Re: AREA LDAP Integration - please help me to start it

2010-04-28 Thread Konrad Banasiak
Hi,

 

You can use ldap browser ( <http://www.ldapbrowser.com> www.ldapbrowser.com)
to navigate on the ldap tree.

This tool will help you configure arealdap plugin.

 

Cheers

 

Konrad

 

TopPositions

Really only one secure Plugin SSO for BM Remedy AR System.

Http://www.remedy-sso.com

 

 

 

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ LongWing
Sent: Wednesday, April 28, 2010 11:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: AREA LDAP Integration - please help me to start it

 

** 

I've never used the LDAP->ARS mapping feature, sorry..I have no experience
that can help you there.

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ram Rudra
Sent: Wednesday, April 28, 2010 2:12 PM
To: arslist@ARSLIST.ORG
Subject: Re: AREA LDAP Integration - please help me to start it

 

** 

Thanks for the reply,

 

In a configuration of LDAP with ARSystem

 

"To map LDAP groups to AR System groups" - May I know what I have to mention
in 'LDAP Group name' and 'ARSystem Group' field under 'EA' tab in Server
information form. 

 

Thanks & Regards,

Rambabu Rudra

System Administrator

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ LongWing
Sent: Thursday, April 29, 2010 12:06 AM
To: arslist@ARSLIST.ORG
Subject: Re: AREA LDAP Integration - please help me to start it

 

** 

This information is going to need to come from your AD guys.  It depends
entirely upon your domain structure.  Yours might be

 

OU=Users,DC= GSSAMERICA,DC=com

 

But in all honesty I don't know where your domain admins keep their user
records..don't know if they store them in the Users, or some other
folder..don't know what your structure is.so you will need to check with
them

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ram Rudra
Sent: Wednesday, April 28, 2010 12:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: AREA LDAP Integration - please help me to start it

 

** 

Thanks and Appreciated the Response,

 

May I know the information about "Base DN for Discovery" Field from 'ARDBC
LDAP Configuration' form. What can I give an input there for my Microsoft AD
Server to improve the discovery performance.

 

Thanks & Regards,

Rambabu Rudra

System Administrator

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ LongWing
Sent: Wednesday, April 28, 2010 11:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: AREA LDAP Integration - please help me to start it

 

** 

Start by reading the 'Integrating with Plug-ins and Third-Party Products'
document starting on 102.  Then read the 'Configuring' starting on 172.
These are for 7.1 versions of the docs..reading those should give you most
if not all the information you need to configure it..if you have any
specific questions, please feel free to come back and ask.

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ram Rudra
Sent: Wednesday, April 28, 2010 11:04 AM
To: arslist@ARSLIST.ORG
Subject: AREA LDAP Integration - please help me to start it

 

** 

Hi All,

 

We would like to have our AD integration with our remedy tool. How can I
start it. Any guidance would be appreciated.

 

Thanks & Regards,

Ram Rudra

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"


Re: AREA LDAP Integration - please help me to start it

2010-04-28 Thread LJ LongWing
I've never used the LDAP->ARS mapping feature, sorry..I have no experience
that can help you there.

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ram Rudra
Sent: Wednesday, April 28, 2010 2:12 PM
To: arslist@ARSLIST.ORG
Subject: Re: AREA LDAP Integration - please help me to start it

 

** 

Thanks for the reply,

 

In a configuration of LDAP with ARSystem

 

"To map LDAP groups to AR System groups" - May I know what I have to mention
in 'LDAP Group name' and 'ARSystem Group' field under 'EA' tab in Server
information form. 

 

Thanks & Regards,

Rambabu Rudra

System Administrator

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ LongWing
Sent: Thursday, April 29, 2010 12:06 AM
To: arslist@ARSLIST.ORG
Subject: Re: AREA LDAP Integration - please help me to start it

 

** 

This information is going to need to come from your AD guys.  It depends
entirely upon your domain structure.  Yours might be

 

OU=Users,DC= GSSAMERICA,DC=com

 

But in all honesty I don't know where your domain admins keep their user
records..don't know if they store them in the Users, or some other
folder..don't know what your structure is.so you will need to check with
them

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ram Rudra
Sent: Wednesday, April 28, 2010 12:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: AREA LDAP Integration - please help me to start it

 

** 

Thanks and Appreciated the Response,

 

May I know the information about "Base DN for Discovery" Field from 'ARDBC
LDAP Configuration' form. What can I give an input there for my Microsoft AD
Server to improve the discovery performance.

