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[Paul J. Zagarella]

Paul J. Zagarella, MS IS
Director of Information Technology
Client Services
Temple University
Information Technology Services
(215) 204-4412

P Think before you print

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Experience with running Remedy 9.1 in the POC hardware config?

[Paul J. Zagarella]

Hey gang,

We currently have about 125 concurrent users and we are in the Small Hardware 
Config. My server group wants to reduce the number of CPUs from 8 to 4 on the 
main SQL server which is running Windows Sever 2012 R2 and SQL Server 2014. 
They have stats stating that we are barely using the CPU power. Does any about 
our size have experience running with less than the recommended hardware? Did 
you have problems when contacting BMC support? Thanks.

Paul J. Zagarella, MS IS
Director of Information Technology
Client Services
Temple University
Computer Services
(215) 204-4412

P Think before you print

CONFIDENTIALITY STATEMENT: The information contained in this e-mail, including 
attachments, is the confidential information of, and/or is the property of, 
Temple University. The information is intended for use solely by the individual 
or entity named in the e-mail. If you are not an intended recipient or you 
received this in error, then any review, printing, copying, or distribution of 
any such information is prohibited. Please notify the sender immediately by 
reply e-mail and then delete this e-mail from your system.


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Re: BMC Engage

[Paul J. Zagarella]

I spoke to my sales rep and confirmed that the 2017 Engage in Vegas is 
cancelled. The comments that I heard about Engage 2016 were in line with what I 
noticed at the conference as well. The fact that they pushed Innovation Studio 
and did not have any sessions on it or any workshops was crazy. They were 
really pushing Blade Logic and Control M but did very little with ITSM. The 
funny thing is that all the ITSM sessions and workshops were booked and the 
Blade Logic and Control M sessions were empty or half empty. They really need 
to focus on tech for these instead of sales and more people would come and 
maybe even buy stuff! When you go to CES or even something like Blizzcon, you 
see product and get to try stuff out. They should have scheduled labs with 
HRCase, Innovation Studio, etc, going the whole entire time. In general, they 
should have planned way more labs/training sessions  and encouraged developers 
to bring their apps to showcase. Also, moving it from the second week of 
September would really help as most schools are too busy with the start of the 
school year. Well…. we will see what happens at the new format but basically it 
will probably end up being more sales. ☹

Paul

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Tuesday, February 7, 2017 2:34 PM
To: arslist@ARSLIST.ORG
Subject: Re: BMC Engage

**
Yeah, given how well the last one was attended, there has to be some other 
reason.  I'm guessing it has something to do with sales goals.
Rick

On Feb 7, 2017 11:31, "Saji Philip" 
> wrote:
** I hear they are trying to revive the WWRUG (the founders) in a different 
format, if BMC does announce no more Engages.  BMC really blew it with this 
one..

And everything they are saying is 'we conducted surveys and listened to the 
public and decided that multiple geo-centric events is betier than a 4 day 
global conference.'  Really? Who did they talk to?  I say the new CEO did not 
want to fork over a million to subsidize and organize these events.  Probably 
gave the pink slip to the BMC event dept.
On Tue, Feb 7, 2017, 6:27 AM Joe D'Souza 
> wrote:
**
I haven’t been to an ENGAGE yet so can’t comment on it but yes the WWWRUG were 
definitely worth it for a lot of reasons if you could afford the cost and 
expense associated to making to one..

So where would these “exchanges” be held at?

Joe


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tales - 
Grupos
Sent: Tuesday, February 07, 2017 7:19 AM
To: arslist@ARSLIST.ORG
Subject: Re: BMC Engage

**
This seems to be true as I found here: https://communities.bmc.com/thread/159503

"...But essentially,  we are changing it up to a more flexible, innovative and 
approachable format for our customers.  In 2017,  we'll be hosting MORE locally 
based,  one day FREE events (think mini Engage) and they will be called BMC 
Exchange. We already host BMC Exchanges outside North America and have for many 
years.  They're widely successful!  We understand and have heard from our 
customers that being away from the office for a week, the conference fee and 
the T expense to come to LV is a lot.  So more exciting information to in Jan 
and thank you for you patience as we work on the details/schedule..."

2017-02-07 9:34 GMT-02:00 BradRemedy 
>:
**
I mean - even Sevicenow is having a 
conferencehttp://knowledge.servicenow.com/



On Tue, Feb 7, 2017 at 1:33 PM BradRemedy 
> wrote:
yeah I also heard the same thing. And just when I wanted to go to it this year. 
I really wish BMC would just stick to one thing. I also wish that WWWRUG would 
come back.

There is no way that I will be able to get motivation to fly to a one day 
event. I managed to convince the business that the 4 day event in the states 
was fantastic and worth the money.



On Mon, Feb 6, 2017 at 4:50 PM Saji Philip 
> wrote:
** I am hearing that BMC Engage for 2017 is not happening   _ARSlist: 
"Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_

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