Chrome Extension For Debugging Remedy Web Application
Web Debugger – A Chrome Extension for Remedy Web Application This is a *Free Chrome extension - easy to install and use*, that I have been developing in past few days, and the current functionality is in the area of conveniently reading fields and their properties of current opened form View on browser tab and displaying it in the extension page. If you are interested in using the extension, read more on community page and on website. https://communities.bmc.com/docs/DOC-36154 Let me know if you have any question. -- Thanks and Regards, Sah Anandsagar arskit.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Multi Feature Studio for Remedy Professionals - ARSKit Studio
Hello All, I would like to introduce a desktop based multi feature application developed for Remedy Professionals. ARSKit Studio is a Rich Client Application, which can perform following operation and can save your time by a considerable factor:- - Browse through *Remedy Object List and Object Detail* with Advance Search, very quick and easy navigation. - Perform *quick and Bulk Compare *of Remedy Objects between servers and/or def files. - *Find the Usages *(advance 'Show Relationship') of Remedy Objects even in server where Relationship setting is turned off. - *Easy migration* with advance options and with the facility of taking backup of existing objects with single click before def import. - *Read def files *in a readable format without migrating it to any server. - *Allow Read Only Access *of Remedy Objects to developer on Production server. - *Capture *and perform *heavy Remedy log analysis *for Performance and functional Review. - *Run SQLs on Remedy Server *without knowing Database credentials. There are several more features than what I mentioned in this email. If you are interested, please visit the site. The download is free (no registration require), use of the basic features is free and now, you can also ask for 20 days free license to unlock all the features. Want to know HOW it can help you? Visit Site http://arskit.com/ | Watch Download Video http://arskit.com/getting-started-with-arskit-studio/ | See Screenshots http://arskit.com/screenshots/ | Features http://arskit.com/features/| Download http://arskit.com/download-studio/ | Ask for Trial http://arskit.com/try-and-buy-arskit-studio/ -- Thanks and Regards, Sah Anandsagar arskit.com supp...@arskit.com | sah.anandsa...@gmail.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Web Service
Also, just in case if you don't have access to remedy server machine to load the WSDL URL in filter or if you don't have DEV Studio in server machine, and the other machine do not have access to WSDL URL, you need to ask them to provide WSDL file (ask them to save as the WSDL page from web browser). You may also need to ask header information, like username/password if the connection is secure. Thanks Anandsagar arskit.com On Mon, Apr 13, 2015 at 10:22 PM, LJ LongWing lj.longw...@gmail.com wrote: ** They need to provide you their WSDL On Mon, Apr 13, 2015 at 10:28 AM, Koyb P. Liabt tekkyto...@aol.com wrote: ** Hi, I worked with web services years ago. I forgot one important piece what do I need to know from the other provider in order to consume their web service? _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ -- Thanks and Regards, Sah Anandsagar ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Advanced Remedy Log Analyzer - ARSKit.com
Hello Everyone, ARSKit.com introduces new feature Field Usages to identify the usages of field from remedy log. Watch 5 minutes of Video tutorial (download it nowhttp://arskit.com/download.php?filename=ARSKitRemedyLogAnalyzer_FieldUsages_Video.zip) on how difficult it is to identify field usages manually and how easy you can achieve same from ARSKit Remedy Log Analyzer. Click here to visit the product pagehttp://arskit.com/product/remedy-log-analyzer/ . Thanks and Regards, Sah Anandsagar arskit.com On Mon, May 5, 2014 at 9:32 AM, anandsagar sah sah.anandsa...@gmail.comwrote: Hello Remedy Folks, My name is Anandsagar Sah, and this is regarding new product that has been launched through ARSkit.com. *ARSKit.com http://arskit.com/* (renamed from remedyloganalyzer[dot]com) offer supporting products for BMC ARS Remedy based applications, useful for remedy developers/administrators/support agents. Remedy Log Analyzer is the first product and has been enhanced to provide various option to deal with remedy logs. Following are features of ARSKit Remedy log Analyzer :- •Capture Remedy Logs “easily” •Manipulate logs for better analysis (split, combine, extract) •Convert Remedy logs into different format for better workflow analysis oColourful representation oEasy understanding of flow with execution period oEagle view of execution oEasy navigation oEasy debugging •Generate Performance Report oAPI Walk through for functional performance analysis oAPI, Filter and SQL detail report oTable detail for overall usages of database table oUser/Client detail for overall system resources utilization oThread Statistics •Easy sharing of Remedy workflow/performance analysis result •Maintain history of analysis result into your online account If this seems interesting, please visit the site, check out demo reports and start uploading your remedy application logs. Please contact us for any suggestions or if you face any issue or would like to provide any feedback. Home Page: http://arskit.com Demo: http://arskit.com/demo/ Download presentation videohttp://arskit.com/download.php?filename=ARSKitRemedyLogAnalyzer_Video.zip -- Thanks and Regards, Sah Anandsagar arskit.com -- ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
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Re: Data Import Tool issue.
