Re: Announcements: Doug Mueller has left BMC, ARSlist will be shutting down on US Thanksgiving, Nov. 28th

2019-10-03 Thread Ali Abdelaziz Musa via ARSList

Hi Doug:

 

I would like to take this opportunity to thanks Doug for theknowledge that I 
have gained during the 22-years of my experience(ARS3-ARS9.1.04), you ow me a 
lot of guidance in my career, you help me travel andwork in US, Canada and 
Saudi Arabia.

I will take one of the sentences stated by one of our group and repeat it 
“Youare an inspiration to a vast and diverse group of individuals”. 

I hope this light you emitted on us will keep you happy allyour live, we wish 
you better retirement. I will borrow this Isamic wishes “Daua:Good bless you 
and reply to you all the benefits we have gained through yourinspiration and 
knowledge of your product and bless all your family and kids”

 

Thanks & Regards
__

Ali Abdelaziz Musa - ELRAZI CORP




BMC-REMEDY/ORACLE/UNIX  Developer/Technical Lead

10 Sanromanoway Apt 1912, Toronto,  M3N2Y2, Canada

Tel: 1-647-325-9301, 1-613-725-7001, 1-905-626-5218, 1-613-899-9301

___









 

On Wednesday, October 2, 2019, 05:45:57 PM EDT, arsl...@danielbloom.ca 
 wrote:  
 
 
Doug Mueller’s last day at BMC was Monday, September 30th. As we all know, Doug 
was the creator of the ARSystem as a founding member of Remedy Corporation.

  

He has always retained the philosophy of supporting the user community, even 
before he accepted my invitation to join this list in 1993.

  

After consultation with Jason and Misi, the current custodians of this ARSlist, 
it was decided that I should post to this external list that Doug has left, in 
the hopes that all current and former members of our community can express 
their best wishes here where it can be done outside of a Corporation based 
community and where Doug can of course also read them.

  

In Doug’s honor, it was also decided that we would shut down the ARSlist 
permanently on US Thanksgiving, giving folks until then to post their comments, 
and to signify the thanks we give to Doug for all he has done.

  

My understanding is that the archives will continue to be available, and of 
course can be saved for posterity.

  

For my part, it was sad news that someone who has contributed so much, holds so 
many forward thinking innovative patents singularly and jointly with others, 
would be departing. 

  

I was supposed to post this yesterday and it took me until today to accept that 
he really had left. I won’t be disappointed if I am proven wrong …….

  

Dan

Daniel Bloom

Founder of the ARSlist in November 1993

Active in the Remedy ARSystem world since 1.0

  

  
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Re: BMC Remedy Developer - 6 months - US based

2018-06-07 Thread Ali Abdelaziz Musa via ARSList
 Hi: Thank you for chosen me, It will be my pleasure to workingthrough/with  
your  company and to satisfy  your client requirement. I believe I have 
thecaliber and experience that make me competent for the job and able to 
performall the tasks listed. However, I  am a Canadiancitizen, for job 
authorization in US, I required TN-Visa, I made TN-Visa  before and have 
US-SSN. The TN-Visa isprovided after  obtaining an offer fromyour company or 
client company through W2 which will enable me to stamp theTN-Visa  at the 
boarder or the airport.Following is the information: Name:     Ali Abdelaziz 
MusaAddress: 912- 10 San Romanoway, North York, ON M3N2Y2 Canada  US-SSN Last 
4-digit: 5214BOD (MM/DD): 11/11 Attached is my resumeThanks & Regards
__
Ali Abdelaziz Musa ,TorontoBMC-REMEDY/ORACLE/UNIX  TechnicalLeadTel: 
1-613-725-7001, 1-905-626-5218, 1-613-899-9301
 



  From: Kamiya Mehta 
 To: "arslist@ARSLIST.ORG"  
 Sent: Thursday, June 7, 2018 10:04 AM
 Subject: BMC Remedy Developer - 6 months - US based
   
 Hi all,    I have 
an urgent requirement for a BMC Remedy Developer to start asap. The requirement 
is for 6 months and the work is mainly working remotely but will require to 
travel to North Carolina from time to time. Hence a resource must be based in 
US.     Pease find below more information on the requirement.    Job 
Requirements: Experience with BMC Remedy AR System and ITSM Suite of 
Applications 8.1 & 9.0 Experience using BMC Remedy Developer Studio, Atrium 
Integrator, DMT, Data Wizard tools, MyIT and Smart IT.   Perform Remedy 
administration and support for Remedy users Configure and administer the Remedy 
Service Request to automate the intake of requests. Service Request Designer 
(SRD’s) Experience in configuring: People Templates & Profiles Support Groups 
and Templates Permission groups and functional roles Categorizations Assignment 
Engine Email Engine Task Templates
  Experience upgrading the Remedy environment is helpful. Custom Development 
experience with AR System. Java plugin integration Web Services Integration 
  Configuration of Smart Reporting report environment. Development of 
Customized Smart Reports and dashboards. Able to multi-task while paying 
attention to the details. Strong oral and written communication skills.   
Ability to interact with clients, internal development staff, business analysts 
etc.    Please get in touch with me if you are available asap.    Thanks, 
Kamiya    
| Kamiya Mehta
Resource Manager

M: +44 7812 041 293 
T: +44 2088 144 888 
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Re: Please Unsubscribe me

2018-05-05 Thread Ali Abdelaziz Musa via ARSList
Hi:You can do it yourself I am not the owner






Thanks & Regards

AliAbdelaziz Musa 













 

On ‎Saturday‎, ‎May‎ ‎5‎, ‎2018‎ ‎09‎:‎39‎:‎21‎ ‎AM, Lida Greyling 
 wrote:  
 
 



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Re: [EXTERNAL] Re: Trouble getting rrrchive to run

