Midtier prefetch

2008-06-25 Thread Marek Marek
Hi List,

Midtier Version  7.0.01 Patch 005

Couple of question concerting prefetch utility
Is it possible to prefetch form with more than one user context?
Attempts to put another user within user-name or prefetch-user tags
produce such errror:
There can be only one child element {
http://www.bmc.com/remedy/midtier/midtier}user-namehttp://www.bmc.com/remedy/midtier/midtier%7Duser-nameof
element {
http://www.bmc.com/remedy/midtier/midtier}prefetch-userhttp://www.bmc.com/remedy/midtier/midtier%7Dprefetch-user

Having this as a true, can we somehow indicate which view to prefetch?
What an account to use: ARS admin, non-admin?, while is only one available?

Next issue:
While such entry:
prefetch-form
 form-nameAST:Asset Management Console/form-name
/prefetch-form

gives me log like this:
successful prefetch - server:rem||form:AST:Asset Management
Console||username:user||appname:null||view:null||locale:en_US||timezone:null
took 266 milliseconds

I can't seem to find any trace of application prefetching (with entry like
this:)
prefetch-app
 app-nameRemedy Asset Management/app-name
/prefetch-app

 thanks,
Marek

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Passing parameter to Crystal Report

2008-05-14 Thread Marek Marek
Hi list,

I am thinking of the idea of having reports based on a user's selection.
User with the search criteria finds required records and then all (or
only selected) records are to be displayed as multiple crystal reports
But the problem is how to build the qualification string of selected
IDs which is to be passed to crystal.
If there is an another way of achieving this functionality, I'll appreciate
any ideas.
Marek

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Disabling all fileds in a form

2007-11-22 Thread Marek Marek
Hi listeners,

Is there any way of disabling all fields with one action of an Active Link.
These fields are located on a few tabs and cannot be just hidden
but disabled.
Any help would be appreciated.
Thanks

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Re: Clear all

2007-10-29 Thread Marek Marek
Hi,

Try to set hidden button with its ID = 1006.
Then set an ACTL perform-action which fires this button.
Regards,
Marek



2007/10/29, Frex Popo [EMAIL PROTECTED]:

 ** Hello everyone,

 I seem to have seen this REMEDY function (but not entirely sure) in the
 past which you can use in a PROCESS command to clear all fileds (set them to
 null) on a window open / search etc.. Do you know what it is??

 Many thanks to everyone

 frex

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Box field issue

2007-10-21 Thread Marek Marek
Hi,
I encountered strange behavior of a box field.
New fields, created after creation of box,  when located on a box field are
visible and clickable.
But when I try to move an existing filed onto newly created box, it
disapears beneth this field.
When I change display mode of the box to transarent I can see them but
cannot click on them.
Any ideas what I'm doing wrong?

Thanks,
Marek

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Re: Box field issue

2007-10-21 Thread Marek Marek
Thats it, thanks.

2007/10/21, Shellman, David [EMAIL PROTECTED]:

  The field if getting placed in the background.  You need to move the
 field to the foreground or the box field to the background.  This is done
 with buttons on the menu bar after the fields are selected.

 Dave
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 - Original Message -
 From: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG
 To: arslist@ARSLIST.ORG arslist@ARSLIST.ORG
 Sent: Sun Oct 21 02:53:21 2007
 Subject: Box field issue

 **
 Hi,
 I encountered strange behavior of a box field.
 New fields, created after creation of box,  when located on a box field
 are visible and clickable.
 But when I try to move an existing filed onto newly created box, it
 disapears beneth this field.
 When I change display mode of the box to transarent I can see them but
 cannot click on them.
 Any ideas what I'm doing wrong?

 Thanks,
 Marek

 __20060125___This posting was submitted with HTML in
 it___



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