AW: content of diary

2010-11-12 Thread Wagner, Christoph
Hey Thad,

 

you did a great job! I downloaded the examble by Mike Debords and imported the 
def-file into my remedy. Then I modified one of the active link as I needed it. 
At last I changed the value of the OLE-Automation à SendKeys à bstrKeys to 
%+{F7} (without quotation).

 

+ - SHIFT

% - ALT

 

That worked!

 

Thank you!

 

Christoph

 

Von: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] Im Auftrag von Thad Esser
Gesendet: Donnerstag, 11. November 2010 17:49
An: arslist@ARSLIST.ORG
Betreff: Re: content of diary

 

** There is a keyboard shortcut to do this - Shift-Alt-F7.  So, with the caveat 
that this only works with the user tool, you could set focus to the diary 
field, and then use OLE to do the shift-alt-f7.  See the OLE examples in the 
download section of http://www.buoyantsolutions.net/  (although now that I 
check it, the link doesn't appear to be working).  Lookup OLE Automation as 
an active link action, that should get you started.

Thad

On Wed, Nov 10, 2010 at 11:57 PM, Wagner, Christoph 
christoph.wag...@ard-stern.de wrote:

Hey there,

I wrote my question yesterday but I forgot to enable the option that I
can receive your answers :). So I am writing the same again.

PS: I also forgot to tell you my version:

Remedy Server: 7.1P8

Thanks again.



Hello there,

I want to directly show the content of a diary if a form is opened. I
want to avoid that the user have to click on book-button.

I tried to use the change field - set focus to field - option but
unfortunately it only sets the focus to the diary (what a suprise :) )
and doesn't show the content.

Is it possible at all?

Thanks and greatings.

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AW: content of diary

2010-11-11 Thread Wagner, Christoph
Hey ho,

this could be a workaround. But what about this :):

If a user changes the ticket-status (e.g. from new to wait) the user should see 
the details of a date/time-field so he can enter the value directly. 

Do you have a workaround for that problem?

greatings 

Christoph

-Ursprüngliche Nachricht-
Von: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] Im Auftrag von Reiser, John J
Gesendet: Donnerstag, 11. November 2010 14:48
An: arslist@ARSLIST.ORG
Betreff: Re: content of diary

Christoph,
I don't think there is an Active Link action that will open the Diary field.
A few workarounds would be to either put a Display Only Character field on the 
form, show it and SET it with the data pulled from the form using 'Request_ID' 
= $Request_ID$ in the Set Fields action.
Another move would be to use a Display only Form with a Character field an open 
it and SET it in the same manner.

HTH,

---
John J. Reiser
Senior Software Development Analyst
Remedy Administrator/Developer
Lockheed Martin - MS2
The star that burns twice as bright burns half as long. 
Pay close attention and be illuminated by its brilliance. - paraphrased by me 

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Wagner, Christoph
Sent: Thursday, November 11, 2010 2:58 AM
To: arslist@ARSLIST.ORG
Subject: EXTERNAL: content of diary

Hey there,

I wrote my question yesterday but I forgot to enable the option that I can 
receive your answers :). So I am writing the same again.

PS: I also forgot to tell you my version:

Remedy Server: 7.1P8

Thanks again.



Hello there,

I want to directly show the content of a diary if a form is opened. I want to 
avoid that the user have to click on book-button.

I tried to use the change field - set focus to field - option but 
unfortunately it only sets the focus to the diary (what a suprise :) ) and 
doesn't show the content. 

Is it possible at all?

Thanks and greatings.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 
www.wwrug.com ARSList: Where the Answers Are

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug11 www.wwrug.com ARSList: Where the Answers Are

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug11 www.wwrug.com ARSList: Where the Answers Are