2018-05-02 Thread Ali Abdelaziz Musa via ARSList
Hi Dave:What about using this utility I designed purposely when we get troubles 
with archive
ArLiteUser[2.0] Multi-threading BMC-REMEDY API | BMC Communities

| 
| 
|  | 
ArLiteUser[2.0] Multi-threading BMC-REMEDY API | BMC Communities

ArLiteUser[2.0] Multi-threading BMC-REMEDY API Overview The ArLiteUser utility 
consist of 2-modules, data-migr...
 |

 |

 |










Thanks & Regards

AliAbdelaziz Musa 
BMC-REMEDYTechnical Lead

BMC-REMEDYPartener - Saudi TELECOMProject













 

On ‎Thursday‎, ‎May‎ ‎3‎, ‎2018‎ ‎12‎:‎18‎:‎44‎ ‎AM, Dave Shellman 
 wrote:  
 
 If there is a firewall the telnet port is likely open.  It would be unusual a 
firewall to have all ports open to a server.
Dave
On Wed, May 2, 2018 at 4:35 PM Thomas Miskiewicz  wrote:

Yes, it is.
On 2. May 2018, at 21:46, Dave Shellman  wrote:


The port for the ARSystem should be a completely different port than the Telnet 
port.
Dave
On Wed, May 2, 2018 at 3:41 PM Thomas Miskiewicz  wrote:

telnet hostname port works just fine. I’ll try the IP address.
On 2. May 2018, at 20:56, Fawver, Dustin  wrote:



Usually when I get that error message, it’s because of one of two things.

 

1) I don’t have an appropriate firewall exemption on the ARS server for the 
machine that’s running RRRCHIVE.

2) For whatever reason, I have to specify the IP address of the source 
and/or target server instead of the hostname.

 

I hope this helps.

 



Dustin Fawver

Sr. Help Desk Technician

Information Technology Services

 

P: 423-439-4648

itsh...@etsu.edu







 

From: ARSList [mailto:arslist-boun...@arslist.org]On Behalf Of Thomas Miskiewicz
Sent: Wednesday, May 02, 2018 9:42 AM
To: ARSList 
Subject: [EXTERNAL] Re: Trouble getting rrrchive to run

 

Thank you, Misi!

 

Is there an advanced logging that would help where the problem is?

 

 

Thomas


On 2. May 2018, at 15:36, Misi Mladoniczky  wrote:


Hi,

No, different server versions work just fine.

Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)

Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13)
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs
Find these products, and many free tools and utilities, at http://rrr.se




May 2, 2018 2:55 PM, "Thomas Miskiewicz"  wrote:


The thing is we have 7.6.4 on one side and 9.1.4 on the other side. Problem?







On May 2, 2018, at 2:48 PM, Kevin M Candelaria  wrote:

It's definitely compatible with 9.x

I just did a 9.1.00 to 9.1.04 transfer and my config looks like this. Worked 
perfectly fine.

source_server =
source_tcp = 2020
source_user = 
source_password = 
target_server = 
target_tcp = 2020
target_user = 
target_password = 
target_disabledeletefltr = YES 
target_disablemergefltr = YES
target_disableaudit = YES
target_clearallrecords = YES
multipleforms = HPD:Template, \
HPD:Template Associations, \
HPD:TemplateCustMapping, \
HPD:TemplateSPGAssoc, \
splitsearch = YES
transfertype = SYNCIFNEWER
logfile = AUTO
progressbar = YES

From: ARSList  on behalf of Thomas Miskiewicz 

Sent: Wednesday, May 2, 2018 6:16 AM
To: arslist@arslist.org
Subject: Trouble getting rrrchive to run

Hi Listers,

I'm trying to use rrrchive tool (https://rrr.se/cgi/index?pg=chive-doc) to 
migrate data from Remedy 7.6.4 to Remedy 9.1.

Here's my config file:

rrrchive.cfg

source_server = sourceservername

source_tcp = 1100

source_user = myusername

source_password = PROMPT

source_form = MyTestForm

target_server = targetservername

target_tcp = 1400

target_user = myusername

target_password = PROMPT

target_form = MyTestForm

splitsearch = YES

transfertype = SYNCTOTARGET

logfile = AUTO

loglevel = DEBUG

progressbar = YES

and here's my log:

rrrchive.log

1 rrrchive: 2018-05-02 11:51:50, type=APP, level=NOTICE, file=rrrchive.cpp, 
line=5076

2 Program Start: configfile=rrrchive.cfg

3 rrrchive: 2018-05-02 11:51:50, type=ARS, level=DEBUG, file=rrrchive.cpp, 
line=365

4 ARSetServerPort(server=sourceservername, tcp=1100, rpc=0)

5 rrrchive: 2018-05-02 11:51:50, type=ARS, level=DEBUG, file=rrrchive.cpp, 
line=365

6 ARSetServerPort(server=targetservername, tcp=1400, rpc=0)

7 rrrchive: 2018-05-02 11:52:06, type=ARS, level=ERROR, file=rrrchive.cpp, 
line=389

8 ARGetServerInfo(server=targetservername, AR_SERVER_INFO_DELAY_RECACHE_TIME)

9 API CALL SEVERITY: AR_RETURN_ERROR, failure, status contains details

10 ARStatusList: contains 1 messages

11 Number: ARERR 91

12 Message: Cannot open catalog; Message number = 91

13 Append: RPC: Unable to receive; Asynchronous event occurred

14

15 rrrchive: 2018-05-02 11:52:06, type=APP, level=NOTICE, file=rrrchive.cpp, 
line=5090

16 Program End: configfile=rrrchive.cfg, timetorun=0:00:16

Questions:

1. Does the error ARERR 91 mean, that rrrchive is not compatible with Remedy 
9.1? I found here, t