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2013-03-20 Thread Bellamkonda Viswa Chaitanya



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ARS 6.3 Web Services Error

2009-05-13 Thread Bellamkonda Viswa Chaitanya
Hi,

When i try to past the WSDL file in remedy filters i am getting below error.

ERROR: This is not an XML file. It is actually an HTML file, open it in the 
browser to see what it says 

Additional Details:
Open quote is expected for attribute class|.
com.remedy.arsys.ws.util.ARWSException: This is not an XML file. It is actually 
an HTML file, open it in the browser to see what it says  at 
com.remedy.arsys.ws.util.WsdlUtil.analyseSAXException(WsdlUtil.java:130)
 at com.remedy.arsys.ws.util.WsdlUtil.newDocument(WsdlUtil.java:155)
 at com.remedy.arsys.ws.util.WsdlUtil.newDocument(WsdlUtil.java:165)
 at com.remedy.arsys.ws.wsdl.WsdlParser.init(WsdlParser.java:88)
 at 
com.remedy.arsys.ws.util.WsdlAdminInterface.parseWsdl(WsdlAdminInterface.java:327)
 at 
com.remedy.arsys.ws.util.WsdlAdminInterface.parseWSDLIntoMappingString(WsdlAdminInterface.java:191)

If any bady knows please give me advice

Regards,
Sirisha.B

From: Action Request System discussion list(ARSList) [arsl...@arslist.org] On 
Behalf Of Jay Sytangco [syta...@airproducts.com]
Sent: Wednesday, May 13, 2009 3:14 PM
To: arslist@ARSLIST.ORG
Subject: Performance Issue of Admin Tool 7.1 since installing BMC Atrium and
 Asset Management.

Hello,

Right after installing the Atrium and Asset Management applications
we've noticed a considerable reduction in performance when making
changes via the Admin Tool.  It is especially evident when adding or
changing workflow objects, moreso than a form change.  Making changes
via a definition file import is also slower but not as bad as saving
single Active Link or Filter changes.

Installing the two applications obviously added a lot of new form and
workflow objects.  Is that the root cause?  Is there anything we can
do to make it faster?   We set it to Development Cache Mode, which
helped a little but it's still much slower than it was.


Thanks.

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Re: AR server 6.3 installation problem with windows XP

2007-08-31 Thread Bellamkonda Viswa Chaitanya
Hi,
 Do you have some network adaptor in your PC?, Have you created any
connecting string for oracle. Try configuring them if not there.

Thanks,
Viswa Chaitanya Bellamkonda,
Project Lead,
Remedy COE,
HCL Comnet Ltd.
 

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of mohamed_kavi
Sent: Thursday, August 30, 2007 11:26 AM
To: arslist@ARSLIST.ORG
Subject: AR server 6.3 installation problem with windows XP

while installing Remedy server 6.3 i am facing problem .i am using
oracle as
the data base server and  while selecting oracle as DB in the
installation
my windows getting not responding. Here i am using local system as DB
server
.In DB settings i am not able to select any option if i click the mouse
it
is not responding.please help me out to solve this problem.


-- 
View this message in context:
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P-tf4352076.html#a12401000
Sent from the ARS (Action Request System) mailing list archive at
Nabble.com.


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How to show group receipents emailid's in CC list

2007-03-14 Thread Bellamkonda Viswa Chaitanya

Hi List,
 I have the below requirement from my customer can 
somebody can help in implementing this.
 
When ever there is a notification to a group, Remedy sends individual 
notifications to all the members of the group, it works like  bcc so it appears 
to the recipient that the email was only sent to himself. Is there a way to 
display all the other recipients email id's in the CC list? 
 
Thanks in advance.
 
Regards,
Viswa Chaitanya,
HCL.


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How to switch DB Server

2006-10-12 Thread Bellamkonda Viswa Chaitanya
**
Hello List,
 
We have Remedy Servers installed on 2 separate boxes and have identical 
setup. Incase of fail over of Server1 We would like to Switch Server2 to 
the Server1's Database. Can someone please suggest the best way to do implement 
this switching with minimal down 
time.

Thanks in advance.

-Viswa 

 

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Req for Application recovery documents

2006-09-08 Thread Bellamkonda Viswa Chaitanya
**








Hi List,


Anybody is having Remedy application recovery, ARS Server recovery 
mid-tier recovery documents or else can tell recovery process for ARS Server
 mid-tier. 

We have below configuration in our production environment.



ARS Server 6.3

ITSM 6.0 (all modules)

CMDB 1.1

MS SQL Server 2000 enterprise edition

Window 2000 server



Thanks in advance.



Regards,

Viswa.







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time-based anomalies

2006-05-04 Thread Bellamkonda Viswa Chaitanya
**

Hello List,

I have a problem in displaying the DateTime field values in Filter messages. If
you see below screen shot the Planned End date is showing as 4/24/2009 2:00:00
PM where as in the Ar-Warning message it is showing the same field value as
4/24/2009 5:00:00 PM. Can you please suggest me some solution to this
problem.
Here i know the difference in the
times due to Server  user time zone differences. Is there a way to display
the Time fields values as per the client's time zone.

Thanks,
Viswa.

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