I would suggest 7.1 to 7.6.04 to 8.1 On 02-Mar-2014 12:15 PM, "Sandeep Pandey" <sandeep.rem...@gmail.com> wrote:
> ** > Dear All, > > We are planning to start upgrade from 7.1 to 8.1 latest version of ARS and > ITSM. I was going through documents but came to one doubt. > > We have few customization over Help Desk and CMDB in 7.1, so we have to > have choose the upgrade stage called *upgrade arsystem server without > overlay present*. > > So can we directly jump from 7.1 to 8.1 installer for upgrade in *without > overlays present* scenario or we have to first upgrade in 7.6.04 and then > only we can go for 8.1? > > Thanks & Regards, > Sandeep Pandey > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"