This is the answer to all of our license questions! On Jun 21, 2012, at 11:28 AM, John Sundberg <john.sundb...@kineticdata.com> wrote:
> You might want to check ar.cfg for a line that start with "bend-over". > > If you don't have that line add it. > > bend-over=false > > This may solve your issue. > > Have fun :) > > -John > > Sent from my iPhone > > On Jun 21, 2012, at 1:03 PM, Jase Brandon <jasebran...@gmail.com> wrote: > >> ** Hello All, >> I'm guessing this will get an answer fairly quickly from the license gurus. >> I thought I knew the answer to this, but apparently I did not. >> >> BMC prof services told us that a user who is assigned a floating license >> will only be assigned a floating token when they MODIFY a record, after >> login, until that point they are only assigned a Read APPLICATION license. >> >> Ex. Users are setting their own Application Preference records from the INC >> Mgmt console per our direction so that "Show Problem" = Yes on the Overview >> Console. >> >> This query invokes the floating ITSM Problem Floating license that we were >> told would not happen and pushes our floating licenses for Problem through >> the roof and way out of compliance. >> >> I thought that the user would log on, receive a read license, and that >> simply having your Application Preference set to "Show Problem" would not >> invoke the Floating Problem License as it is simply running a query. Am I >> crazy? :-) >> >> I've dug around on the BMC support site for the official documentation, but >> I can't find it. If anyone can point me to that URL or share a license doc, >> I will buy you beers at the RUG. :-) >> >> Thanks in Advance to All, >> >> Jase Brandon >> >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
