Hello Everyone We are in the process of setting up an ITSM 8.1 test environmnet, and have come up against a few labor intensive tasks and I was hoping someone could ease the pain with.
1) Is there a way to import SRDs from 7.5 to 8.1 or is the only option to recreate from scratch? 2) In order to populate the the CMDB we would like to point our existing ADDM 8.3.2.2 tool to the new 8.1 box. According to BMC’s compatibility matrix only ADDM 9.0 is compatible with ITSM 8.1 Has anyone tried using ADDM 8.3.2.2 with ITSM 8.1? 3) Any advice on using the XML Article Conversion Tool for Knowledge Management ? Any manual intervention required? Thanks and regards, Rob _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
