Re: Active Directory Integration Problem

2013-03-22 Thread Mathew Welborn
I am working on a theory. I believe you can simply (maybe) copy the current 
Load_People DMT job / transformation that you would usually use with an excel 
file. This will allow you to pick up all of the validation then simply change 
out the excel file input and grab the data from other sources using Atrium 
Integrator. From there you will have to change around the data mappings to fit. 
I have not full proven this yet, but throwing out another idea. Also I have 
only been doing Remedy stuff for around 3 months so I could be completely off 
my rocker.

-
Mathew Welborn
Commercial Software Developer
Boise Inc. |  Enterprise Applications
mathewwelb...@boiseinc.com | (208) 384-7671



From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hennigan, Sandra
Sent: Friday, March 22, 2013 1:51 PM
To: arslist@ARSLIST.ORG
Subject: Re: Active Directory Integration Problem

**
I am on 8.1 and would be interested in both approaches if you can post to the 
list.

Thank you,

Sandra Hennigan
Remedy Developer

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Logan, Kelly
Sent: Friday, March 22, 2013 12:45 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: Active Directory Integration Problem

**
Aditya - I have an integration with People (and Attributes) that I am running 
now on ARS/ITSM 7.6.4 following this strategy. I bring the data into a staging 
form, run some queries to set the Manager Login ID, Site ID and such  (similar 
to the Data management tool) and then push to the People and Attribute forms. 
Feel free to contact m

Karthik - That Pentaho transform sounds very interesting. Is there any 
documentation on it? I was under the impression that you couldn't run an 
Integrator job to connect to the People form, did this change in 8.x?

Kelly Logan, Sr. Systems Administrator (Remedy, Planview), GEMS
ProQuest | 789 E. Eisenhower Parkway, P.O. Box 1346 | Ann Arbor MI 48106-1346 
USA | 734.997.4777
kelly.lo...@proquest.com<mailto:kelly.lo...@proquest.com>
www.proquest.com

ProQuest...Start here. . 2012 InformationWeek 500 Top Innovator | 2012 Detroit 
Free Press Michigan Top Workplace

P Please consider the environment before printing this email.

This email and any files transmitted with it are confidential and intended 
solely for the use of the individual or entity to whom they are addressed. If 
you have received this email in error please notify the sender, and delete the 
message from your computer.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Karthik
Sent: Thursday, March 21, 2013 10:44 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: Active Directory Integration Problem

**

Which version of arsystem are you using. If 8.0, there is an OOB pentaho 
transformation available. You can easily manipulate it for your needs without 
any code changes.

Regards,
Karthik
On Mar 21, 2013 11:11 AM, "SUBSCRIBE arslist Aditya Sharma" 
mailto:heloits...@gmail.com>> wrote:
The best practice is to bring data from AD over to vendor form, then push that 
data as it is on a regular form (staging), do all these validation on staging 
form.

You have to build your logic like when your data is being pushed to staging 
form for every record you have to query vendor table such that manager's dn 
equals diastinguished name and set the manager login I'd as Manager's login 
equal unique attribuye of AD (sAMAccountName or uid).

Now when you will push this managers I'd to people form, for the first sync 
certain records will error, those will be the ones whose manager record is not 
created before the reportees record is getting created. After second sync all 
managers should go in successfully.

Regards,
Aditya

--Original Message--
From: rajkiran Alle
Sender: Action Request System discussion list(ARSList)
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
ReplyTo: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Active Directory Integration Problem
Sent: Mar 21, 2013 4:03 AM

Hi,

I am developing code for data in AD to sync with People record. So in that 
process i am struck with a small problem.

I created a vendor form to bring the LDAP data and creating a escalation to 
push new records into People form. But in the vendor form i only have a Manger 
name but i don't have a ManagerLoginId, which i need to push into People 
record. If i try to Push just the Manager Name leaving Manager Login Id to Null 
its throwing a error. Its working fine if i leave both Manager Login ID and 
Manger Name to Null. But i do need to get both of them to complete this task.

So can you give me some ideas to get pass through this problem.

___
UNSUBSCRIBE or access ARSlist Archives at 
www.a

Certificate and Licenses Deployed

2013-05-30 Thread Mathew Welborn
Hey fellow listers,

I had a quick questions in regards to certificates in Asset Management within 
Remedy ITSM 8.x. Is there a way to manually update the number of deployed 
licenses without actually deploying or removing a CI. Thanks.

-
Mathew Welborn
Commercial Software Developer




Boise Paper & Packaging: Renewable. Recyclable. Sustainable.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"