Re: AREA LDAP Integration - please help me to start it
Hi, You can use ldap browser ( <http://www.ldapbrowser.com> www.ldapbrowser.com) to navigate on the ldap tree. This tool will help you configure arealdap plugin. Cheers Konrad TopPositions Really only one secure Plugin SSO for BM Remedy AR System. Http://www.remedy-sso.com From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Wednesday, April 28, 2010 11:00 PM To: arslist@ARSLIST.ORG Subject: Re: AREA LDAP Integration - please help me to start it ** I've never used the LDAP->ARS mapping feature, sorry..I have no experience that can help you there. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, April 28, 2010 2:12 PM To: arslist@ARSLIST.ORG Subject: Re: AREA LDAP Integration - please help me to start it ** Thanks for the reply, In a configuration of LDAP with ARSystem "To map LDAP groups to AR System groups" - May I know what I have to mention in 'LDAP Group name' and 'ARSystem Group' field under 'EA' tab in Server information form. Thanks & Regards, Rambabu Rudra System Administrator From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Thursday, April 29, 2010 12:06 AM To: arslist@ARSLIST.ORG Subject: Re: AREA LDAP Integration - please help me to start it ** This information is going to need to come from your AD guys. It depends entirely upon your domain structure. Yours might be OU=Users,DC= GSSAMERICA,DC=com But in all honesty I don't know where your domain admins keep their user records..don't know if they store them in the Users, or some other folder..don't know what your structure is.so you will need to check with them From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, April 28, 2010 12:08 PM To: arslist@ARSLIST.ORG Subject: Re: AREA LDAP Integration - please help me to start it ** Thanks and Appreciated the Response, May I know the information about "Base DN for Discovery" Field from 'ARDBC LDAP Configuration' form. What can I give an input there for my Microsoft AD Server to improve the discovery performance. Thanks & Regards, Rambabu Rudra System Administrator From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Wednesday, April 28, 2010 11:14 PM To: arslist@ARSLIST.ORG Subject: Re: AREA LDAP Integration - please help me to start it ** Start by reading the 'Integrating with Plug-ins and Third-Party Products' document starting on 102. Then read the 'Configuring' starting on 172. These are for 7.1 versions of the docs..reading those should give you most if not all the information you need to configure it..if you have any specific questions, please feel free to come back and ask. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, April 28, 2010 11:04 AM To: arslist@ARSLIST.ORG Subject: AREA LDAP Integration - please help me to start it ** Hi All, We would like to have our AD integration with our remedy tool. How can I start it. Any guidance would be appreciated. Thanks & Regards, Ram Rudra _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: AREA LDAP Integration - please help me to start it
I've never used the LDAP->ARS mapping feature, sorry..I have no experience that can help you there. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, April 28, 2010 2:12 PM To: arslist@ARSLIST.ORG Subject: Re: AREA LDAP Integration - please help me to start it ** Thanks for the reply, In a configuration of LDAP with ARSystem "To map LDAP groups to AR System groups" - May I know what I have to mention in 'LDAP Group name' and 'ARSystem Group' field under 'EA' tab in Server information form. Thanks & Regards, Rambabu Rudra System Administrator From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Thursday, April 29, 2010 12:06 AM To: arslist@ARSLIST.ORG Subject: Re: AREA LDAP Integration - please help me to start it ** This information is going to need to come from your AD guys. It depends entirely upon your domain structure. Yours might be OU=Users,DC= GSSAMERICA,DC=com But in all honesty I don't know where your domain admins keep their user records..don't know if they store them in the Users, or some other folder..don't know what your structure is.so you will need to check with them From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, April 28, 2010 12:08 PM To: arslist@ARSLIST.ORG Subject: Re: AREA LDAP Integration - please help me to start it ** Thanks and Appreciated the Response, May I know the information about "Base DN for Discovery" Field from 'ARDBC LDAP Configuration' form. What can I give an input there for my Microsoft AD Server to improve the discovery performance. Thanks & Regards, Rambabu Rudra System Administrator From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Wednesday, April 28, 2010 11:14 PM To: arslist@ARSLIST.ORG Subject: Re: AREA LDAP Integration - please help me to start it ** Start by reading the 'Integrating with Plug-ins and Third-Party Products' document starting on 102. Then read the 'Configuring' starting on 172. These are for 7.1 versions of the docs..reading those should give you most if not all the information you need to configure it..if you have any specific questions, please feel free to come back and ask. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, April 28, 2010 11:04 AM To: arslist@ARSLIST.ORG Subject: AREA LDAP Integration - please help me to start it ** Hi All, We would like to have our AD integration with our remedy tool. How can I start it. Any guidance would be appreciated. Thanks & Regards, Ram Rudra _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: AREA LDAP Integration - please help me to start it
