Re: {Remedy ARS} Re: ARERR 44856 - You do not have the permission to move to the status of Scheduled for Approval
Change Management ( at least from 7.6.02 onwards) has the following functional roles against specific support groups: 1. Change manager 2. Change Coordinator 3. Change Implementor - This role is not applicable once we add a task to the change request, but is still present for backward compatibility reasons) Assuming that the user has the permission of Change User, only the following can update the change status beyond Planning In Progress. A Change user who has the functional role of Coordinator or Manager for one of the assigned support groups for change. There are differences across versions because of the defect fixes done. However, the above should still hold. The Change Assignee that you are referring to will point to either coordinator or Implementer ( need to check code to find out). Once you find that out, let me know if that helps resolve your query on your own. Thanks Regards Girish From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Amrut Haridas Sent: 06 April 2014 03:34 To: arslist@ARSLIST.ORG Subject: Re: {Remedy ARS} Re: ARERR 44856 - You do not have the permission to move to the status of Scheduled for Approval ** A change user with CM assignee role, trying to move a ticket to next stage and getting this error. Thanks Regards, -Amrut Haridas. BMC Remedy/ITSM Consultant Cell No : 204-881-3558 Email:amrutharida...@gmail.commailto:amrutharida...@gmail.com On Sat, Apr 5, 2014 at 5:01 AM, Raj rajashekhar_hirem...@bmc.commailto:rajashekhar_hirem...@bmc.com wrote: ** Under what circumstances you are getting this error? -Raj From: Amrut Haridas [via ARS (Action Request System)] [mailto:[hidden email]http://user/SendEmail.jtp?type=nodenode=116543i=0] Sent: Saturday, April 05, 2014 14:32 To: Hiremath, Rajashekhar Subject: ARERR 44856 - You do not have the permission to move to the status of Scheduled for Approval ** Hi All, Any possible solution to fix this error - On change form user is getting below error- ARERR 44856 - You do not have the permission to move to the status of Scheduled for Approval Thanks for the help... -Harry _ARSlist: Where the Answers Are and have been for 20 years_ If you reply to this email, your message will be added to the discussion below: http://ars-action-request-system.1.n7.nabble.com/ARERR-44856-You-do-not-have-the-permission-to-move-to-the-status-of-Scheduled-for-Approval-tp116542.html To start a new topic under ARS (Action Request System), email [hidden email]http://user/SendEmail.jtp?type=nodenode=116543i=1 To unsubscribe from ARS (Action Request System), click here. NAMLhttp://ars-action-request-system.1.n7.nabble.com/template/NamlServlet.jtp?macro=macro_viewerid=instant_html%21nabble%3Aemail.namlbase=nabble.naml.namespaces.BasicNamespace-nabble.view.web.template.NabbleNamespace-nabble.view.web.template.NodeNamespacebreadcrumbs=notify_subscribers%21nabble%3Aemail.naml-instant_emails%21nabble%3Aemail.naml-send_instant_email%21nabble%3Aemail.naml -rAJ View this message in context: RE: ARERR 44856 - You do not have the permission to move to the status of Scheduled for Approvalhttp://ars-action-request-system.1.n7.nabble.com/ARERR-44856-You-do-not-have-the-permission-to-move-to-the-status-of-Scheduled-for-Approval-tp116542p116543.html Sent from the ARS (Action Request System) mailing list archivehttp://ars-action-request-system.1.n7.nabble.com/ at Nabble.com. _ARSlist: Where the Answers Are and have been for 20 years_ -- You received this message because you are subscribed to a topic in the Google Groups Remedy ARS group. To unsubscribe from this topic, visit https://groups.google.com/d/topic/arslist/vVfI0Ok9BnU/unsubscribe. To unsubscribe from this group and all its topics, send an email to arslist+unsubscr...@googlegroups.commailto:arslist+unsubscr...@googlegroups.com. To post to this group, send email to arsl...@googlegroups.commailto:arsl...@googlegroups.com. Visit this group at http://groups.google.com/group/arslist. For more options, visit https://groups.google.com/d/optout. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: {Remedy ARS} Re: ARERR 44856 - You do not have the permission to move to the status of Scheduled for Approval
