Re: ARERR log
Possibly this, SW00344488 The AR System server crashed when running a web service based on a date field that was not in the -MM-DD format. It is fixed in later patches of 7.5 , you may try. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rajiv Gopal Sent: Friday, July 12, 2013 3:52 PM To: arslist@ARSLIST.ORG Subject: Re: ARERR log ** Hi, I've gone through the ARThread log and it shows the Thread on Fast Queue Died and Restarted. /* Fri Jul 12 2013 06:20:39.2670 */ Thread Id 12832 (thread number 106) on FAST queue restarted. /* Fri Jul 12 2013 06:21:36.2830 */ Thread Id 12832 (thread number 106) on FAST queue died. /* Fri Jul 12 2013 06:21:36.2830 */ Thread Id 6860 (thread number 106) on FAST queue restarted. /* Fri Jul 12 2013 06:21:47.1420 */ Thread Id 1084 (thread number 42) on FAST queue died. /* Fri Jul 12 2013 06:21:47.1420 */ Thread Id 8388 (thread number 42) on FAST queue restarted. On Fri, Jul 12, 2013 at 3:30 PM, Hullule, Kiran mailto:kiran_hull...@bmc.com>> wrote: This is AR Server crash or potentially Fast thread died . This happened due to webservice execution. As you are running on 7.5 patch 03 , see the 7.5 p08 readme file if there is any defect fixed in this area. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Rajiv Nakkana Sent: Friday, July 12, 2013 2:53 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: ARERR log Hi, I'm receiving the following error in one of our application server. However I'm able to access the server and see that there are 350 Users connected to the server. Fri Jul 12 05:19:09 2013 390620 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Fri Jul 12 05:19:09 2013 0xc005 Fri Jul 12 05:19:09 2013 390620 : AR System server terminated -- fatal error encountered (ARNOTE 21) Fri Jul 12 05:19:52 2013 390620 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Fri Jul 12 05:19:52 2013 Timestamp: 1373620792.6650 Thread Id: 13840 Version: 7.5.00 Patch 003 200909292346 Sep 30 2009 01:21:53 ServerName: arsprod Database: SQL -- Oracle Hardware: Intel Pentium OS: Windows Server 2003 RPC Id: 9690560 RPC Call: 121 (XMLGE) RPC Queue: 390620 Client: User BMCCTRLM from Webservice (protocol 14) at IP address 10.218.105.65 Form: Logging On: Thread ServerGroup Code: c005 Operation: write Access Addr: 0x230 Stack Begin: Addr: 00837272 Addr: 005159C1 Addr: 0052393C Addr: 51DFCA38 Stack End Any help would be appriciated. Thanks and Regards, Rajiv N ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: ARERR log
Hi, I've gone through the ARThread log and it shows the Thread on Fast Queue Died and Restarted. /* Fri Jul 12 2013 06:20:39.2670 */ Thread Id 12832 (thread number 106) on FAST queue restarted. /* Fri Jul 12 2013 06:21:36.2830 */ Thread Id 12832 (thread number 106) on FAST queue died. /* Fri Jul 12 2013 06:21:36.2830 */ Thread Id 6860 (thread number 106) on FAST queue restarted. /* Fri Jul 12 2013 06:21:47.1420 */ Thread Id 1084 (thread number 42) on FAST queue died. /* Fri Jul 12 2013 06:21:47.1420 */ Thread Id 8388 (thread number 42) on FAST queue restarted. On Fri, Jul 12, 2013 at 3:30 PM, Hullule, Kiran wrote: > This is AR Server crash or potentially Fast thread died . This happened > due to webservice execution. As you are running on 7.5 patch 03 , see the > 7.5 p08 readme file if there is any defect fixed in this area. > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of Rajiv Nakkana > Sent: Friday, July 12, 2013 2:53 PM > To: arslist@ARSLIST.ORG > Subject: ARERR log > > Hi, > > I'm receiving the following error in one of our application server. > However I'm able to access the server and see that there are 350 Users > connected to the server. > > Fri Jul 12 05:19:09 