Re: Upgrade of CMDB 2.1 to BMC Atrium Core 7.5 failing with return code 1003

2010-09-21 Thread Amar Nair
It seems like the entry in the ar config file for D:\Program Files\AR System
Applications\ ETNMEM2AP17\BMC Service Level Management\bin is missing a
double quote at the end.

The entry in the ar config file seems to be like the following

Plugin-Path: "D:\Program Files\AR System Applications\ ETNMEM2AP17\BMC
Service Level Management\bin

This would need to be changed to the following
Plugin-Path: "D:\Program Files\AR System Applications\ ETNMEM2AP17\BMC
Service Level Management\bin"

Regards,
-Amar Nair

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Re: Atrium Core installation failed 7.6.03

2010-09-24 Thread Amar Nair
Hi Tristan,

This means that there was a previous attempt of Webservices Infrastructure
and Atrium Webservices install made, which had failed. The installer is
recommending you to remove the old webservices prior to running the 7.6.03
install. Best bet would be to work with BMC support to get this resolved.

Regards,
-Amar Nair

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