SClick on More Filters all the way to the right of the Search String.  When
we had this issue we had fields saved in here which was causing the issue.
This needs to be fixed on each person's profile, if this is your issue.

On Wed, Feb 21, 2018 at 1:50 AM, Abhishek2019 <abhi.masc...@gmail.com>
wrote:

> Hi Experts, We are getting count mismatch on the Incident Management
> Console for the Number of Incidents under "Assigned To All My Groups":-
> Role - Assignee - Count is 100 Owner - Count is 150 All - Count 100 So i
> believe ALL count should be atleast equal to 150.......?? We are in ITSM
> 8.1.02 Also no application preference settings applied. Early response will
> be highly appreciated. Cheers, AA.
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