Re: AIE Job - stuck at waiting for next chunk

2012-09-27 Thread ravi rai

We are having same issue in our 7604 environment No error no processing AIE is 
running but doing nothing.
Increase the time gap between job runs, created two instance of AIE and 
distributed the load . Did helped a bit but problem is still there.  
Opened a case with BMC and wai...ting for solution. More than 6-7 weeks now 
:)
 
Ravi Rai 
 



Date: Wed, 26 Sep 2012 21:27:47 -0500
From: lne...@columnit.com
Subject: Re: AIE Job - stuck at waiting for next chunk
To: arslist@ARSLIST.ORG

** 



Kali,
 
What kind of volume of records are you dealing with (both source and target)?  
If the data volume has significantly grown between when it was working and now, 
then you might want to look at your [Data Key Query] qualification on the Data 
Mapping for this job.  Specifically, see if you might be able to utilize the 
$KEY$ or $KEYLIST$ keywords in your qualification.
 
HTH
 
Leonard 
 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kali Obsum
Sent: Tuesday, September 25, 2012 3:49 AM
To: arslist@ARSLIST.ORG
Subject: AIE Job - stuck at waiting for next chunk
 
** 
Hi,
 
We have an AIE Exchange Job (Type: from AR Form to flatfile) that was running 
before, then suddenly stopped running. We already turned on the Debug logs for 
that job but it doesn’t give any errors. Instead, after the job starts, it 
seems to be stuck at “Waiting for next chunk” stage and no new logs are written 
after that. Then the job just stays on in “Running” status and never finishes, 
but it’s not doing anything.
 
Any ideas what may cause the job to stop at “Waiting for next chunk” status?
 
Thanks!
 
Regards,
Kali
 
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Re: AIE Job - stuck at waiting for next chunk

2012-09-26 Thread Neely, Leonard
Kali,

What kind of volume of records are you dealing with (both source and target)?  
If the data volume has significantly grown between when it was working and now, 
then you might want to look at your [Data Key Query] qualification on the Data 
Mapping for this job.  Specifically, see if you might be able to utilize the 
$KEY$ or $KEYLIST$ keywords in your qualification.

HTH

Leonard

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kali Obsum
Sent: Tuesday, September 25, 2012 3:49 AM
To: arslist@ARSLIST.ORG
Subject: AIE Job - stuck at waiting for next chunk

**
Hi,

We have an AIE Exchange Job (Type: from AR Form to flatfile) that was running 
before, then suddenly stopped running. We already turned on the Debug logs for 
that job but it doesn't give any errors. Instead, after the job starts, it 
seems to be stuck at Waiting for next chunk stage and no new logs are written 
after that. Then the job just stays on in Running status and never finishes, 
but it's not doing anything.

Any ideas what may cause the job to stop at Waiting for next chunk status?

Thanks!

Regards,
Kali


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or attached files and are not responsible for any changes made to them by any 
other person.


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AIE Job - stuck at waiting for next chunk

2012-09-25 Thread Kali Obsum
Hi,

 

We have an AIE Exchange Job (Type: from AR Form to flatfile) that was
running before, then suddenly stopped running. We already turned on the
Debug logs for that job but it doesn't give any errors. Instead, after
the job starts, it seems to be stuck at Waiting for next chunk stage
and no new logs are written after that. Then the job just stays on in
Running status and never finishes, but it's not doing anything.

 

Any ideas what may cause the job to stop at Waiting for next chunk
status?

 

Thanks!

 

Regards,

Kali

 


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by any other person.


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Re: AIE Job - stuck at waiting for next chunk

2012-09-25 Thread Logan, Kelly
Have you checked the event logs for the server the job is running on? Perhaps 
there is a memory error or some issue with the flatfile being generated.

Kelly Logan, Sr. Systems Administrator (Remedy, Planview), GMS
ProQuest | 789 E. Eisenhower Parkway, P.O. Box 1346 | Ann Arbor MI 48106-1346 
USA | 734.997.4777
kelly.lo...@proquest.commailto:kelly.lo...@proquest.com
www.proquest.com

ProQuest...Start here. 2012 InformationWeek 500 Top Innovator

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From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kali Obsum
Sent: Tuesday, September 25, 2012 6:49 AM
To: arslist@ARSLIST.ORG
Subject: AIE Job - stuck at waiting for next chunk

**
Hi,

We have an AIE Exchange Job (Type: from AR Form to flatfile) that was running 
before, then suddenly stopped running. We already turned on the Debug logs for 
that job but it doesn't give any errors. Instead, after the job starts, it 
seems to be stuck at Waiting for next chunk stage and no new logs are written 
after that. Then the job just stays on in Running status and never finishes, 
but it's not doing anything.

Any ideas what may cause the job to stop at Waiting for next chunk status?

Thanks!

Regards,
Kali


NOTICE

The information contained in this email is confidential. If you are not the 
intended recipient, you must not disclose or use the information in this email 
in any way. If you received it in error, please tell us immediately by return 
email and delete the document. We do not guarantee the integrity of any e-mails 
or attached files and are not responsible for any changes made to them by any 
other person.


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Are_

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