Thanks for the reply, In a configuration of LDAP with ARSystem "To map LDAP groups to AR System groups" - May I know what I have to mention in 'LDAP Group name' and 'ARSystem Group' field under 'EA' tab in Server information form. Thanks & Regards, Rambabu Rudra System Administrator From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Thursday, April 29, 2010 12:06 AM To: arslist@ARSLIST.ORG Subject: Re: AREA LDAP Integration - please help me to start it ** This information is going to need to come from your AD guys. It depends entirely upon your domain structure. Yours might be OU=Users,DC= GSSAMERICA,DC=com But in all honesty I don't know where your domain admins keep their user records..don't know if they store them in the Users, or some other folder..don't know what your structure is.so you will need to check with them From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, April 28, 2010 12:08 PM To: arslist@ARSLIST.ORG Subject: Re: AREA LDAP Integration - please help me to start it ** Thanks and Appreciated the Response, May I know the information about "Base DN for Discovery" Field from 'ARDBC LDAP Configuration' form. What can I give an input there for my Microsoft AD Server to improve the discovery performance. Thanks & Regards, Rambabu Rudra System Administrator From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Wednesday, April 28, 2010 11:14 PM To: arslist@ARSLIST.ORG Subject: Re: AREA LDAP Integration - please help me to start it ** Start by reading the 'Integrating with Plug-ins and Third-Party Products' document starting on 102. Then read the 'Configuring' starting on 172. These are for 7.1 versions of the docs..reading those should give you most if not all the information you need to configure it..if you have any specific questions, please feel free to come back and ask. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, April 28, 2010 11:04 AM To: arslist@ARSLIST.ORG Subject: AREA LDAP Integration - please help me to start it ** Hi All, We would like to have our AD integration with our remedy tool. How can I start it. Any guidance would be appreciated. Thanks & Regards, Ram Rudra _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: AREA LDAP Integration - please help me to start it
Thanks LJ as of now, My Base User configuration done by your guidance now am doing from there onwards. your help is really appreciated in this regard. Thanks a ton Thanks & Regards, Rambabu Rudra System Administrator From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Thursday, April 29, 2010 12:06 AM To: arslist@ARSLIST.ORG Subject: Re: AREA LDAP Integration - please help me to start it ** This information is going to need to come from your AD guys. It depends entirely upon your domain structure. Yours might be OU=Users,DC= GSSAMERICA,DC=com But in all honesty I don't know where your domain admins keep their user records..don't know if they store them in the Users, or some other folder..don't know what your structure is.so you will need to check with them From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, April 28, 2010 12:08 PM To: arslist@ARSLIST.ORG Subject: Re: AREA LDAP Integration - please help me to start it ** Thanks and Appreciated the Response, May I know the information about "Base DN for Discovery" Field from 'ARDBC LDAP Configuration' form. What can I give an input there for my Microsoft AD Server to improve the discovery performance. Thanks & Regards, Rambabu Rudra System Administrator From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Wednesday, April 28, 2010 11:14 PM To: arslist@ARSLIST.ORG Subject: Re: AREA LDAP Integration - please help me to start it ** Start by reading the 'Integrating with Plug-ins and Third-Party Products' document starting on 102. Then read the 'Configuring' starting on 172. These are for 7.1 versions of the docs..reading those should give you most if not all the information you need to configure it..if you have any specific questions, please feel free to come back and ask. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, April 28, 2010 11:04 AM To: arslist@ARSLIST.ORG Subject: AREA LDAP Integration - please help me to start it ** Hi All, We would like to have our AD integration with our remedy tool. How can I start it. Any guidance would be appreciated. Thanks & Regards, Ram Rudra _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: AREA LDAP Integration - please help me to start it
