Re: ARERR log

2013-07-12 Thread Hullule, Kiran
Possibly this,

SW00344488


The AR System server crashed when running a web service based on a date field 
that was not in the -MM-DD format.

It is fixed in later patches of 7.5 , you may try.


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rajiv Gopal
Sent: Friday, July 12, 2013 3:52 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARERR log

**
Hi,

I've gone through the ARThread log and it shows the Thread on Fast Queue Died 
and Restarted.

 /* Fri Jul 12 2013 06:20:39.2670 */ Thread Id 12832 (thread number 106) 
on FAST queue restarted.
 /* Fri Jul 12 2013 06:21:36.2830 */ Thread Id 12832 (thread number 106) 
on FAST queue died.
 /* Fri Jul 12 2013 06:21:36.2830 */ Thread Id 6860 (thread number 106) 
on FAST queue restarted.
 /* Fri Jul 12 2013 06:21:47.1420 */ Thread Id 1084 (thread number  42) 
on FAST queue died.
 /* Fri Jul 12 2013 06:21:47.1420 */ Thread Id 8388 (thread number  42) 
on FAST queue restarted.


On Fri, Jul 12, 2013 at 3:30 PM, Hullule, Kiran 
mailto:kiran_hull...@bmc.com>> wrote:
This is AR Server crash or potentially Fast thread died . This happened due to 
webservice execution.  As you are running on 7.5 patch 03 , see the 7.5 p08 
readme file if there is any defect fixed in this area.

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Rajiv 
Nakkana
Sent: Friday, July 12, 2013 2:53 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: ARERR log

Hi,

I'm receiving the following error in one of our application server. However I'm 
able to access the server and see that there are 350 Users connected to the 
server.

Fri Jul 12 05:19:09 2013  390620 : AR System server terminated when a 
signal/exception was received by the server (ARNOTE 20)

Fri Jul 12 05:19:09 2013 0xc005

Fri Jul 12 05:19:09 2013  390620 : AR System server terminated -- fatal error 
encountered (ARNOTE 21)

Fri Jul 12 05:19:52 2013  390620 : AR System server terminated when a 
signal/exception was received by the server (ARNOTE 20)

Fri Jul 12 05:19:52 2013

   Timestamp: 1373620792.6650

   Thread Id: 13840

   Version: 7.5.00 Patch 003 200909292346 Sep 30 2009 01:21:53

   ServerName: arsprod

   Database: SQL -- Oracle

   Hardware: Intel Pentium

   OS: Windows Server 2003

   RPC Id: 9690560

   RPC Call: 121 (XMLGE)

   RPC Queue: 390620

   Client: User BMCCTRLM from Webservice (protocol 14) at IP address 
10.218.105.65

   Form:

   Logging On: Thread ServerGroup

   Code: c005

   Operation: write

   Access Addr: 0x230

   Stack Begin:

  Addr: 00837272

  Addr: 005159C1

  Addr: 0052393C

  Addr: 51DFCA38

   Stack End

Any help would be appriciated.

Thanks and Regards,
Rajiv N
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Re: ARERR log

2013-07-12 Thread Rajiv Gopal
Hi,

I've gone through the ARThread log and it shows the Thread on Fast Queue
Died and Restarted.

 /* Fri Jul 12 2013 06:20:39.2670 */ Thread Id 12832 (thread number
106) on FAST queue restarted.
 /* Fri Jul 12 2013 06:21:36.2830 */ Thread Id 12832 (thread number
106) on FAST queue died.
 /* Fri Jul 12 2013 06:21:36.2830 */ Thread Id 6860 (thread number
106) on FAST queue restarted.
 /* Fri Jul 12 2013 06:21:47.1420 */ Thread Id 1084 (thread number
 42) on FAST queue died.
 /* Fri Jul 12 2013 06:21:47.1420 */ Thread Id 8388 (thread number
 42) on FAST queue restarted.



On Fri, Jul 12, 2013 at 3:30 PM, Hullule, Kiran wrote:

