SV: Alias in ITSM
Great, very helpful :) -Ursprungligt meddelande- Från: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] För Misi Mladoniczky Skickat: den 13 juni 2013 10:58 Till: arslist@ARSLIST.ORG Ämne: Re: Alias in ITSM Hi, Here is the direct access URL for the Alias lookup: https://rrr.se/cgi/alias Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > are you guys aware of the alias lookup capability on RRR.se?...it has > multiple ITSM versions and everything. > > > On Wed, Jun 12, 2013 at 12:28 PM, Kemes, Lisa A DLA CTR INFORMATION > OPERATIONS wrote: > >> I'd love to see it when you are finished. Would be a nice reference >> to have. >> >> Lisa >> >> -Original Message- >> From: Action Request System discussion list(ARSList) >> [mailto:arslist@ARSLIST.ORG] On Behalf Of >> lars.j.petters...@vattenfall.com >> Sent: Wednesday, June 12, 2013 2:08 PM >> To: arslist@ARSLIST.ORG >> Subject: Alias in ITSM >> >> ** >> Hej, just annoying I think when a form has a visible name in the user >> tool, but another name in dev studio, not easy to find the matching >> form I think. >> And, db name is often the same as label, but sometimes a total >> different one, many fields has also the same label name, makes it >> diffucult when making reports... >> >> I'm builing a helptool for ITSM, and have been aware of this now. >> >> // Lars >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> _ >> __ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" >> > > __ > _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Alias in ITSM
Hi, Here is the direct access URL for the Alias lookup: https://rrr.se/cgi/alias Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > are you guys aware of the alias lookup capability on RRR.se?...it has > multiple ITSM versions and everything. > > > On Wed, Jun 12, 2013 at 12:28 PM, Kemes, Lisa A DLA CTR INFORMATION > OPERATIONS wrote: > >> I'd love to see it when you are finished. Would be a nice reference to >> have. >> >> Lisa >> >> -Original Message- >> From: Action Request System discussion list(ARSList) >> [mailto:arslist@ARSLIST.ORG] On Behalf Of >> lars.j.petters...@vattenfall.com >> Sent: Wednesday, June 12, 2013 2:08 PM >> To: arslist@ARSLIST.ORG >> Subject: Alias in ITSM >> >> ** >> Hej, just annoying I think when a form has a visible name in the user >> tool, but another name in dev studio, not easy to find the matching form >> I think. >> And, db name is often the same as label, but sometimes a total different >> one, many fields has also the same label name, makes it diffucult when >> making reports... >> >> I'm builing a helptool for ITSM, and have been aware of this now. >> >> // Lars >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> ___ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" >> > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Alias in ITSM
And the free spreadsheets from STH? It offers all alias of all forms plus aliases field names, defaults, enum values etc for all fields of ITSM. Available for OOTB 7.6.04 and 8.0.0 In our Freebies section. With a free trial you can run it against your servers so that you get your customized fields and forms as well. Cheers Ben Chernys Senior Software Architect logoSthInc-sm Canada / Deutschland Mobile: +49 171 380 2329GMT + 1 + [ DST ] Email: Ben.Chernys_AT_softwaretoolhouse.com Web: <http://www.softwaretoolhouse.com/> www.softwaretoolhouse.com We are a BMC Technology Alliance Partner Check out Software Tool House's free Diary Editor and out Freebies Section for a ITSM 7.6.04 and 8.0.0 Fields spreadsheet. Meta-Update, our premium ARS Data tool, lets you automate your imports, migrations, in no time at all, without programming, without staging forms, without merge workflow. <http://www.softwaretoolhouse.com/> http://www.softwaretoolhouse.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: June-12-13 20:34 To: arslist@ARSLIST.ORG Subject: Re: Alias in ITSM ** are you guys aware of the alias lookup capability on RRR.se?...it has multiple ITSM versions and everything. On Wed, Jun 12, 2013 at 12:28 PM, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS wrote: I'd love to see it when you are finished. Would be a nice reference to have. Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of lars.j.petters...@vattenfall.com Sent: Wednesday, June 12, 2013 2:08 PM To: arslist@ARSLIST.ORG Subject: Alias in ITSM ** Hej, just annoying I think when a form has a visible name in the user tool, but another name in dev studio, not easy to find the matching form I think. And, db name is often the same as label, but sometimes a total different one, many fields has also the same label name, makes it diffucult when making reports... I'm builing a helptool for ITSM, and have been aware of this now. // Lars _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.3345 / Virus Database: 3199/6405 - Release Date: 06/12/13 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" <> smime.p7s Description: S/MIME cryptographic signature
