Re: ARS 6.3/Oracle 9 -to- ARS 7.5/Oracle 11g
Thank you all. I was trying to skip 10g, because setting up 10g is some work for our oracle folks, as we don't have 10g instances lying around. Now I am leaning towards going through 10g. --- On Mon, 7/19/10, wrote: From: Subject: Re: ARS 6.3/Oracle 9 -to- ARS 7.5/Oracle 11g To: arslist@ARSLIST.ORG Date: Monday, July 19, 2010, 12:49 AM ** Hi Tripathi, If it's mentioned in the product manual about the compatibility, then its there for some reason, you might or might not get problems while installation. We were trying something similar upgrading 6.3/9i >> upgrade database to 10g >>upgrade ARS 6.3 to 7.1>>upgrade 7.1 to 7.5, but up-gradation failed while going to 7.5, 10g upgrade should not take more time so don’t skip any steps in your up gradation activity. Go through the release notes or installation guides of ARS for each version and document the steps that you need to take care for ARS up-gradation as well as database specific settings you need to do and then start up-gradation. Few things that you need to take care is that no duplicate user profile entries in user form If there are any customizations done on user and group forms then you will have issues with the views of the user and group forms once you upgrade to 7.1 You are attempting an ITSM up-gradation or custom application, if it is set of custom applications then you can think of migration from 6.3 to 7.5 using remedy migrator directly, all you need is setup of your new 7.5 environment. Regards, Prashanth Bhagawat -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rabi Tripathi Sent: Saturday, July 17, 2010 12:18 AM To: arslist@ARSLIST.ORG Subject: ARS 6.3/Oracle 9 -to- ARS 7.5/Oracle 11g Hi all, To make the above switch, I am planning to first upgrade to Oracle 10g, then upgrade ARS to 7.5, then upgrade Oracle to 11g. The key fact being that Oracle 11g is not supported by ARs 6.3, but Oracle 10g is supported by both ARS 6.3 and ARS 7.5. The lazy in me is trying to find out if I can somehow skip 10g. To do so, I would have to try ARS 7.5 with Oracle 9, or ARS 6.3 with Oracle 11g. I know these are not supported combinations, but it doesn't mean I can't have them (especially for the duration of the upgrade work). Anybody done it? ARS (both 6.3 and future 7.5) and Oracle 9 are in Solaris. Oracle 10g, 11g will be in Linux. Thanks in advance. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: ARS 6.3/Oracle 9 -to- ARS 7.5/Oracle 11g
Hi Tripathi, If it's mentioned in the product manual about the compatibility, then its there for some reason, you might or might not get problems while installation. We were trying something similar upgrading 6.3/9i >> upgrade database to 10g >>upgrade ARS 6.3 to 7.1>>upgrade 7.1 to 7.5, but up-gradation failed while going to 7.5, 10g upgrade should not take more time so don't skip any steps in your up gradation activity. Go through the release notes or installation guides of ARS for each version and document the steps that you need to take care for ARS up-gradation as well as database specific settings you need to do and then start up-gradation. Few things that you need to take care is that no duplicate user profile entries in user form If there are any customizations done on user and group forms then you will have issues with the views of the user and group forms once you upgrade to 7.1 You are attempting an ITSM up-gradation or custom application, if it is set of custom applications then you can think of migration from 6.3 to 7.5 using remedy migrator directly, all you need is setup of your new 7.5 environment. Regards, Prashanth Bhagawat -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rabi Tripathi Sent: Saturday, July 17, 2010 12:18 AM To: arslist@ARSLIST.ORG Subject: ARS 6.3/Oracle 9 -to- ARS 7.5/Oracle 11g Hi all, To make the above switch, I am planning to first upgrade to Oracle 10g, then upgrade ARS to 7.5, then upgrade Oracle to 11g. The key fact being that Oracle 11g is not supported by ARs 6.3, but Oracle 10g is supported by both ARS 6.3 and ARS 7.5. The lazy in me is trying to find out if I can somehow skip 10g. To do so, I would have to try ARS 7.5 with Oracle 9, or ARS 6.3 with Oracle 11g. I know these are not supported combinations, but it doesn't mean I can't have them (especially for the duration of the upgrade work). Anybody done it? ARS (both 6.3 and future 7.5) and Oracle 9 are in Solaris. Oracle 10g, 11g will be in Linux. Thanks in advance. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: ARS 6.3/Oracle 9 -to- ARS 7.5/Oracle 11g
