Re: Not Seeing the Edited Message in Logs for an Email Action of a Milestone for a SVT

2013-11-20 Thread Sagar G Anandpara
Hi List,

For now, I have raised this as a BMC Issue, as we don't have any customizations 
around this functionality. But still if I could get some inputs/ advises from 
the experts here in the List.

Thanks,
Sagar

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Not Seeing the Edited Message in Logs for an Email Action of a Milestone for a SVT

2013-11-18 Thread Sagar G Anandpara
Hi List,

I didn't check for existing similar queries in the Database but just wanted to 
know if any one knows why the Message Edited for an Action (Link to Template - 
Unchecked) of a Milestone defined for a Service Target is not seen in the Logs 
(Administration Tab of the SVT). 

I am defining an action for the milestone, Save SVT (which in turn asks if want 
to Build, we doing YES).

Editing the Email Message (by Unchecking the Link to Template Check box, which 
was left Checked (Default) while creating the action) and again saving the SVT 
(and hence again Building the SVT).

Checking the Administration Tab for the logs, but not seeing the Edited Message 
(part of the logs).

We are using SLM 7.0.02 P4 on ARS 7.1 Patch 07.

Please advise if we missing doing anything or doing the things incorrectly.

Thanks,
Sagar

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Re: What are z1D Char** fields

2013-09-30 Thread Sagar G Anandpara
Thank You so much Ryan, it really helped.
But I wish I could attend the session by you three. :(

Regards,
Sagar

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What are z1D Char** fields

2013-09-26 Thread Sagar G Anandpara
Hi List,

Recently I faced some issue and while going through the logs, I saw few fields 
with name z1D Char** 
(where** indicate some number, e.g. 01, 02, etc, example: z1D Char05).

So, when checked on the form for the field to see it's/ their significance, 
could not locate the field itself.

Can anyone please help me understand the field- where and how is it used and 
where is it located? Can we add similar field/s to the form (if at all actually 
available on any form)? 

If its coming from some API Call, can anyone please tell me which API and can 
we see and modify that API to have similar more fields.?


Best Regards,
Sagar

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Re: Benefit of Objects' Conversion between Origin and Custom Objects

2013-09-02 Thread Sagar G Anandpara
Hi Ryan,

Thanks for the reply, but I have already been going through documents around 
that but its difficult for me to understand, as may be, I have not actually 
worked with Overlays (not in v7.6.04 as well).

Can you please help me understand with some example.
Also, I can understand theorotical words of the doc to some extent, but my 
doubt is about benefits of conversion between the types of objects (Origin  
Custom) we have since the introduction of Overlays that is possible with v8.1.

Once again, thanks for looking into my post.

Regards,
Sagar

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Re: Enhancements to Developer Studio on ARS v8.1

2013-09-02 Thread Sagar G Anandpara
Thank you very much Doug for the detailed description of Case Sensitivity 
setting and the results accordingly, its surely helpful.

I also found a note related and supporting what you said (that this setting is 
supported now with Oracle DB too) while referring Pg.361, Config Guide, ARS 
v7.6.04 
but 
just found a CONFLICTING sentence while referring Older Version Config Guides.

In Conifig Guide of v7.6.04 (Page 361), it says below- 
Note: AR System cannot detect case-sensitivity for Oracle databases, so to make 
sure that server and client queries (such as Run If qualifications) are 
consistent, set this option to F.

Whereas

In Config Guide of v7.0 (Page 313) and also Config Guide of v7.1 (Page 259) it 
says as below -
Oracle Only. Enables certain case-insensitivity functionality within Oracle 
database. Requires you to restart the AR System server.

So, does that mean, earlier the setting was supported only on Oracle (though I 
am not sure when did ORACLE introduce that feature at DB Level) but then they 
removed support for Oracle (While started supporting other DBs) and now with 
v8.1, we can say, its supported for all the DBs..??

Thanks,
Sagar

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Benefit of Objects' Conversion between Origin and Custom Objects

2013-08-30 Thread Sagar G Anandpara
Hi List, 

With ARS v8.1.00, a new functionality is added with which we can do conversion 
of an Origin object (or a field) to a Custom Object (or a field) or vise versa.

But doing so, what would be benefit and which scenario can that be useful.

Any helpful answers greatly appreciated.

Regards,
Sagar

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Re: Enhancements to Developer Studio on ARS v8.1

2013-08-29 Thread Sagar G Anandpara
Thanks Shawn for the reply.
With regards to the Similar Subject Line, I have one more similar doubt in the 
section Other Enhancements in v8.x-

The Documentum says The Db-Case-Insensitive option in the ar.conf (ar.cfg) 
file was improved.

Again, the option was available with v7.6.04 as well, but would like to know 
what and how exactly its been improved.

Thanks,
Sagar

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Re: Enhancements to Developer Studio on ARS v8.1

2013-08-29 Thread Sagar G Anandpara
Hi Kiran,

What you gave as a real enhancement (in the Tabular form), was there in v7.6.04 
as well, so only I had made the post.
What John is telling makes sense but is that the only improvement John? or any 
more things been improved, and if so, how do they too help?

Also, I too would like to know Terry's doubt, what if in Advance Search I enter 
'Field1' = SAGAR instead of 'Field1' = sagar (or say 'Field1' = Sagar)? 
Would they give same results or will fail and will return a message saying NO 
MATCHING RECORDS FOUND?

Regards,
Sagar

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What are Drop Shadows in Panel/ Panel Holders?

2013-08-29 Thread Sagar G Anandpara
Hi List,

Lot of things are given in the document about the Drop Shadows in Panel/ Panel 
Holder, except the definition of 
Drop Shadow (I hope its not just a shadow which can be along the borders).. 
What exactly are Drop Shadows, but I don't want to know that as a property 
which can be used for enablling/ disabling them. 

Regards,
Sagar

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Enhancements to Developer Studio on ARS v8.1

2013-08-28 Thread Sagar G Anandpara
Hi List,

As per the Online Documentum for ARS v8.1.0, i found a line saying updates 
have been made to improve the performance of BMC Remedy Developer Studio during 
the following actions:
•Loading the object list of the active link guide
•Expanding all panels in the workflow and guide editors
•Switching between views
•Selecting multiple fields on a form

Can I know what exact improvements have been made, I mean, how the performance 
has been improved?

Regards,
Sagar

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