If you are using a real mailbox as your outgoing mailbox, you should
check that too. We get undeliverable messages in the outgoing mailbox,
when the message is sent to a misspelled e-mail address. The e-mail
engine successfully sent the e-mail so no error in ARS. It came back to
the mail box as undeliverable because the address was not found.
Lee.
*
Lee Marsh
Remedy Administrator
BAE Systems Office Automation Systems Team
Antitrust Division, U.S. Department of Justice
Phone: 202-305-9725
Cell: 202-203-0036
Email: lee.ma...@usdoj.gov mailto:lee.ma...@usdoj.gov
*
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Siddiqi, Wirasat (Contractor)
Sent: Tuesday, September 14, 2010 1:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: AR System Email server
**
You may want to check stderr.log file under AREmail/logs directory as
well.
Wirasat
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Kathy Morris
Sent: Tuesday, September 14, 2010 12:37 PM
To: arslist@ARSLIST.ORG
Subject: AR System Email server
**
Hi,
If an email shows as SENT in the AR System Email Messages, and I do not
see an error in the Email error forms, is it safe to assume the email
was sent?
I have a user stating they did not receive an email from Remedy.
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