Re: Copying virtualized ITSM server to another VMWare instance - Is it possible? Have you done it?
Is the DB installed on this VM as well? The biggest gotcha I've come across is make sure the MAC address gets changed on the 2nd VM. When you boot the VM make sure you choose "I copied it". This should change the MAC address but check to make sure. On Tue, Jul 27, 2010 at 7:27 AM, Terry Bootsma wrote: > ** > > Environment: > > Windows Server 2003 – SP2 virtualized under VMWare ESX 3.5 > > > > Core system: > > ARSystem 7.5 patch 5 > > Assignment Engine (7.5) > > Approval Engine (7.5) > > Flashboards (7.5) > > Email Engine (7.5) > > > > Applications: > > Incident Management (7.6 Patch 001) > > Change Management (7.6 Patch 001) > > Release Management (7.6 Patch 001) > > Problem Management (7.6 Patch 001) > > Asset Management (7.6 patch 001) > > BMC Atrium CMBD 7.6 Patch 001 > > BMC Atrium Impact Simulator 7.6 Patch 001 > > BMC AIE 7.6 Patch 001 > > Service Request Management (V 1.5) > > > > Question; > > > > We have installed a functional development environment under VMWare with > the above software installed. I was wondering if anyone has ever, > successfully, copied the VMWare image to another machine, change the > hostname, change the configuration files (etc. ar.cfg, etc), re-licensing > the server, in order to bring up another server instance of this environment > (eg. For a test environment) (recognizing that the database would have to be > copied, restored, name changed, etc). > > > > It sounds like it would save a LOT OF TIME installing all of these programs > over-and-over, but am wondering if anyone has done this successfully. If > they have, any caveats to look out for ? > > > > Thanks list! > > > > Terry > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: Installing ITSM 7.5 on a Laptop with 4GB of RAM
I was able to get install it on a 4 GB machine. On Mon, Mar 16, 2009 at 8:09 AM, Bilinski, John wrote: > All, > > I am a little disturbed at a prompt I saw when I ran the ITSM 7.5 > installer on a laptop with a total 4GB of RAM running Windows Server > 2003 on MS Virtual PC with about 3GB of RAM dedicated to the virtual OS. > During the install the installer told me that a minimum of 6GB of RAM is > needed to successful install ITSM 7.5. The installer is still running, I > will be it frozen that the stage "Executing install stage for FND system > at 29%". Will my installation be successful? Is there anyone that has > installed ITSM 7.5 on a system with under 6GB of RAM? > > Thanks. > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
Re: Looking for Work
Thanks Gary On Tue, Dec 9, 2008 at 12:30 PM, Opela, Gary L CTR USAF AFMC 72 CS/SCBAH < [EMAIL PROTECTED]> wrote: > Alan, I'm sorry for the loss of your job. I was really hoping not to see > any of our remedy family become spontaneously unemployed. > I wish you the best of luck in your pursues. Thankfully, the remedy > market is alive and well if you don't mind moving around a bit. > > Gary Opela, Jr. > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Alan Abrams > Sent: Tuesday, December 09, 2008 11:06 AM > To: arslist@ARSLIST.ORG > Subject: Looking for Work > > ** > Hi Listers > > I was one of the lucky layoff lottery winners at BMC and am looking for > some work. > > I've got 8+ years experience working with Remedy products. I have my > RAC and am ITIL v3 foundation certified. > > Contact me offlist if you'd like my resume. > > Thanks > > Alan Abrams > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Looking for Work
Hi Listers I was one of the lucky layoff lottery winners at BMC and am looking for some work. I've got 8+ years experience working with Remedy products. I have my RAC and am ITIL v3 foundation certified. Contact me offlist if you'd like my resume. Thanks Alan Abrams ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: HELP!!! Emails BACKING UP!