This information is going to need to come from your AD guys. It depends entirely upon your domain structure. Yours might be OU=Users,DC= GSSAMERICA,DC=com But in all honesty I don't know where your domain admins keep their user records..don't know if they store them in the Users, or some other folder..don't know what your structure is.so you will need to check with them From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, April 28, 2010 12:08 PM To: arslist@ARSLIST.ORG Subject: Re: AREA LDAP Integration - please help me to start it ** Thanks and Appreciated the Response, May I know the information about "Base DN for Discovery" Field from 'ARDBC LDAP Configuration' form. What can I give an input there for my Microsoft AD Server to improve the discovery performance. Thanks & Regards, Rambabu Rudra System Administrator From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Wednesday, April 28, 2010 11:14 PM To: arslist@ARSLIST.ORG Subject: Re: AREA LDAP Integration - please help me to start it ** Start by reading the 'Integrating with Plug-ins and Third-Party Products' document starting on 102. Then read the 'Configuring' starting on 172. These are for 7.1 versions of the docs..reading those should give you most if not all the information you need to configure it..if you have any specific questions, please feel free to come back and ask. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, April 28, 2010 11:04 AM To: arslist@ARSLIST.ORG Subject: AREA LDAP Integration - please help me to start it ** Hi All, We would like to have our AD integration with our remedy tool. How can I start it. Any guidance would be appreciated. Thanks & Regards, Ram Rudra _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: AREA LDAP Integration - please help me to start it
Thanks and Appreciated the Response, May I know the information about "Base DN for Discovery" Field from 'ARDBC LDAP Configuration' form. What can I give an input there for my Microsoft AD Server to improve the discovery performance. Thanks & Regards, Rambabu Rudra System Administrator From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Wednesday, April 28, 2010 11:14 PM To: arslist@ARSLIST.ORG Subject: Re: AREA LDAP Integration - please help me to start it ** Start by reading the 'Integrating with Plug-ins and Third-Party Products' document starting on 102. Then read the 'Configuring' starting on 172. These are for 7.1 versions of the docs..reading those should give you most if not all the information you need to configure it..if you have any specific questions, please feel free to come back and ask. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, April 28, 2010 11:04 AM To: arslist@ARSLIST.ORG Subject: AREA LDAP Integration - please help me to start it ** Hi All, We would like to have our AD integration with our remedy tool. How can I start it. Any guidance would be appreciated. Thanks & Regards, Ram Rudra _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: AREA LDAP Integration - please help me to start it
Start by reading the 'Integrating with Plug-ins and Third-Party Products' document starting on 102. Then read the 'Configuring' starting on 172. These are for 7.1 versions of the docs..reading those should give you most if not all the information you need to configure it..if you have any specific questions, please feel free to come back and ask. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, April 28, 2010 11:04 AM To: arslist@ARSLIST.ORG Subject: AREA LDAP Integration - please help me to start it ** Hi All, We would like to have our AD integration with our remedy tool. How can I start it. Any guidance would be appreciated. Thanks & Regards, Ram Rudra _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: AREA LDAP Integration - please help me to start it
Best place to start would be the Integration Guide for AR System. LDAP plug-ins are documented in Chapter 8. -David J. Easter Sr. Product Manager, Enterprise Service Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, April 28, 2010 10:04 AM To: arslist@ARSLIST.ORG Subject: AREA LDAP Integration - please help me to start it ** Hi All, We would like to have our AD integration with our remedy tool. How can I start it. Any guidance would be appreciated. Thanks & Regards, Ram Rudra _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
AREA LDAP Integration - please help me to start it
Hi All, We would like to have our AD integration with our remedy tool. How can I start it. Any guidance would be appreciated. Thanks & Regards, Ram Rudra ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"