> This is AR Server crash or potentially Fast thread died . This happened
> due to webservice execution.  As you are running on 7.5 patch 03 , see the
> 7.5 p08 readme file if there is any defect fixed in this area.
>
> -Original Message-
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Rajiv Nakkana
> Sent: Friday, July 12, 2013 2:53 PM
> To: arslist@ARSLIST.ORG
> Subject: ARERR log
>
> Hi,
>
> I'm receiving the following error in one of our application server.
> However I'm able to access the server and see that there are 350 Users
> connected to the server.
>
> Fri Jul 12 05:19:09 2013  390620 : AR System server terminated when a
> signal/exception was received by the server (ARNOTE 20)
>
> Fri Jul 12 05:19:09 2013 0xc005
>
> Fri Jul 12 05:19:09 2013  390620 : AR System server terminated -- fatal
> error encountered (ARNOTE 21)
>
> Fri Jul 12 05:19:52 2013  390620 : AR System server terminated when a
> signal/exception was received by the server (ARNOTE 20)
>
> Fri Jul 12 05:19:52 2013
>
>Timestamp: 1373620792.6650
>
>Thread Id: 13840
>
>Version: 7.5.00 Patch 003 200909292346 Sep 30 2009 01:21:53
>
>ServerName: arsprod
>
>Database: SQL -- Oracle
>
>Hardware: Intel Pentium
>
>OS: Windows Server 2003
>
>RPC Id: 9690560
>
>RPC Call: 121 (XMLGE)
>
>RPC Queue: 390620
>
>Client: User BMCCTRLM from Webservice (protocol 14) at IP address
> 10.218.105.65
>
>Form:
>
>Logging On: Thread ServerGroup
>
>Code: c005
>
>Operation: write
>
>Access Addr: 0x230
>
>Stack Begin:
>
>   Addr: 00837272
>
>   Addr: 005159C1
>
>   Addr: 0052393C
>
>   Addr: 51DFCA38
>
>Stack End
>
> Any help would be appriciated.
>
> Thanks and Regards,
> Rajiv N
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>
>
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Re: ARERR log

2013-07-12 Thread Hullule, Kiran
This is AR Server crash or potentially Fast thread died . This happened due to 
webservice execution.  As you are running on 7.5 patch 03 , see the 7.5 p08 
readme file if there is any defect fixed in this area.

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rajiv Nakkana
Sent: Friday, July 12, 2013 2:53 PM
To: arslist@ARSLIST.ORG
Subject: ARERR log

Hi, 

I'm receiving the following error in one of our application server. However I'm 
able to access the server and see that there are 350 Users connected to the 
server.

Fri Jul 12 05:19:09 2013  390620 : AR System server terminated when a 
signal/exception was received by the server (ARNOTE 20)

Fri Jul 12 05:19:09 2013 0xc005

Fri Jul 12 05:19:09 2013  390620 : AR System server terminated -- fatal error 
encountered (ARNOTE 21)

Fri Jul 12 05:19:52 2013  390620 : AR System server terminated when a 
signal/exception was received by the server (ARNOTE 20)

Fri Jul 12 05:19:52 2013 

   Timestamp: 1373620792.6650 

   Thread Id: 13840

   Version: 7.5.00 Patch 003 200909292346 Sep 30 2009 01:21:53

   ServerName: arsprod 

   Database: SQL -- Oracle

   Hardware: Intel Pentium

   OS: Windows Server 2003

   RPC Id: 9690560

   RPC Call: 121 (XMLGE)

   RPC Queue: 390620

   Client: User BMCCTRLM from Webservice (protocol 14) at IP address 
10.218.105.65

   Form: 

   Logging On: Thread ServerGroup

   Code: c005

   Operation: write

   Access Addr: 0x230

   Stack Begin: 

  Addr: 00837272

  Addr: 005159C1

  Addr: 0052393C

  Addr: 51DFCA38

   Stack End 

Any help would be appriciated.

Thanks and Regards,
Rajiv N

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ARERR log

2013-07-12 Thread Rajiv Nakkana
Hi, 

I'm receiving the following error in one of our application server. However I'm 
able to access the server and see that there are 350 Users connected to the 
server.

Fri Jul 12 05:19:09 2013  390620 : AR System server terminated when a 
signal/exception was received by the server (ARNOTE 20)

Fri Jul 12 05:19:09 2013 0xc005

Fri Jul 12 05:19:09 2013  390620 : AR System server terminated -- fatal error 
encountered (ARNOTE 21)

Fri Jul 12 05:19:52 2013  390620 : AR System server terminated when a 
signal/exception was received by the server (ARNOTE 20)

Fri Jul 12 05:19:52 2013 

   Timestamp: 1373620792.6650 

   Thread Id: 13840

   Version: 7.5.00 Patch 003 200909292346 Sep 30 2009 01:21:53

   ServerName: arsprod 

   Database: SQL -- Oracle

   Hardware: Intel Pentium

   OS: Windows Server 2003

   RPC Id: 9690560

   RPC Call: 121 (XMLGE)

   RPC Queue: 390620

   Client: User BMCCTRLM from Webservice (protocol 14) at IP address 
10.218.105.65

   Form: 

   Logging On: Thread ServerGroup

   Code: c005

   Operation: write

   Access Addr: 0x230

   Stack Begin: 

  Addr: 00837272

  Addr: 005159C1

  Addr: 0052393C

  Addr: 51DFCA38

   Stack End 

Any help would be appriciated.

Thanks and Regards,
Rajiv N

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