Hello, This is probably due to invalid csv file content. Open the csv file in notepad++ or any text editor, checkout for any junk/invalid characters. See that at the end of file content, there is't any blank lines. Thanks Regards arskit.com On Mon, May 5, 2014 at 9:02 PM, Suresh Loganathan ersures...@gmail.comwrote: ** Team, When I upload the csv file into data import tool getting below error message. can you please help to fix this issue. The specified file cannot be parsed .Reason: Content is not allowed in prologue. ARERR 5423. Regards, Suresh Loganathan. _ARSlist: Where the Answers Are and have been for 20 years_ -- Thanks and Regards, Sah Anandsagar ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: How to get a table in a form to be populated with data on form load
Hello Angus, I am not sure If I understand you problem correctly. Do you simply want to refresh the table ? Use Change Field Action in Active link to refresh the table OR Use PERFORM-ACTION-TABLE-REFRESH process. It should be PERFORM-ACTION-TABLE-REFRESH fieldId Note that it is not the same as PERFORM-ACTION-TABLE_REFRESH, which you were using. Thanks Regards, Anandsagar From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Angus Comber Sent: Monday, July 01, 2013 2:41 AM To: arslist@ARSLIST.ORG Subject: How to get a table in a form to be populated with data on form load ** Hi I have a Table on a Form and I have set the columns to be fields in another form - a contacts form with eg name, age, address, etc. When the form is loaded it does not display any of the records. But if I click on one of the column headers it then displays the daya in the table. I tried an active link run process - PERFORM-ACTION-TABLE_REFRESH, execute on Window loaded. I tried an active link with a set fields, field the table Value Default, execute on Window loaded. But neither of those work. What should I be doing to display the data in the table on window loaded? Angus _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Issues/Questions on ARS Java API
Thanks! Using these method worked :)
Thanks Regards,
Anandsagar
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Curtis Gallant
Sent: Thursday, June 27, 2013 4:52 PM
To: arslist@ARSLIST.ORG
Subject: Re: Issues/Questions on ARS Java API
**
For #1, look at ARServerUser.formatQualification()
For #2, look at ARServeUser.formatSetIfQualification()
For #3, look at ARServerUser.formatAssignment()
On Thu, Jun 27, 2013 at 3:31 AM, Anandsagar Sah
anandsagar@bt.commailto:anandsagar@bt.com wrote:
**
Hello All,
I have 3 questions around ARS Java API.
1. I have a Active Link Object, how do I get the human readable Run If
Qualification ?
i.e.
ActiveLink arObject = server.getActiveLink(arObjectName);
System.out.println(Run If: + arObject.getQualifier());
This prints Run If: [Operation=1,Operand Left=[Operation=1,Operand
Left=[Operation=1,Operand Left=[Operation=4,Operand Left=[Operation=2,Operand
Left=[Operand Type=[type=99],Operand=65563],Operand Right=[Operand
Type=[type=2],Operand=0]],Operand Right=null],Operand
Right=[Operation=4,Operand Left=[Operation=1,Operand Left=[Operand
Type=[type=50],Operand=70010],,
I want it to print like Run If: '65563' 24 i.e. in a string format
that Developer Studio shows on screen. So is there any API method for this one ?
2. Set/Push Qualification returns null, even if there's a qualification
given. Always return null for all Filters/Active link.