This is currently a known bug. I've been working with Remedy for quite some time to try to get this resolved. The latest from them to solve this is to recreate your mailbox profile without using the Exchange Cache Mode and also to make sure you're using sp2 of Outlook on your server I've not tried the SP2 option yet but the Exchange Cache Mode fixed worked for about a month before it broke again. On 6/26/07, patrick zandi <[EMAIL PROTECTED]> wrote: ** whoops, you have to in the admintool reveal the send message menu and then do a modify all, and change it to yes save. Then as it is saving start the server back up.. something about the modify action on the ticket, and the sever starting up.. sorry.. hope this helps. On 6/26/07, patrick zandi <[EMAIL PROTECTED]> wrote: > > I might not be telling you anything special.. but approx twice a week > ... sometimes 3 times a week my email server just stops working properly.. > Solution is the following. > login to server.. stop email. > Login to remedy - modify all emails from error to send. > Login to server .. start email server.. > > Why ? Who know's ... been doing this for months. ARS 7.00 P2 > > > On 6/26/07, Jase Brandon <[EMAIL PROTECTED] > wrote: > > > > ** Hello All, > > Easy Question, AR Server 7.0.01 > > Help Desk 6.0 > > > > I have 15K emails backed up on the server that are unsent, I > > stopped/started the BMC Remedy Email Engine thinking this would free up the > > unsent emails. This used to work fine with 6.0 . > > Any suggestions? I have a ton of emails backing up and can't get them > > to shake loose! > > > > Thanks in Advance to All, > > > > > > *Jase Brandon * > > > > *Remedy Administration/Development * > > > > *Customer Support Systems Group* > > > > *Desk - (615) - 320-4494* > > > > *Cell - (334) - 318-5426* > > > > [EMAIL PROTECTED] * > > > > DaVita Inc. > > __20060125___This posting was submitted with HTML > > in it___ > > > > > -- > Patrick Zandi -- Patrick Zandi __20060125___This posting was submitted with HTML in it___ -- Alan Abrams ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
License Monitor
Anyone have any recommendations for a license monitor? I know there used to be an rrr License Monitor application but can't seem to find it. Thanks -- Alan Abrams ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: JDK Not Installed
I've had the same problem. I don't think the update 11 version is "compatible" with mid tier. I've installed using update 8 and had no problems. On 3/8/07, L. J. Head <[EMAIL PROTECTED]> wrote: ** Ok...here is a slam dunk for someone...I'm reinstalling Midtier 6.3 P20 on a dev box (Win2k3) and I'm getting this message... --- Remedy Mid Tier Setup --- A compatible JDK was not found on this system which is required for this product to work properly. See the installation documentation for details on installing JDK. --- I have 1.5.0_11 installed...but I'm sure it's just a pathing issuewhich dll needs to be in the path for this to work again? __20060125___This posting was submitted with HTML in it___ -- Alan Abrams ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
64bit OS Install Issue
** Has anyone had any issues installing CMDB or any other ITSM application onto a Windows Server 2003 R2 64-bit OS?-- Alan AbramsRemedy ConsultantXinify Technologies __20060125___This posting was submitted with HTML in it___
Re: CUP:INIT_CheckPreference (Login Related)
** Do you have any workflow firing on the CUP:INIT form? If the login process is hanging on the INIT form check to see what the workflow is trying to do. On 5/4/06, Carl Reenus <[EMAIL PROTECTED]> wrote: Good day list,Our users have recently been plagued w/ a login issue. When they attemptto login to the User tool, it hangs. On the top left corner, it appears that it is hanging on the "CUP:INIT_CheckPreference" form... Our workflowlogging does not show us anything. After about 2 minutes of hanging, iteventually lets them in. Logging shows no activity as it's hanging. We are on User 6.3 patch 15, ARS 6.3 patch 14, in a Windows environment.Our only solution thus far is to uninstall the client and reinstall.This began happening several Mondays ago... Approx. 1/4 of our users (I am guessing all of those that attempted to login that day) notified us thatmorning. My initial assumption was that something was changed oneveryone's PC inside our domain. Although nobody has admitted to it! ;-) It seems like everyday there is another case opened up due to this issue.Has anyone experienced this, or does anyone have any idea what could becausing this?Thanks in advance.Carl___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___
