Data Visualization - Report Question

[mathew thomas]

Hello Remedy Users,
 
I am trying to use the Remedy Data Visulization Field to display some Remedy 
Reports. 
 
When I run the report from the Report Selection form it uses the Report 
Qualification, however if the Report is launched on a DV field it does not use 
the Qualification and does a 1=1.
 
Any idea why would that be? 
 
Thanks
Mathew



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Re: WebService - XML formatted in a char field question ?

[mathew thomas]

Hi Sean,

1. You need to first test with a SoapUI if the WSDL which is being provided 
waorks as desired.
2. On your remedy Server please check if the Webservice Plugin is working 
correctly. you can do this by typing arplugin -m  from a command prompt on 
the server.
3. Can you please let us know what is the error that you are receiving? you can 
get this by enabling your Filter login and for more details you can enable the 
Plugin Login with the level set to All.



Thanks
Mathew




From: Sean Harrodine sean_rem...@yahoo.co.uk
To: arslist@ARSLIST.ORG
Sent: Monday, 10 August, 2009 6:20:47 AM
Subject: WebService - XML formatted in a char field question ?

** 
Hi all,

I've been having issues creating a web service out to a third party solution 
(IBM Maximo) so i thought i would try the following..

1 - create a basic form with just 2 fields, i called OUTBOUNDXML, 1 called 
REPLY
2 - load their WSDL into a filter to run on SUBMIT
3 - in the filter, click the Input Mappings button where i now see an XML 
Data Type of arg0, so i map this field to the OUTBOUNDXML field on my form
4 - similarily, in the Output Mappings, i see an XML Data Type of return 
so i map this to field REPLY on my form
5 - and finally, i create an entry in the Form and put some XML formatted data 
in the OUTBOUNDXML and submit, hoping that i get a successful reply back.

So, i submit the record and the system waits for a second or 2 before yes i get 
a reply back, but its an error and our 3rd party company are saying that they 
cant see any data.

So, question

Should this work, namely, formatting the data in a character field in an XML 
format and sending through to ???
I wanted to do this purely as a back to basics style test to just prove that 
their side is working ok.

All help gretefully received.

Sean

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Remedy SSO Integration - Logout Issue

[mathew thomas]

All,
 
We have been able to implement SSO bearing one small issue. When we logout of 
Remedy the SSO Session is still active.The users are able to log back in by 
just tying in the URL or clicking the Return to Home Page option on the 
Logout.jsp without any authentication. If nothing works I am planning ot close 
the browser when the User Clicks Logout.
 
Has anyone before encountered this issue before and is there an alternate 
solution?
 
Thanks
Mathew Thomas


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