Hi,
I'm new to this discussion as well. Is there a patch available that is
specific to DST and not cumulative? I got put in as the coordinator for
our IT DST effort yesterday and realized today that Remedy has to be
patched too. I need an EASY button.
Thanks.
Kathy
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of George Jungle
Sent: Thursday, January 18, 2007 5:46 PM
To: arslist@ARSLIST.ORG
Subject: Re: UPDATE: Daylight saving time Technical Bulletin for AR
System 6.0.1, 6.03 and 7.0.01
**
Hi all,
I'm coming in fairly new to this discussion on patches due to daylight
savings and am a bit confused about the whole thing.
My understanding always was that the ARServer does not keep its own
registry of daylight savings switch dates. I thought this was registry
was inherenet in the O/S or Java Run time engine?
Is there anything that gives more detail as to what (and how) is
affected?
Thanks.
George.
On 1/17/07, Lucero, Michelle - IST contractor
[EMAIL PROTECTED] wrote:
Whoa,
I just noticed something kind of wicked that I could have sworn
wasn't
there before. Flashboard 6.3 is NOT compatible with Mid-Tier
7.0.1.
I'm pretty sure that when Mid-Tier 7.0.0 was listed there was a
Yes
listed in the compatibility matrix.
With that said, does this mean we can't stay on Mid-Tier 7.0.0
with some
DST patch?
Michelle
-Original Message-
From: Lucero, Michelle - IST contractor
Sent: Tuesday, January 16, 2007 2:12 PM
To: 'arslist@ARSLIST.ORG '
Subject: RE: Daylight saving time Technical Bulletin for AR
System
6.0.1, 6.03 and 7.0.01
Thank you so much for updating us, David. We really appreciate
it.
We all know that the compatibility matrix allows the 7.0.x
Mid-Tier to
point to an ARS 6.3 server.
But, do you know if the DST patches were tested in mixed
environments as
well?
In particular Mid-Tier 7.0.01 Patch 1(DST) against ARS 6.3 Patch
20(DST)
and Flashboards 6.3 patch 20?
There always seems to be some slight incompatibility issues,
especially
when it comes to Flashboard 6.3 qualifications and Mid-Tier
7.x.x
Thanks,
Michelle
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Easter, David
Sent: Tuesday, January 16, 2007 1:36 PM
To: arslist@ARSLIST.ORG
Subject: Daylight saving time Technical Bulletin for AR System
6.0.1,
6.03 and 7.0.01
Hi All,
The DST document detailing the information that we know about
how the
DST 2007 change affects supported versions of AR System is being
made
available at:
It should show up on the support website by end of day on Jan
17,
2007. I have attached a .txt version of the PDF for those
without
support access or that need the information as soon as possible.
-David J. Easter
Sr. Product Manager, Service Management Business Unit
BMC Software, Inc.
-Original Message-
From: Easter, David
Sent: Thursday, January 11, 2007 7:59 AM
To: ' arslist@ARSLIST.ORG'
Subject: RE: Daylight savings time and Remedy system restarts
I'm pushing BMC a little harder for [...] a more specific
description
of what will and what will not work properly after the DST
change on
03/11 on a pre-DST-fix release
As mentioned, such a document is in the works and should be
available
next week - perhaps as early as Monday the 15th. When the
document
becomes official, I will post the contents of the technical
bulletin
here to ARSLIST to ensure that you folks get the information.
Thanks,
-David J. Easter
Sr. Product Manager, Service Management Business Unit
BMC Software, Inc.
[...previous responses deleted to reduce line count...]
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