Re: Adding the VIP to the Incident Management Console

[Frank Caruso]

I added the VIP field to the WatchList form and was then able to select it from 
the Incident Console table field.

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Adding the VIP to the Incident Management Console

[Kemes, Lisa A DLA CTR INFORMATION OPERATIONS]

I'm trying to add the VIP field to the Incident Management Console.  

This is very easy with other fields that I wanted to add to this table (the 
z2TH Incidents table).  Essentially, if it's on the HPD:CFG_IncidentWatchList 
form, you should be able to add it to the Incident management Console.

The VIP field is on the HPD:CFG_IncidentWatchList and the HPD:IncidentInterface 
form, but when I try to add it to the z2TH Incidents table on the HPD:Incident 
Management Console form, I'm not able to find it.  Again, I can see it on the 
HPD:CFG_IncidentWatchList and the HPD:IncidentInterface form.  I was able to 
add the Submit Date to this table, but not VIP?

Has anyone run into this before?  We are on 8.1 SP2 ITSM.

Lisa Kemes
Remedy Consultant
Dev Technology Group
DLA Office: (717) 770-6437
Cell Phone: (717) 602-9460
lisa.ke...@devtechnology.com

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