Issue in integration AD with BMC Remedy 8.1

2014-04-21 Thread Balaji Krishnan
Hello,
 
we have currently upgraded our custom build Remedy application from 6.3 to 8.1. 
As part AD integration we have an requirement to change all the existing login 
names to corresponding AD Login Names and to blank out the Password for the 
existing login names. There are four forms in which the login names are stored 
in our application. The forms are,
 
1) User (This has both Login Name and Password)
2) AR System User Preference (This has only the Login Name)
3) Custom Form 1 (This has only the Login Name)
4) Customer Form 2 (This has both Login name and Password)
 
We have created a new database table(TBL_Login_Name -- it has two columns name 
login_name_o and login_name_n) and imported all the Existing Login name and its 
corresponding AD Login Name into the table. Then using Database Procedure we 
are updating the  existing Login Names with their corresponding AD login name 
by referring table TBL_Login_Name. Also making Passwords blank for all 
updated  user profiles.
 
After executing all the database procedures, we have executed the arreload 
utility to make User_Cache to be in sync.
 
Issues faced:
 
After modifying the login names and making password blank, when a user tries to 
login to the system using AD password, it throws Authentication Failed.
 
Requesting you to throw some light on this issue.
 
Thanks in Advance.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


JarCurrencyDefault Utility

2013-06-18 Thread Balaji Krishnan
Hello,

I am using JARCurrencyDefault utility to update the default currency code to 
GBP  in currency fields of Custom form in ARS 7.6.04. when executed the 
command it says that the currency is updated and defaulted to GBP. Again it 
checks the display property of the view and throws the following exception 

ARERR (314) Field does not exist in the current form; invalid object or object 
name for overlay mode set

Following is the command that i am executing

java -jar JARCurrencyDefault.jar -x server -u username -p password 
-t port -f formname -c GBP/2 -d

nothing is being captured in  API and Filter logs except the above error message

Can someone please help me in resolving this issue.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years