Re: Alias in ITSM
This is one area where using Mid Tier is helpful. Unless the form is displayed in line you can look at the URL to find the actual form name. I use this all of the time in my reverse engineering endeavors. Jason On Wed, Jun 12, 2013 at 11:07 AM, wrote: > ** > Hej, just annoying I think when a form has a visible name in the user > tool, but another name in dev studio, not easy to find the matching form I > think. > And, db name is often the same as label, but sometimes a total different > one, many fields has also the same label name, makes it diffucult when > making reports… > > I'm builing a helptool for ITSM, and have been aware of this now. > > // Lars > > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
SV: Alias in ITSM
Yes, I will try misi's tool. The helptooll will check for open objects when removing a team member from a support group for exampe. To just remove if he/she has open inc, problems, changes sems wrong to me, first close or reassin the ticksts,, then remove..the user, the helptool is 100% besides itsm module. // Lars Från: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] För Longwing, Lj Skickat: den 12 juni 2013 20:34 Till: arslist@ARSLIST.ORG Ämne: Re: Alias in ITSM ** are you guys aware of the alias lookup capability on RRR.se?...it has multiple ITSM versions and everything. On Wed, Jun 12, 2013 at 12:28 PM, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS mailto:lisa.kemes@dla.mil>> wrote: I'd love to see it when you are finished. Would be a nice reference to have. Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of lars.j.petters...@vattenfall.com<mailto:lars.j.petters...@vattenfall.com> Sent: Wednesday, June 12, 2013 2:08 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Alias in ITSM ** Hej, just annoying I think when a form has a visible name in the user tool, but another name in dev studio, not easy to find the matching form I think. And, db name is often the same as label, but sometimes a total different one, many fields has also the same label name, makes it diffucult when making reports... I'm builing a helptool for ITSM, and have been aware of this now. // Lars _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Alias in ITSM
are you guys aware of the alias lookup capability on RRR.se?...it has multiple ITSM versions and everything. On Wed, Jun 12, 2013 at 12:28 PM, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS wrote: > I'd love to see it when you are finished. Would be a nice reference to > have. > > Lisa > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of > lars.j.petters...@vattenfall.com > Sent: Wednesday, June 12, 2013 2:08 PM > To: arslist@ARSLIST.ORG > Subject: Alias in ITSM > > ** > Hej, just annoying I think when a form has a visible name in the user > tool, but another name in dev studio, not easy to find the matching form > I think. > And, db name is often the same as label, but sometimes a total different > one, many fields has also the same label name, makes it diffucult when > making reports... > > I'm builing a helptool for ITSM, and have been aware of this now. > > // Lars > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Alias in ITSM
I'd love to see it when you are finished. Would be a nice reference to have. Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of lars.j.petters...@vattenfall.com Sent: Wednesday, June 12, 2013 2:08 PM To: arslist@ARSLIST.ORG Subject: Alias in ITSM ** Hej, just annoying I think when a form has a visible name in the user tool, but another name in dev studio, not easy to find the matching form I think. And, db name is often the same as label, but sometimes a total different one, many fields has also the same label name, makes it diffucult when making reports... I'm builing a helptool for ITSM, and have been aware of this now. // Lars _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Alias in ITSM
Hej, just annoying I think when a form has a visible name in the user tool, but another name in dev studio, not easy to find the matching form I think. And, db name is often the same as label, but sometimes a total different one, many fields has also the same label name, makes it diffucult when making reports... I'm builing a helptool for ITSM, and have been aware of this now. // Lars ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