 

Thanks & Regards,

Rambabu Rudra

System Administrator

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ LongWing
Sent: Wednesday, April 28, 2010 11:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: AREA LDAP Integration - please help me to start it

 

** 

Start by reading the 'Integrating with Plug-ins and Third-Party Products'
document starting on 102.  Then read the 'Configuring' starting on 172.
These are for 7.1 versions of the docs..reading those should give you most
if not all the information you need to configure it..if you have any
specific questions, please feel free to come back and ask.

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ram Rudra
Sent: Wednesday, April 28, 2010 11:04 AM
To: arslist@ARSLIST.ORG
Subject: AREA LDAP Integration - please help me to start it

 

** 

Hi All,

 

We would like to have our AD integration with our remedy tool. How can I
start it. Any guidance would be appreciated.

 

Thanks & Regards,

Ram Rudra

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"


Re: AREA LDAP Integration - please help me to start it

2010-04-28 Thread Ram Rudra
Thanks for the reply,

 

In a configuration of LDAP with ARSystem

 

"To map LDAP groups to AR System groups" - May I know what I have to mention
in 'LDAP Group name' and 'ARSystem Group' field under 'EA' tab in Server
information form. 

 

Thanks & Regards,

Rambabu Rudra

System Administrator

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ LongWing
Sent: Thursday, April 29, 2010 12:06 AM
To: arslist@ARSLIST.ORG
Subject: Re: AREA LDAP Integration - please help me to start it

 

** 

This information is going to need to come from your AD guys.  It depends
entirely upon your domain structure.  Yours might be

 

OU=Users,DC= GSSAMERICA,DC=com

 

But in all honesty I don't know where your domain admins keep their user
records..don't know if they store them in the Users, or some other
folder..don't know what your structure is.so you will need to check with
them

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ram Rudra
Sent: Wednesday, April 28, 2010 12:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: AREA LDAP Integration - please help me to start it

 

** 

Thanks and Appreciated the Response,

 

May I know the information about "Base DN for Discovery" Field from 'ARDBC
LDAP Configuration' form. What can I give an input there for my Microsoft AD
Server to improve the discovery performance.

 

Thanks & Regards,

Rambabu Rudra

System Administrator

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ LongWing
Sent: Wednesday, April 28, 2010 11:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: AREA LDAP Integration - please help me to start it

 

** 

Start by reading the 'Integrating with Plug-ins and Third-Party Products'
document starting on 102.  Then read the 'Configuring' starting on 172.
These are for 7.1 versions of the docs..reading those should give you most
if not all the information you need to configure it..if you have any
specific questions, please feel free to come back and ask.

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ram Rudra
Sent: Wednesday, April 28, 2010 11:04 AM
To: arslist@ARSLIST.ORG
Subject: AREA LDAP Integration - please help me to start it

 

** 

Hi All,

 

We would like to have our AD integration with our remedy tool. How can I
start it. Any guidance would be appreciated.

 

Thanks & Regards,

Ram Rudra

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"


Re: AREA LDAP Integration - please help me to start it

2010-04-28 Thread Ram Rudra
Thanks LJ as of now,

 

My Base User configuration done by your guidance now am doing from there
onwards. your help is really appreciated in this regard.

 

Thanks a ton

 

Thanks & Regards,

Rambabu Rudra

System Administrator

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ LongWing
Sent: Thursday, April 29, 2010 12:06 AM
To: arslist@ARSLIST.ORG
Subject: Re: AREA LDAP Integration - please help me to start it

 

** 

This information is going to need to come from your AD guys.  It depends
entirely upon your domain structure.  Yours might be

 

OU=Users,DC= GSSAMERICA,DC=com

 

But in all honesty I don't know where your domain admins keep their user
records..don't know if they store them in the Users, or some other
folder..don't know what your structure is.so you will need to check with
them

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ram Rudra
Sent: Wednesday, April 28, 2010 12:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: AREA LDAP Integration - please help me to start it

 

** 

Thanks and Appreciated the Response,

 

May I know the information about "Base DN for Discovery" Field from 'ARDBC
LDAP Configuration' form. What can I give an input there for my Microsoft AD
Server to improve the discovery performance.

 

Thanks & Regards,

Rambabu Rudra

System Administrator

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ LongWing
Sent: Wednesday, April 28, 2010 11:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: AREA LDAP Integration - please help me to start it

 

** 

Start by reading the 'Integrating with Plug-ins and Third-Party Products'
document starting on 102.  Then read the 'Configuring' starting on 172.
These are for 7.1 versions of the docs..reading those should give you most
if not all the information you need to configure it..if you have any
specific questions, please feel free to come back and ask.

