AW: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 7.5
Koray,
to isolate the problem I would suggest the following.
1. . /bin/arsystem don't forget the dot in front, so you
will have all the env-vars set by arsystem in your actual unix-shell
2. try to start your script. It should abort with core dump
3. unset ENV-VAR
4. try to start your script
5. unset NEXT-ENV-VAR
6. try to start your script
...
...
...
...
you should be able to find the env-var which is causing trouble and perhaps
this leads you to a solution.
HTH
Kind Regards Conny
-Ursprüngliche Nachricht-
Von: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] Im Auftrag von koray
Gesendet: Mittwoch, 21. April 2010 15:57
An: arslist@ARSLIST.ORG
Betreff: Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 7.5
Update: FreeAREntryListFieldList causes this error, included with arfree.h
file..
On Apr 21, 4:09 pm, koray wrote:
> By the way, is there any way I can view the coredump file generated?
>
> On Apr 21, 3:47 pm, koray wrote:
>
>
>
>
>
> > A few of them were missing such as ARCONFIGDIR but although I tried
> > copying them from another server it didn't work again..
> > I did the server restart to see shell messages and it is exactly the
> > same : X Abort(coredump)
>
> > I am totally lost.
>
> > On Apr 21, 3:05 pm, Conny Martin wrote:
>
> > > following env-vars are set by arsystem
>
> > > LANG
> > > TWO_TASK
> > > ARCONFIGDIR
> > > LC_ALL
> > > PATH
> > > ORACLE_HOME
> > > LD_LIBRARY_PATH
> > > ORA_NLS
> > > ORA_NLS32
> > > ORA_NLS33
> > > NLS_LANG
> > > NLSPATH
> > > CLIENT_LOCALE
>
> > > -Ursprüngliche Nachricht-
> > > Von: Action Request System discussion list(ARSList)
> > > [mailto:arsl...@arslist.org] Im Auftrag von koray
> > > Gesendet: Mittwoch, 21. April 2010 13:57
> > > An: arsl...@arslist.org
> > > Betreff: Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR
> > > Server 7.5
>
> > > Hello again,
>
> > > Can anyone send me the output of "env" command related to Remedy or APIs?
>
> > > Best Regards,
> > > Koray
>
> > > On Apr 21, 12:24 pm, koray wrote:
>
> > > > @Juan Ingles: The C script exits with 0 in any case.
> > > > Trying above "arsystem env " results with Abort -
> > > > core dumped
>
> > > > However the script isn't directly called in order to set the
> > > > environment variables. mypath/script consists of
>
> > > > #!/usr/bin/sh
> > > > LD_LIBRARY_PATH=
> > > > export LD_LIBRARY_PATH
> > > > // "$@"
>
> > > > @Conny: you are right, I doubt that this is really related to
> > > > the environment variables.. But i am not sure how to overcome this..
>
> > > > Best Regards,
> > > > Koray
>
> > > >
> > > > __ _ UNSUBSCRIBE or access ARSlist Archives
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AW: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 7.5
following env-vars are set by arsystem
LANG
TWO_TASK
ARCONFIGDIR
LC_ALL
PATH
ORACLE_HOME
LD_LIBRARY_PATH
ORA_NLS
ORA_NLS32
ORA_NLS33
NLS_LANG
NLSPATH
CLIENT_LOCALE
-Ursprüngliche Nachricht-
Von: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] Im Auftrag von koray
Gesendet: Mittwoch, 21. April 2010 13:57
An: arslist@ARSLIST.ORG
Betreff: Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 7.5
Hello again,
Can anyone send me the output of "env" command related to Remedy or APIs?
Best Regards,
Koray
On Apr 21, 12:24 pm, koray wrote:
> @Juan Ingles: The C script exits with 0 in any case.
> Trying above "arsystem env " results with Abort - core
> dumped
>
> However the script isn't directly called in order to set the
> environment variables. mypath/script consists of
>
> #!/usr/bin/sh
> LD_LIBRARY_PATH=
> export LD_LIBRARY_PATH
> // "$@"
>
> @Conny: you are right, I doubt that this is really related to the
> environment variables.. But i am not sure how to overcome this..
>
> Best Regards,
> Koray
>
> __
> _ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
> attend wwrug10www.wwrug.comARSlist: "Where the Answers Are"
>
> --
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AW: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 7.5
Koray,
when you restart arserverd in your shell and then execute the AL with run
process you will perhaps see some helpful error-messages.
I think it's something related to the environment (ENV-Vars like
LD_LIBRARY_PATH or something like that).
To execute your script with the same env. as arserverd do the following.
//bin/arsystem env /mypath/script -p1 parameter1 -p2 parameter2
Kind Regards Conny
-Ursprüngliche Nachricht-
Von: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] Im Auftrag von koray
Gesendet: Dienstag, 20. April 2010 18:54
An: arslist@ARSLIST.ORG
Betreff: Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 7.5
Hello Conny,
I activated arfork-log and here is the output:
arforkd version 7.5.00 PatchTue Apr 20 18:46:00 2010 Arforkd: Opening log file
in overwrite mode.
