Why doesn't my process run?
Hi FOlks, I got what's probably a basic level question, but one that has me stumped. I'm trying to run a command on the server (solaris) from a filter using the Run Process action. I've tried $PROCESS$ /path/to/script $PROCESS$ @@:/path/to/script (which to no great surprise didn't work) and just /path/to/script The filter conditions pass and the the actions show up as written in the arfilter log, but the script just doesn't run. It runs fine when testing by hand on the server. (The script just writes to a file, so nothing complicated here) What basic thing am I missing here? Thanks! Gretchen Beck Carnegie Mellon ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Diary field sizing and the mid-tier
Hi, We're running ARS 6.0 with the Help Desk client, and mid-tier 7. One thing I consistently hear is that, when you click the diary icon on the worklog, if you are in the web client, the resulting display field is only two lines long (the text field where you can enter data is fine, it's the diary field display that's the problem). This is a huge PITA, but I have not been able to find out how to change this. Any suggestions would be greatly appreciated. Thanks! Gretchen Beck Carnegie Mellon ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Can do a push field action on selection fields
Hi, I'm hoping this is an easy problem (or else a known bug), but I'm stumped. I've got a dialog box with a date field and three selection fields that is supposed to push information to a form with identical date and selection fields via an active link. The new form is created correctly, and character fields are pushed, but nothing appears in the date or selections fields. When I turn on active link logging, the log shows the actions were successful, but when I open the form, the fields are empty. I've been able to repeat these results with a separate dialog box and a second form with just a single selection field... This is on Arserver 6.03 and Aruser 6.0. So, am I crazy, is there a workaround (besides just pushing to character fields), or is this a bug? Thanks! Gretchen Beck Carnegie Mellon ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Can do a push field action on selection fields
--On Wednesday, July 18, 2007 2:06 PM -0400 Heider, Stephen [EMAIL PROTECTED] wrote: re the fields on the form which receives the data Regular or Display Only? Doh! That was it, thanks! Gretchen ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are