Agree, but verify your OS. Ex. We went Aix 5.3l7 ars6.3 9i db Aix 5.3l7 ars6.3 9i client with 10db Aix 5.3l7 ars7.5 10g Aix 6.1 ars7.5 10g Aix 6.1 ars 7.5 11g Bc the 11g min os 5.3l9.. Sincerely, D.Dussie On Jul 16, 2010, at 3:42 PM, "Grooms, Frederick W" wrote: > ARS 6.3 requires the Oracle 9iR2 client. I can't remember if the Oracle 9 > client can connect to an Oracle 11g database. If it can then you can upgrade > Oracle all the way to 11g while still on ARS 6.3. > > Fred > > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Rabi Tripathi > Sent: Friday, July 16, 2010 1:48 PM > To: arslist@ARSLIST.ORG > Subject: ARS 6.3/Oracle 9 -to- ARS 7.5/Oracle 11g > > Hi all, > To make the above switch, I am planning to first upgrade to Oracle 10g, then > upgrade ARS to 7.5, then upgrade Oracle to 11g. > > The key fact being that Oracle 11g is not supported by ARs 6.3, but Oracle > 10g is supported by both ARS 6.3 and ARS 7.5. > > The lazy in me is trying to find out if I can somehow skip 10g. To do so, I > would have to try ARS 7.5 with Oracle 9, or ARS 6.3 with Oracle 11g. I know > these are not supported combinations, but it doesn't mean I can't have them > (especially for the duration of the upgrade work). Anybody done it? > > ARS (both 6.3 and future 7.5) and Oracle 9 are in Solaris. Oracle 10g, 11g > will be in Linux. > > Thanks in advance. > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: ARS 6.3/Oracle 9 -to- ARS 7.5/Oracle 11g
If you can verify 9i client works against 11g db on same os, then probably this will work. My environment is .. aix. Our migration path to 11g, aix 5.3 L7 -6.3 - 9i - 10g aix 5.3L7 - 7.5 - 10g aix 6.1 - 7.5 - 10g. We needed aix upgrade and os and application. -Original Message- From: Rabi Tripathi To: arslist Sent: Fri, Jul 16, 2010 2:47 pm Subject: ARS 6.3/Oracle 9 -to- ARS 7.5/Oracle 11g Hi all, To make the above switch, I am planning to first upgrade to Oracle 10g, then upgrade ARS to 7.5, then upgrade Oracle to 11g. The key fact being that Oracle 11g is not supported by ARs 6.3, but Oracle 10g is supported by both ARS 6.3 and ARS 7.5. The lazy in me is trying to find out if I can somehow skip 10g. To do so, I would have to try ARS 7.5 with Oracle 9, or ARS 6.3 with Oracle 11g. I know these are not supported combinations, but it doesn't mean I can't have them (especially for the duration of the upgrade work). Anybody done it? ARS (both 6.3 and future 7.5) and Oracle 9 are in Solaris. Oracle 10g, 11g will be in Linux. Thanks in advance. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
Re: ARS 6.3/Oracle 9 -to- ARS 7.5/Oracle 11g
ARS 6.3 requires the Oracle 9iR2 client. I can't remember if the Oracle 9 client can connect to an Oracle 11g database. If it can then you can upgrade Oracle all the way to 11g while still on ARS 6.3. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rabi Tripathi Sent: Friday, July 16, 2010 1:48 PM To: arslist@ARSLIST.ORG Subject: ARS 6.3/Oracle 9 -to- ARS 7.5/Oracle 11g Hi all, To make the above switch, I am planning to first upgrade to Oracle 10g, then upgrade ARS to 7.5, then upgrade Oracle to 11g. The key fact being that Oracle 11g is not supported by ARs 6.3, but Oracle 10g is supported by both ARS 6.3 and ARS 7.5. The lazy in me is trying to find out if I can somehow skip 10g. To do so, I would have to try ARS 7.5 with Oracle 9, or ARS 6.3 with Oracle 11g. I know these are not supported combinations, but it doesn't mean I can't have them (especially for the duration of the upgrade work). Anybody done it? ARS (both 6.3 and future 7.5) and Oracle 9 are in Solaris. Oracle 10g, 11g will be in Linux. Thanks in advance. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
ARS 6.3/Oracle 9 -to- ARS 7.5/Oracle 11g
Hi all, To make the above switch, I am planning to first upgrade to Oracle 10g, then upgrade ARS to 7.5, then upgrade Oracle to 11g. The key fact being that Oracle 11g is not supported by ARs 6.3, but Oracle 10g is supported by both ARS 6.3 and ARS 7.5. The lazy in me is trying to find out if I can somehow skip 10g. To do so, I would have to try ARS 7.5 with Oracle 9, or ARS 6.3 with Oracle 11g. I know these are not supported combinations, but it doesn't mean I can't have them (especially for the duration of the upgrade work). Anybody done it? ARS (both 6.3 and future 7.5) and Oracle 9 are in Solaris. Oracle 10g, 11g will be in Linux. Thanks in advance. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
