BelArc and BelManage Itegrations
Has anyone ever done an integration with these products? I know they are currently used by many DoD departments but I cannot find any information on integration with BMC products. Any assistance is much appreciated! Maria C Delagarza AR System Specialist eluridesigns.com | [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: LDAP arplugin failure problem
Thanks for the great advice! I knew I could count on smart people J As it turned out we did not have enough qualifications in the Vendor form table properties. When we limited the table properties to A-E etc as some of you suggested we were able to retrieve all of the records in 5 escalations. Many thanks! MCD From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen Sent: Friday, March 07, 2008 6:31 AM To: arslist@ARSLIST.ORG Subject: Re: LDAP arplugin failure problem ** Maria, Another option to get around the LDAP query limitation is to create a single SQL View comprised of multiple SELECTs that are UNIONed together. You can then query this view and retrieve all LDAP entries. See the email from January 9 entitled Re: LDAP Question. There is a script attached that can be used to create the SQL View. Stephen Remedy Skilled Professional _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Thomas Bean Sent: Thursday, March 06, 2008 7:20 PM To: arslist@ARSLIST.ORG Subject: Re: LDAP arplugin failure problem Hi Maria, I would guess that your LDAP server has an entry count limit on the number of records that can be returned by a search. This is fairly common -- usually LDAP servers are set to an entry count limit of 1 or 2 thousand records. If the LDAP admin is unwilling or unable to alter this setting, you might try breaking it up into multiple escalations that search for the users in manageable chunks (e.g., all users with user names starting with A, then B, then C, etc.). Each letter of the alphabet would have to return fewer entries than the LDAP entry count limit, of course. That would a whopping 26 escalations instead of one, but it might work, depending upon how many users you have in LDAP. If you can go another route, I have found that it is much easier to set up this kind of import using a view form to an external database rather than an vendor form using the ARDBC LDAP plugin. --Thomas - Original Message - From: Maria C Delagarza mailto:[EMAIL PROTECTED] Newsgroups: gmane.comp.crm.arsystem.general To: arslist@ARSLIST.ORG Sent: Thursday, March 06, 2008 1:07 PM Subject: LDAP arplugin failure problem ** Hi Listers, I am appealing to people smarter than myself. I currently am having an issue with an LDAP import. Here is the scenario: We are connected to the LDAP and can run queries on the Vendor Form that return the record we want to see. However, when we run the same query through a filter escalation the arplugin fails and does not give an error message..it fails around 50K records or so. Any thoughts? We are running ARS 7.1 Patch 006 MS SQL 2005 Windows Server 2003 Any help is much appreciated, we are trying to get to a pilot on Monday and this problem is preventing our CTM:People population. Thanks. MCD Maria C Delagarza AR System Specialist Eluri Designs eluridesign.com [EMAIL PROTECTED] __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
LDAP arplugin failure problem
Hi Listers, I am appealing to people smarter than myself. I currently am having an issue with an LDAP import. Here is the scenario: We are connected to the LDAP and can run queries on the Vendor Form that return the record we want to see. However, when we run the same query through a filter escalation the arplugin fails and does not give an error message..it fails around 50K records or so. Any thoughts? We are running ARS 7.1 Patch 006 MS SQL 2005 Windows Server 2003 Any help is much appreciated, we are trying to get to a pilot on Monday and this problem is preventing our CTM:People population. Thanks. MCD Maria C Delagarza AR System Specialist Eluri Designs eluridesign.com [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Administrator account Demo
Use arcache and then run arreload. Instructions are in the manual...which I don't have right now or I would send it to you. You can add an admin user from the command line with arcache, then you may have to run arreload for it to sync, but not always. Good luck. I have done this to myself before too. MCD -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sanjana AGARWAL Sent: Thursday, September 20, 2007 2:29 AM To: arslist@ARSLIST.ORG Subject: Administrator account Demo Hello, During some experimenting I have removed Demo from Administrator group, in QA environment. Now I was unable to view the User form by any account and also not able to modify it, by any means. I was also unable to login into the ARADMIN tool. Right now I have a configuration as : Demo/DECO being part of APP-Admin group SANJANAA/SSINGHAL/MKSINGLA being part of Administrator group Also I have tried to add Administrator group in the User from from the database, but that too is not working. Please suggest something. Thanks and Regards Sanjana Agarwal ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Attachments missing in different views
Claire, This happened to me yesterday. I had the attachement pool field added to the new view but not the file fields. MCD Maria C Delagarza AR System Specialist Eluri Designs Eluridesigns.com -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sanford, Claire Sent: Tuesday, June 05, 2007 12:16 PM To: arslist@ARSLIST.ORG Subject: Attachments missing in different views I have an attachment field on the CHG:Change form. It is in the Support view and in a Custom view. The attachments show up when looking at the form in one view, but do not show up when looking at the other view. Any ideas??? ARS 6.3 Patch 18 HD 6.0 Oracle 10 w/9 libraries Oracle lives on a remote server Windows 2003 4 gig on app server and 8 gig on DB server Claire Sanford Information Systems Division Memorial Hermann Healthcare System Phone: 713 448 6035 [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Mid Tier 7.0.1 Patch 01
Lisa, Try syching your admin password on the Mid-Tier and the Admin Tool. In the Admin tool it is under Server Information/Connection Settings. On the mid-tier it is under Server Settings/Edit. They need to match. Hope this helps. MCD Maria C Delagarza Senior AR System Developer Eluri Designs -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa Sent: Wednesday, February 28, 2007 1:30 PM To: arslist@ARSLIST.ORG Subject: Mid Tier 7.0.1 Patch 01 I installed the Mid Tier on our server and tried to do a simple login and I'm getting invalid password or authentication string for an existing user I have Mid Tier 6.3 installed on another server (pointing to the same ARS) and I'm able to sign on just fine. I'm able to sign on to the config.jsp pages on both servers just fine. Any ideas? Lisa ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