ActiveLinkAction action = any Push Action of Active link.
com.bmc.arsys.api.PushFieldsAction s = (com.bmc.arsys.api.PushFieldsAction)
action
System.out.println(\t\t Push Qualification: +
s.getPushIfQualificationAsString());
This prints Push Qualification: null
3. Set Field Action field mapping returns null, for e.g. below code is
reading assigned values to field. However this works fine for
com.bmc.arsys.api.PushFieldsAction.
com.bmc.arsys.api.SetFieldsFromForm s = (com.bmc.arsys.api.SetFieldsFromForm)
action;
ListFieldAssignInfo setFieldsList = s.getSetFieldsList();
for (FieldAssignInfo sfi : setFieldsList) {
AssignInfo assignment = sfi.getAssignment();
System.out.println(\t\t\t + sfi.getFieldId() + = +
sfi.getAssignmentAsString());
}
This prints 605121212 = null
Whereas I am expecting it to print : 605121212 = $assignment$
Does anyone has solution to above issues ?
I have tried with 701 and 7604 version of Java API on 701 server environment.
Thanks Regards,
Anandsagar
_ARSlist: Where the Answers Are and have been for 20 years_
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:wq cuga
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Where the Answers Are, and have been for 20 years
Issues/Questions on ARS Java API
Hello All,
I have 3 questions around ARS Java API.
1. I have a Active Link Object, how do I get the human readable Run If
Qualification ?
i.e.
ActiveLink arObject = server.getActiveLink(arObjectName);
System.out.println(Run If: + arObject.getQualifier());
This prints Run If: [Operation=1,Operand Left=[Operation=1,Operand
Left=[Operation=1,Operand Left=[Operation=4,Operand Left=[Operation=2,Operand
Left=[Operand Type=[type=99],Operand=65563],Operand Right=[Operand
Type=[type=2],Operand=0]],Operand Right=null],Operand
Right=[Operation=4,Operand Left=[Operation=1,Operand Left=[Operand
Type=[type=50],Operand=70010],,
I want it to print like Run If: '65563' 24 i.e. in a string format
that Developer Studio shows on screen. So is there any API method for this one ?
2. Set/Push Qualification returns null, even if there's a qualification
given. Always return null for all Filters/Active link.
ActiveLinkAction action = any Push Action of Active link.
com.bmc.arsys.api.PushFieldsAction s = (com.bmc.arsys.api.PushFieldsAction)
action
System.out.println(\t\t Push Qualification: +
s.getPushIfQualificationAsString());
This prints Push Qualification: null
3. Set Field Action field mapping returns null, for e.g. below code is
reading assigned values to field. However this works fine for
com.bmc.arsys.api.PushFieldsAction.
com.bmc.arsys.api.SetFieldsFromForm s = (com.bmc.arsys.api.SetFieldsFromForm)
action;
ListFieldAssignInfo setFieldsList = s.getSetFieldsList();
for (FieldAssignInfo sfi : setFieldsList) {
AssignInfo assignment = sfi.getAssignment();
System.out.println(\t\t\t + sfi.getFieldId() + = +
sfi.getAssignmentAsString());
}
This prints 605121212 = null
Whereas I am expecting it to print : 605121212 = $assignment$
Does anyone has solution to above issues ?
I have tried with 701 and 7604 version of Java API on 701 server environment.