A change user with CM assignee role, trying to move a ticket to next stage and getting this error. Thanks Regards, -*Amrut Haridas.* * BMC Remedy/ITSM Consultant* *Cell No* : 204-881-3558 *Email * :amrutharida...@gmail.com On Sat, Apr 5, 2014 at 5:01 AM, Raj rajashekhar_hirem...@bmc.com wrote: ** Under what circumstances you are getting this error? -Raj *From:* Amrut Haridas [via ARS (Action Request System)] [mailto:[hidden email] http://user/SendEmail.jtp?type=nodenode=116543i=0] *Sent:* Saturday, April 05, 2014 14:32 *To:* Hiremath, Rajashekhar *Subject:* ARERR 44856 - You do not have the permission to move to the status of Scheduled for Approval ** Hi All, Any possible solution to fix this error - On change form user is getting below error- *ARERR 44856* - You do not have the permission to move to the status of Scheduled for Approval Thanks for the help... -Harry _ARSlist: Where the Answers Are and have been for 20 years_ -- *If you reply to this email, your message will be added to the discussion below:* http://ars-action-request-system.1.n7.nabble.com/ARERR-44856-You-do-not-have-the-permission-to-move-to-the-status-of-Scheduled-for-Approval-tp116542.html To start a new topic under ARS (Action Request System), email [hidden email] http://user/SendEmail.jtp?type=nodenode=116543i=1 To unsubscribe from ARS (Action Request System), click here. NAMLhttp://ars-action-request-system.1.n7.nabble.com/template/NamlServlet.jtp?macro=macro_viewerid=instant_html%21nabble%3Aemail.namlbase=nabble.naml.namespaces.BasicNamespace-nabble.view.web.template.NabbleNamespace-nabble.view.web.template.NodeNamespacebreadcrumbs=notify_subscribers%21nabble%3Aemail.naml-instant_emails%21nabble%3Aemail.naml-send_instant_email%21nabble%3Aemail.naml -rAJ -- View this message in context: RE: ARERR 44856 - You do not have the permission to move to the status of Scheduled for Approvalhttp://ars-action-request-system.1.n7.nabble.com/ARERR-44856-You-do-not-have-the-permission-to-move-to-the-status-of-Scheduled-for-Approval-tp116542p116543.html Sent from the ARS (Action Request System) mailing list archivehttp://ars-action-request-system.1.n7.nabble.com/at Nabble.com. _ARSlist: Where the Answers Are and have been for 20 years_ -- You received this message because you are subscribed to a topic in the Google Groups Remedy ARS group. To unsubscribe from this topic, visit https://groups.google.com/d/topic/arslist/vVfI0Ok9BnU/unsubscribe. To unsubscribe from this group and all its topics, send an email to arslist+unsubscr...@googlegroups.com. To post to this group, send email to arsl...@googlegroups.com. Visit this group at http://groups.google.com/group/arslist. For more options, visit https://groups.google.com/d/optout. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: {Remedy ARS} Re: ARERR 44856 - You do not have the permission to move to the status of Scheduled for Approval
I am assuming you are on 8.1 stack (taking a guess looking at the error). Can you please collect filter logs and copy paste the area around the failure. -Raj From: Amrut Haridas [via ARS (Action Request System)] [mailto:ml-node+s1n11655...