 reoccurring Work Orders and a Staging form
> record is added for each one that includes when the Work order should be
> created - daily, weekly or monthly..
>
> Sandra
>
>
>
> -Original Message-
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Jamie
> Sent: Tuesday, January 17, 2017 10:34 AM
> To: arslist@ARSLIST.ORG
> Subject: [Non-DoD Source] Re: Automated Ticket
>
> All active links contained in this email were disabled.  Please verify the
> identity of the sender, and confirm the authenticity of all links contained
> within the message prior to copying and pasting the address to a Web
> browser.
>
>
>
>
> 
>
> We have similar functionality that you are describing that we use to
> create Compliance Tickets on a daily, weekly, monthly, semi-annually, and
> annually basis.  We had this same functionality within 6.3 back in 2008
> when we were moving to 7.5 and were looking to stay out of the box.  We
> ended up putting this functionality within our Kinetic Data Request and
> Task modules since we were using it for our service requests and have had
> it there since.  We use their task scheduled and a data table to determine
> which tickets (with template) needs to be created based on their policy and
> then use the Kinetic Task Engine to create the service request work order
> and assign it to the proper group based on the template.  We then have some
> more process builder logic that gathers a "close down" type of approval
> when the ticket is closed to ensure the proper evidence was added to the
> ticket by the technician.
>
> I'm not that knowledgeable enough to do this within SRM with it being
> pretty limited without customizing and creating a bunch of AIF forms and
> workflow possibly.  I just wanted to share with you a similar functionality
> and how we accomplished it.
>
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at Caution-www.arslist.org "Where
> the Answers Are, and have been for 20 years"
>
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>

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Looking for BMC TrueSight Middleware Management - Chicago IL

[je...@cynetsystems.com]

Hello Hi,

Hope you are doing well!

We have an opportunity for *BMC TrueSight Middleware Management *with one
of our clients in *Chicago IL* area.

Please see the job details below and let me know if you would be interested
in this role.

If interested, please send me a copy of your resume, your contact details,
your availability and a good time to connect with you.

*Job Details:*

*JOB TITLE: **BMC TrueSight Middleware Management *

*JOB LOCATION: **Chicago IL*

*TERMS: Contract to Hire - Direct Hire*


*Job Description:*

BMC MTM

   - In depth Understanding of the function of BMC Middleware Management -
   Transaction Monitoring
   - In depth knowledge of the high-level product architecture
   - Understand message field types, field repeating, field indices
   - Configure SLA metrics and Payload metrics
   - Capture and display history data
   - Develop transaction pathways for middleware applications
   - Develop message formats
   - Configure event monitoring for transactions
   - Create dashboard views displaying transaction metrics
   - Hands on experience installation and configuration preferred
   - Ability to create and use the business transaction monitoring BTM API
   - Develop and deploy Transaction Pathways
   - Install and configure the BTM Exit for MQ
   - Troubleshooting the product as a tools administrator.


-- 


*Thanks,*


*JOHN ERRY CYNET SYSTEMS Inc*
*je...@cynetsystems.com **Ph:**5716455930  |
**Fx:866.838.0907
| **WWW.CYNETSYSTEMS.COM*

*IT & ENGINEERING CONSULTING*

*How did I do? For feedback please email myfeedb...@cynetsystems.com
 or call (855) 792-0900*

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

SERVER keyword in Filters

[Grooms, Frederick W]

We are in the process of moving our servers to new hardware.   

Old OS is   Red Hat Enterprise Linux Server release 5.11(Linux 
2.6.18-400.1.1.el5)   
New OS is  Red Hat Enterprise Linux Server release 7.2  (Linux 
3.10.0-327.36.1.el7.x86_64)   

We have the same version of ARS (8.1.02 201408260235) on each server (Once we 
are on the new hardware we can upgrade).  Both servers are pointing to the same 
database.   

