Migration Problems
Hi List, We are busy with a migration from a Sun 6000 environment with Solaris 5.8 to a SUN K25 with Solaris 5.10. The Database Oracle 9i runs on a separate server and was successfully migrated to the new K25 environment. Our current version of Remedy is 6.03 patch 13. We copied all the Remedy directories and files to the new server. The Remedy application starts up without errors but the arfork process takes up to 20 min to start up on the SUN K25 server. Due to response issues and the server hanging on the SUN K25 we had to switch back to the Sun 6000. Access to the server is fast at times but the server seems to lose communication with the database and hangs. The server name, Ip Address and network configuration is the same for both servers and access the Database goes through the same route. The following message appear in the arrerror.log file of the K25 Sun Aug 17 08:23:43 2008 390620 : SQL database is now available (ARNOTE 592) Sun Aug 17 08:23:57 2008 390620 : SQL database is now available (ARNOTE 592) Sun Aug 17 08:24:50 2008 390600 : SQL database is now available (ARNOTE 592) Sun Aug 17 08:24:50 2008 390600 : Failure during SQL operation to the database (ARERR 552) Sun Aug 17 08:24:50 2008 GetCheckIntervalTime() Sun Aug 17 08:24:50 2008 ORA-03113: end-of-file on communication channel Sun Aug 17 08:27:25 2008 390622 : SQL database is now available (ARNOTE 592) Sun Aug 17 08:38:07 2008 390635 : SQL database is now available (ARNOTE 592) Sun Aug 17 08:38:18 2008 390635 : SQL database is now available (ARNOTE 592) Sun Aug 17 08:43:45 2008 Dispatch : Timeout during database query -- consider using more specific search criteria to narrow the results, and retry the operation (saps3) ARERR - 94 Sun Aug 17 08:47:33 2008 390635 : SQL database is now available (ARNOTE 592) Sun Aug 17 08:47:41 2008 390620 : SQL database is now available (ARNOTE 592) Any help in resolving the issue or a different approach to do the migration would be appreciated. Kind Regards Louis ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
ARS Compatibility with IBM z/Series mainframes and Linux(Redhat /SUSE)
Hi List, We currently run 6.3 on Solaris with Oracle as database. The compatibility matrix of AR server 6.3 states that SUSE & Redhat Linux on IA (Intel architecture) are supported. Any one running AR server 6.3 or 7.x on IBM z/Series mainframe with Linux(Redhat/SUSE) ?? Regards Louis This email and any accompanying attachments may contain confidential and proprietary information. This information is private and protected by law and, accordingly, if you are not the intended recipient, you are requested to delete this entire communication immediately and are notified that any disclosure, copying or distribution of or taking any action based on this information is prohibited. Emails cannot be guaranteed to be secure or free of errors or viruses. The sender does not accept any liability or responsibility for any interception, corruption, destruction, loss, late arrival or incompleteness of or tampering or interference with any of the information contained in this email or for its incorrect delivery or non-delivery for whatsoever reason or for its effect on any electronic device of the recipient. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