@n7.nabble.com] Sent: Sunday, April 06, 2014 03:36 To: Hiremath, Rajashekhar Subject: Re: {Remedy ARS} Re: ARERR 44856 - You do not have the permission to move to the status of Scheduled for Approval ** A change user with CM assignee role, trying to move a ticket to next stage and getting this error. Thanks Regards, -Amrut Haridas. BMC Remedy/ITSM Consultant Cell No : 204-881-3558 Email:[hidden email]/user/SendEmail.jtp?type=nodenode=116554i=0 On Sat, Apr 5, 2014 at 5:01 AM, Raj [hidden email]/user/SendEmail.jtp?type=nodenode=116554i=1 wrote: ** Under what circumstances you are getting this error? -Raj From: Amrut Haridas [via ARS (Action Request System)] [mailto:[hidden email]http://user/SendEmail.jtp?type=nodenode=116543i=0] Sent: Saturday, April 05, 2014 14:32 To: Hiremath, Rajashekhar Subject: ARERR 44856 - You do not have the permission to move to the status of Scheduled for Approval ** Hi All, Any possible solution to fix this error - On change form user is getting below error- ARERR 44856 - You do not have the permission to move to the status of Scheduled for Approval Thanks for the help... -Harry _ARSlist: Where the Answers Are and have been for 20 years_ If you reply to this email, your message will be added to the discussion below: http://ars-action-request-system.1.n7.nabble.com/ARERR-44856-You-do-not-have-the-permission-to-move-to-the-status-of-Scheduled-for-Approval-tp116542.html To start a new topic under ARS (Action Request System), email [hidden email]http://user/SendEmail.jtp?type=nodenode=116543i=1 To unsubscribe from ARS (Action Request System), click here. NAMLhttp://ars-action-request-system.1.n7.nabble.com/template/NamlServlet.jtp?macro=macro_viewerid=instant_html%21nabble%3Aemail.namlbase=nabble.naml.namespaces.BasicNamespace-nabble.view.web.template.NabbleNamespace-nabble.view.web.template.NodeNamespacebreadcrumbs=notify_subscribers%21nabble%3Aemail.naml-instant_emails%21nabble%3Aemail.naml-send_instant_email%21nabble%3Aemail.naml -rAJ View this message in context: RE: ARERR 44856 - You do not have the permission to move to the status of Scheduled for Approvalhttp://ars-action-request-system.1.n7.nabble.com/ARERR-44856-You-do-not-have-the-permission-to-move-to-the-status-of-Scheduled-for-Approval-tp116542p116543.html Sent from the ARS (Action Request System) mailing list archivehttp://ars-action-request-system.1.n7.nabble.com/ at Nabble.com. _ARSlist: Where the Answers Are and have been for 20 years_ -- You received this message because you are subscribed to a topic in the Google Groups Remedy ARS group. To unsubscribe from this topic, visit https://groups.google.com/d/topic/arslist/vVfI0Ok9BnU/unsubscribe. To unsubscribe from this group and all its topics, send an email to [hidden email]/user/SendEmail.jtp?type=nodenode=116554i=2. To post to this group, send email to [hidden email]/user/SendEmail.jtp?type=nodenode=116554i=3. Visit this group at http://groups.google.com/group/arslist. For more options, visit https://groups.google.com/d/optout. _ARSlist: Where the Answers Are and have been for 20 years_ If you reply to this email, your message will be added to the discussion below: http://ars-action-request-system.1.n7.nabble.com/ARERR-44856-You-do-not-have-the-permission-to-move-to-the-status-of-Scheduled-for-Approval-tp116542p116554.html To start a new topic under ARS (Action Request System), email ml-node+s1n2...@n7.nabble.commailto:ml-node+s1n2...@n7.nabble.com To unsubscribe from ARS (Action Request System), click herehttp://ars-action-request-system.1.n7.nabble.com/template/NamlServlet.jtp?macro=unsubscribe_by_codenode=2code=UmFqYXNoZWtoYXJfSGlyZW1hdGhAYm1jLmNvbXwyfC0xNDIxMzkxMzE0. NAMLhttp://ars-action-request-system.1.n7.nabble.com/template/NamlServlet.jtp?macro=macro_viewerid=instant_html%21nabble%3Aemail.namlbase=nabble.naml.namespaces.BasicNamespace-nabble.view.web.template.NabbleNamespace-nabble.view.web.template.NodeNamespacebreadcrumbs=notify_subscribers%21nabble%3Aemail.naml-instant_emails%21nabble%3Aemail.naml-send_instant_email%21nabble%3Aemail.naml - -rAJ -- View this message in context: http://ars-action-request-system.1.n7.nabble.com/ARERR-44856-You-do-not-have-the-permission-to-move-to-the-status-of-Scheduled-for-Approval-tp116542p116555.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years