Re: ITSM 7.0.3 - Change Management
Hi Tauf, Just a quick post to find out if you got a response to your question regarding the Work Info tab on the CHG:Template form. We have some users requesting functionality to add "Work Info" into a Change Template. The Tab is still there, but as you say, it is hidden. (ITSM Change 7.6) Kind regards Jacques Andre -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/ITSM-7-0-3-Change-Management-tp1125872p6995795.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: I don't want my users using the old user tool
Hello Serouche The easiest way to achieve this will be to set the server setting "Minimum API Setting" (in Admin tool , Server Information , Configuration) For example, to only allow 6.3 clients to connect to your server, set the Minimum API version to 11. Please note that this will block any client which does not use the 6.3 API. So if you are using the mid-tier or any custom written API, it needs to use the 6.3 API, or it will be blocked. I suspect the API version for 6.0.1 is 10, but you will need to confirm this. Hope this helps Jacques Andre [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org