Re: MyIT SmartIT, FAQ/Help for end users?
BMC has a big collection of documents and videos at: https://docs.bmc.com/docs/display/NP/BMC%20MyIT%20and%20BMC%20Remedy%20with%20Smart%20IT I used that to get started with setting up the product. On Fri, Nov 14, 2014 at 3:19 PM, Richter, Howard (CEI - Atlanta) howard.rich...@coxinc.com wrote: ** Good Friday all, Does anyone know of any FAQs or help for the end users of MyIT Smart IT and if so where is it? Have a great weekend, Howard *Howard Richter, Remedy Administrator* 6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524 Email = howard.rich...@coxinc.com Office = 678.645.4633, Cell = 404.226.2745 Planned time out of office: 11/24/2014 to 12/1/2014 [image: ecm_036069_email] _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Where are attachment files stored
The attachments are stored on a separate table in the database. Full details (and diagrams) are available in the Databse Reference Guide on page 27 (for diagrams) and page 38 for the description specific to how attachments are stored. If you do not have the Database Ref doc, please contact me off list and I can send it to you. Thanks, Jeremy On Wed, Dec 9, 2009 at 2:36 PM, Shane Buchholz sha...@samhealth.org wrote: ** We are working to build a front end interface to access data from an old Remedy database. I am trying to determine how to grab attachments from the system. If anyone has information on this I would appreciate it. ARS 6.3 ITSM 5.6 SQL 2000 Windows Server 2003 Thanks, Shane Buchholz Systems Analyst 2 - Remedy Information Services - Operations * * Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
