I do not think Remedy has an out of box application for this. As far as the
name goes how about Systems Technology Access Request Tool (START) ?
At 03:04 PM 8/17/2006, Carol Carnevali wrote:
We want to begin using Remedy to track the process of
hiring/terminating/moving employees and consultants and I was wondering
what other companies are using to do this. Is there an off-the-shelf
Remedy application that handles this well or is it better to custom-build
something? Basically, the process goes something like this:
HR initiates the request and creates an Employee record
Hiring manager needs to fill in the requirements
Facilities needs to provide a workspace
Voice Comm needs to set up a phone
PC Help Desk needs to provide a PC or Laptop, cabling, and needs to know
what software is required.
Security needs to provide access to the building
Data Security needs to provide access to the network, etc.
User setup on various software (such as Remedy) needs to take place
- For terminations, the reverse needs to take place.
- For consultants, the process may be slightly different and there needs
to be a termination date.
- For associates who move, another process needs to take place.
And the $99,000 question is: What is the best name to call this process?
There must be an industry name for it, right?
Thanks for your replies.
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