2013 390620 : AR System server terminated when a > signal/exception was received by the server (ARNOTE 20) > > Fri Jul 12 05:19:09 2013 0xc005 > > Fri Jul 12 05:19:09 2013 390620 : AR System server terminated -- fatal > error encountered (ARNOTE 21) > > Fri Jul 12 05:19:52 2013 390620 : AR System server terminated when a > signal/exception was received by the server (ARNOTE 20) > > Fri Jul 12 05:19:52 2013 > >Timestamp: 1373620792.6650 > >Thread Id: 13840 > >Version: 7.5.00 Patch 003 200909292346 Sep 30 2009 01:21:53 > >ServerName: arsprod > >Database: SQL -- Oracle > >Hardware: Intel Pentium > >OS: Windows Server 2003 > >RPC Id: 9690560 > >RPC Call: 121 (XMLGE) > >RPC Queue: 390620 > >Client: User BMCCTRLM from Webservice (protocol 14) at IP address > 10.218.105.65 > >Form: > >Logging On: Thread ServerGroup > >Code: c005 > >Operation: write > >Access Addr: 0x230 > >Stack Begin: > > Addr: 00837272 > > Addr: 005159C1 > > Addr: 0052393C > > Addr: 51DFCA38 > >Stack End > > Any help would be appriciated. > > Thanks and Regards, > Rajiv N > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: ARERR log
This is AR Server crash or potentially Fast thread died . This happened due to webservice execution. As you are running on 7.5 patch 03 , see the 7.5 p08 readme file if there is any defect fixed in this area. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rajiv Nakkana Sent: Friday, July 12, 2013 2:53 PM To: arslist@ARSLIST.ORG Subject: ARERR log Hi, I'm receiving the following error in one of our application server. However I'm able to access the server and see that there are 350 Users connected to the server. Fri Jul 12 05:19:09 2013 390620 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Fri Jul 12 05:19:09 2013 0xc005 Fri Jul 12 05:19:09 2013 390620 : AR System server terminated -- fatal error encountered (ARNOTE 21) Fri Jul 12 05:19:52 2013 390620 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Fri Jul 12 05:19:52 2013 Timestamp: 1373620792.6650 Thread Id: 13840 Version: 7.5.00 Patch 003 200909292346 Sep 30 2009 01:21:53 ServerName: arsprod Database: SQL -- Oracle Hardware: Intel Pentium OS: Windows Server 2003 RPC Id: 9690560 RPC Call: 121 (XMLGE) RPC Queue: 390620 Client: User BMCCTRLM from Webservice (protocol 14) at IP address 10.218.105.65 Form: Logging On: Thread ServerGroup Code: c005 Operation: write Access Addr: 0x230 Stack Begin: Addr: 00837272 Addr: 005159C1 Addr: 0052393C Addr: 51DFCA38 Stack End Any help would be appriciated. Thanks and Regards, Rajiv N ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
ARERR log
Hi, I'm receiving the following error in one of our application server. However I'm able to access the server and see that there are 350 Users connected to the server. Fri Jul 12 05:19:09 2013 390620 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Fri Jul 12 05:19:09 2013 0xc005 Fri Jul 12 05:19:09 2013 390620 : AR System server terminated -- fatal error encountered (ARNOTE 21) Fri Jul 12 05:19:52 2013 390620 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Fri Jul 12 05:19:52 2013 Timestamp: 1373620792.6650 Thread Id: 13840 Version: 7.5.00 Patch 003 200909292346 Sep 30 2009 01:21:53 ServerName: arsprod Database: SQL -- Oracle Hardware: Intel Pentium OS: Windows Server 2003 RPC Id: 9690560 RPC Call: 121 (XMLGE) RPC Queue: 390620 Client: User BMCCTRLM from Webservice (protocol 14) at IP address 10.218.105.65 Form: Logging On: Thread ServerGroup Code: c005 Operation: write Access Addr: 0x230 Stack Begin: Addr: 00837272 Addr: 005159C1 Addr: 0052393C Addr: 51DFCA38 Stack End Any help would be appriciated. Thanks and Regards, Rajiv N ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"