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ram Rudra
Sent: Wednesday, April 28, 2010 11:04 AM
To: arslist@ARSLIST.ORG
Subject: AREA LDAP Integration - please help me to start it

 

** 

Hi All,

 

We would like to have our AD integration with our remedy tool. How can I
start it. Any guidance would be appreciated.

 

Thanks & Regards,

Ram Rudra

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"


Re: AREA LDAP Integration - please help me to start it

2010-04-28 Thread LJ LongWing
This information is going to need to come from your AD guys.  It depends
entirely upon your domain structure.  Yours might be

 

OU=Users,DC= GSSAMERICA,DC=com

 

But in all honesty I don't know where your domain admins keep their user
records..don't know if they store them in the Users, or some other
folder..don't know what your structure is.so you will need to check with
them

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ram Rudra
Sent: Wednesday, April 28, 2010 12:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: AREA LDAP Integration - please help me to start it

 

** 

Thanks and Appreciated the Response,

 

May I know the information about "Base DN for Discovery" Field from 'ARDBC
LDAP Configuration' form. What can I give an input there for my Microsoft AD
Server to improve the discovery performance.

 

Thanks & Regards,

Rambabu Rudra

System Administrator

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ LongWing
Sent: Wednesday, April 28, 2010 11:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: AREA LDAP Integration - please help me to start it

 

** 

Start by reading the 'Integrating with Plug-ins and Third-Party Products'
document starting on 102.  Then read the 'Configuring' starting on 172.
These are for 7.1 versions of the docs..reading those should give you most
if not all the information you need to configure it..if you have any
specific questions, please feel free to come back and ask.

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ram Rudra
Sent: Wednesday, April 28, 2010 11:04 AM
To: arslist@ARSLIST.ORG
Subject: AREA LDAP Integration - please help me to start it

 

** 

Hi All,

 

We would like to have our AD integration with our remedy tool. How can I
start it. Any guidance would be appreciated.

 

Thanks & Regards,

Ram Rudra

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"


Re: AREA LDAP Integration - please help me to start it

2010-04-28 Thread Ram Rudra
Thanks and Appreciated the Response,

 

May I know the information about "Base DN for Discovery" Field from 'ARDBC
LDAP Configuration' form. What can I give an input there for my Microsoft AD
Server to improve the discovery performance.

 

Thanks & Regards,

Rambabu Rudra

System Administrator

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ LongWing
Sent: Wednesday, April 28, 2010 11:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: AREA LDAP Integration - please help me to start it

 

** 

Start by reading the 'Integrating with Plug-ins and Third-Party Products'
document starting on 102.  Then read the 'Configuring' starting on 172.
These are for 7.1 versions of the docs..reading those should give you most
if not all the information you need to configure it..if you have any
specific questions, please feel free to come back and ask.

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ram Rudra
Sent: Wednesday, April 28, 2010 11:04 AM
To: arslist@ARSLIST.ORG
Subject: AREA LDAP Integration - please help me to start it

 

** 

Hi All,

 

We would like to have our AD integration with our remedy tool. How can I
start it. Any guidance would be appreciated.

 

Thanks & Regards,

Ram Rudra

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"


Re: AREA LDAP Integration - please help me to start it

2010-04-28 Thread LJ LongWing
Start by reading the 'Integrating with Plug-ins and Third-Party Products'
document starting on 102.  Then read the 'Configuring' starting on 172.
These are for 7.1 versions of the docs..reading those should give you most
if not all the information you need to configure it..if you have any
specific questions, please feel free to come back and ask.

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ram Rudra
Sent: Wednesday, April 28, 2010 11:04 AM
To: arslist@ARSLIST.ORG
Subject: AREA LDAP Integration - please help me to start it

 

** 

Hi All,

 

We would like to have our AD integration with our remedy tool. How can I
start it. Any guidance would be appreciated.

 

Thanks & Regards,

Ram Rudra

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"


Re: AREA LDAP Integration - please help me to start it

2010-04-28 Thread Easter, David
Best place to start would be the Integration Guide for AR System.  LDAP 
plug-ins are documented in Chapter 8.

-David J. Easter
Sr. Product Manager, Enterprise Service Management
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Ram Rudra
Sent: Wednesday, April 28, 2010 10:04 AM
To: arslist@ARSLIST.ORG
Subject: AREA LDAP Integration - please help me to start it

**
Hi All,

We would like to have our AD integration with our remedy tool. How can I start 
it. Any guidance would be appreciated.

Thanks & Regards,
Ram Rudra
_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"


AREA LDAP Integration - please help me to start it

2010-04-28 Thread Ram Rudra
Hi All,

 

We would like to have our AD integration with our remedy tool. How can I
start it. Any guidance would be appreciated.

 

Thanks & Regards,

Ram Rudra


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"