Thanks Regards,
Anandsagar
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Re: performance issue
Frex, You/your DBA need to analysis column usages from select queries for particular table to identify which columns needs indexing. There is a tool available ( http://remedyloganalyzer.com ) which will help you to identify this + other performance gap. Thanks Regards, Anandsagar From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Wednesday, June 26, 2013 6:15 PM To: arslist@ARSLIST.ORG Subject: Re: performance issue ** Frex, I would recommend, as others have, getting your DBA involved (assuming you have one). The DBA can help identify queries that need indexing, and if necessary, they should be able to move these tables to anotheroh what's the word...I want to use tableset, but that's not rightbasically moving these tables (at the db level) to another hard drive so that queries to them don't have an IO impact on the rest of the db. On Wed, Jun 26, 2013 at 6:37 AM, Kiran Patil kiranpatil@gmail.commailto:kiranpatil@gmail.com wrote: ** Hi Flex, Do you use BMC Analytics and does analytics has seperate db which I would say mirror or production database. If Analytics has seperate db which is in synch with Production db then you can design schedulers to purge transactional data from production server as analytics db already will have hostorical data. Regards Kiran Patil On Wed, Jun 26, 2013 at 4:56 PM, Frex Popo frexp...@yahoo.frmailto:frexp...@yahoo.fr wrote: ** Hi everyone, In addition to a reporting server, we have some 10 forms in a primary server with large volume of data. Adhoc AR Reports and searches are executed on the data nearly every day and this is causing some serious performance issues. Any thought on how to resolve this? We were thinking about moving the data to a different database (thorough replication or nightly database copy) but we need either an additional server (perhaps DSO) but this will need an extra license. Enabling archiving at the form level is another option but we will still have to use the primary server and additional configuration needs to be done at the queues and thread level as well and plenty of table indexing. Any pointer will be very much appreciated. BTW this is ARS7.1 Thank you frex _ARSlist: Where the Answers Are and have been for 20 years_ -- Regards Kiran Patil Cognizant Technology Solutions Pune, India Mob No: +91 989 037 7125 _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Users missing links to modules on home page
Hi, Are they getting into the system through Single Sign On ? and you are using login page to type their login name and password for authentication ? If so, please provide login link to them and ask them to login by typing username and password. If this goes successful, than they may have to reset their password. Thanks Regards, Anandsagar From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Wcandro Roy Sent: Monday, June 10, 2013 4:23 PM To: arslist@ARSLIST.ORG Subject: Re: Users missing links to modules on home page ** Hi, I understand from the details you have provided that the issue is local. Using the same user account you are able to see the links fine, however on different workstation it does not display properly. You can try two things: 1. Clear Browser Cookies and Temp Internet Files and give another try. 2. If you have tried accessing from IE then try from Firfox and see.It might be browser specific issue on that box. If, the above does not help, try checking the browser setting of your BOX to the problem user Box. BR, Andro On Mon, Jun 10, 2013 at 3:44 PM, Hullule, Kiran kiran_hull...@bmc.commailto:kiran_hull...@bmc.com wrote: Do they (problem users) see any error as soon as they load home page , something like ARERR 1900? I would start with checking permissions , if all good then I would start by enabling client side arapires logs ( ARAPILOGGING=24) and compare working user and non working user logs. We usually do GMEP (Get Multiple Entry Points) call as against loading entry points or URL (in other word) . if this call for some reason failing for the problem user then you may need to focus there. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Thomas Sent: Monday, June 10, 2013 3:34 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Users missing links to modules on home page Hello all, we have some users that are complaining that they cannot access incident management, change management and so on when logged on to our ITSM7.6.03 system. Their accounts are set up normally and they have proper permissions. When I log in with their accounts from my side (also via web), I can see everything. They sent screenshots from their tries and they are only having the following options on home page: - Quick Links - Services Request Management - AR System Sample Application Guest mode was my first guess, but that is disabled on the server. Any ideas where this comes from? Cheers, Thomas ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.orghttp://www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.orghttp://www.arslist.org Where the Answers Are, and have been for 20 years _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Adding new languages to ITSM
Thomas, I think you would have to run AR System server installer so that your AR system support multi-language applications, where you also need to verify DB compatibility as pointed by Joe. Once done, you need to re-run ITSM installer, select the require languages and install it. Thanks Regards, Anandsagar -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Tuesday, June 04, 2013 2:06 PM To: arslist@ARSLIST.ORG Subject: Re: Adding new languages to ITSM Thomas, You have to run the installer again and choose the languages you want to install. You would however need to verify that your database server collation is compatible with the new languages you want to install. If not you might have to do what is necessary to change the server collation first. Cheers Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Thomas Sent: Tuesday, June 04, 2013 3:16 AM To: arslist@ARSLIST.ORG Subject: Adding new languages to ITSM Dear Listers, Is there an easy way to add an additional language to an existing ITSM 7.6.03 installation? Currently, English is the only installed language, I would like to add Spanish to that. The system isn't customized. Thanks, Thomas ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