On the old hardware the $SERVER$ keyword in filters is reporting the short name 
(i.e. devars01).
On the new hardware it is reporting the FQDN (i.e. devars01.myxyz.com).   

The environment variables and ar.conf are all the same between the servers.   
Does anyone know what setting I can change to make it report back with the 
short name?   

Fred 

___
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Re: Actions in SRD did not work/trigger properly

[onkar shinde]

Nilesh,

I would suggest
If this is for ar version 8.1, i would suggest to log a bmc ticket.
I had experienced this in the past, and had received hot fix for such kind
of behavior.
Yours is more complex, for me it was just generating dynamic menu on the
basis of requester.




On 20-Jan-2017 3:30 pm, "Nilesh Uddhavrao Janjire" 
wrote:

Hello Team,

Greetings!

I am facing intermittent issue while submitting SR. Some of the actions
configured under 'Action' tab of question answer mapping of SRD are not
executing properly.
The action defined are not in sequential manner. Other SRs also have action
and those are executing properly. Difference is this SRD has 12 actions
defined.

But it is intermittent case. Sometime all actions will get triggered while
some time doesn't for same user. There is no such pattern of issue
occurrence.

I will like to know from you guys. Is there any defect related to such
cases? But its get executed successfully sometime .

Guys guide me t proceed further.

Thanks,
Nilesh Janjire


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Re: [Non-DoD Source] Re: Automated Ticket

[Hennigan, Sandra H CTR DSS DSS HQ (US)]

All,

This is a fairly simple function using an Escalation to push data to either the 
HPD:Interface_Create or the WOI:Interface_Create. Logging will help you figure 
out the field mapping.  I use a Staging form to collect the data as we generate 
about 30 reoccurring Work Orders and a Staging form record is added for each 
one that includes when the Work order should be created - daily, weekly or 
monthly..

Sandra



-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jamie
Sent: Tuesday, January 17, 2017 10:34 AM
To: arslist@ARSLIST.ORG
Subject: [Non-DoD Source] Re: Automated Ticket

All active links contained in this email were disabled.  Please verify the 
identity of the sender, and confirm the authenticity of all links contained 
within the message prior to copying and pasting the address to a Web browser.  






We have similar functionality that you are describing that we use to create 
Compliance Tickets on a daily, weekly, monthly, semi-annually, and annually 
basis.  We had this same functionality within 6.3 back in 2008 when we were 
moving to 7.5 and were looking to stay out of the box.  We ended up putting 
this functionality within our Kinetic Data Request and Task modules since we 
were using it for our service requests and have had it there since.  We use 
their task scheduled and a data table to determine which tickets (with 
template) needs to be created based on their policy and then use the Kinetic 
Task Engine to create the service request work order and assign it to the 
proper group based on the template.  We then have some more process builder 
logic that gathers a "close down" type of approval when the ticket is closed to 
ensure the proper evidence was added to the ticket by the technician.  

I'm not that knowledgeable enough to do this within SRM with it being pretty 
limited without customizing and creating a bunch of AIF forms and workflow 
possibly.  I just wanted to share with you a similar functionality and how we 
accomplished it.

___
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Answers Are, and have been for 20 years"

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"Where the Answers Are, and have been for 20 years"

Actions in SRD did not work/trigger properly

[Nilesh Uddhavrao Janjire]

Hello Team,
 
Greetings!
 
I am facing intermittent issue while submitting SR. Some of the actions 
configured under 'Action' tab of question answer mapping of SRD are not 
executing properly.
The action defined are not in sequential manner. Other SRs also have action and 
those are executing properly. Difference is this SRD has 12 actions defined.
 
But it is intermittent case. Sometime all actions will get triggered while some 
time doesn't for same user. There is no such pattern of issue occurrence.
 
I will like to know from you guys. Is there any defect related to such cases? 
But its get executed successfully sometime .
 
Guys guide me t proceed further.
 
Thanks,
Nilesh Janjire

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