Tue Apr 20 18:46:00 2010 Awaiting record marker.
Tue Apr 20 18:46:04 2010 Received record marker.
Tue Apr 20 18:46:04 2010 Spawning child, shell "", command "/mypath/ script -p1
parameter1 -p2 parameter2".
Tue Apr 20 18:46:04 2010 Spawned "/mypath/script -p1 parameter1 -p2 parameter2"
as pid 886.
Tue Apr 20 18:46:04 2010 Awaiting record marker.
Tue Apr 20 18:46:06 2010 process id 886 has exited with status 0x86.
Tue Apr 20 18:46:14 2010 Received record marker.
@process id 886 has exited with status 0x86: Can you help me on what
0x86 status is?
@arserverd restart: How can I see the stdout messages related while the restart?
Best Regards,
Koray
On Apr 20, 7:32 pm, Conny Martin wrote:
> Koray,
>
> acivate arfork-log. If you don't see anything in arfork.log restart arserverd
> in your Unix-shell to see stdout/stderr.
>
> HTH
>
> Kind Regards Conny
>
> -Ursprüngliche Nachricht-
> Von: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] Im Auftrag von koray
> Gesendet: Dienstag, 20. April 2010 18:29
> An: arsl...@arslist.org
> Betreff: Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR
> Server 7.5
>
> Script's working quite perfect. I tried copying&pasting "/mypath/ script -p1
> parameter1 -p2 parameter2" to UNIX shell and it returns as expected. So it
> can't be the syntax.
>
> On Apr 20, 7:21 pm, Frank Caruso wrote:
>
>
>
>
>
> > Is the problem with the syntax or with what /mypath/script is doing?
>
> > On Tue, Apr 20, 2010 at 7:18 PM, koray wrote:
> > > Hello together,
>
> > > I have upgraded my ARS servers from 6.3 to 7.5 and facing with
> > > some major problems since then.
> > > The previous syntax to run an external process via an Active Link
> > > was
>
> > > $PROCESS$ @@: /mypath/script -p1 parameter1 -p2 parameter2
>
> > > and it worked perfect. But since the 7.5 upgrade I have been
> > > receiving
> > > errors:
>
> > > -> Passed qualification -- perform if actions
> > > 0: Set Fields
>
> > > Process: /mypath/script -p1 parameter1 -p2
> > > parameter2
> > > Error while performing active link action
>
> > > Do you have any idea? What am I doing wrong here?
> > > I even tried double-quoting the parameters but nothing seems to work.
>
> > > Also removing ":" character from active link results with no error
> > > but returns null.
>
> > > Thanks in advance!
> > > Koray
>
> > > __
> > > __ ___ UNSUBSCRIBE or access ARSlist Archives
> > > atwww.arslist.orgattend wwrug10www.wwrug.comARSlist:"Where the Answers
> > > Are"
>
> >
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> > Answers Are"
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>
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AW: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 7.5
Koray,
acivate arfork-log. If you don't see anything in arfork.log restart arserverd
in your Unix-shell to see stdout/stderr.
HTH
Kind Regards Conny
-Ursprüngliche Nachricht-
Von: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] Im Auftrag von koray
Gesendet: Dienstag, 20. April 2010 18:29
An: arslist@ARSLIST.ORG
Betreff: Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 7.5
Script's working quite perfect. I tried copying&pasting "/mypath/ script -p1
parameter1 -p2 parameter2" to UNIX shell and it returns as expected. So it
can't be the syntax.
On Apr 20, 7:21 pm, Frank Caruso wrote:
> Is the problem with the syntax or with what /mypath/script is doing?
>
>
>
>
>
> On Tue, Apr 20, 2010 at 7:18 PM, koray wrote:
> > Hello together,
>
> > I have upgraded my ARS servers from 6.3 to 7.5 and facing with some
> > major problems since then.
> > The previous syntax to run an external process via an Active Link
> > was
>
> > $PROCESS$ @@: /mypath/script -p1 parameter1 -p2 parameter2
>
> > and it worked perfect. But since the 7.5 upgrade I have been
> > receiving
> > errors:
>
> > -> Passed qualification -- perform if actions
> > 0: Set Fields
>
> > Process: /mypath/script -p1 parameter1 -p2
> > parameter2
> > Error while performing active link action
>
> > Do you have any idea? What am I doing wrong here?
> > I even tried double-quoting the parameters but nothing seems to work.
>
> > Also removing ":" character from active link results with no error
> > but returns null.
>
> > Thanks in advance!
> > Koray
>
> >
> > ___ UNSUBSCRIBE or access ARSlist Archives
> > atwww.arslist.org attend wwrug10www.wwrug.comARSlist: "Where the Answers
> > Are"
>
> __
> _ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
> attend wwrug10www.wwrug.comARSlist: "Where the Answers Are"
>
> --
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> athttp://groups.google.com/group/arslist?hl=en.
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