Re: Application Tab Won't Fly back In
We had the same problem in SP4 before the fix was available. So we added an Active Link to the AL Guide SHR:LHP:FormOpen to activate on selection of item/Application from the flyout App List and hide the flyout. Glad they've applied a fix! Trez Trez Moreland Maryland Department of Information Technology 45 Calvert Street, Room 264 Annapolis, Maryland 21401 (410) 260-7648 trez.morel...@maryland.gov ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Application Tab Won't Fly back In
Thanks Kevin! We got the hotfix from BMC and it worked! -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kevin Shaffer Sent: Friday, April 25, 2014 9:02 AM To: arslist@ARSLIST.ORG Subject: Re: Application Tab Won't Fly back In ** Try Support, BMC sent me a def and I believe the defect number was SW00441425. I don't still have it or I would forward it on. Kevin Date: Thu, 24 Apr 2014 09:12:37 -0400 From: lisa.kemes@dla.mil Subject: Application Tab Won't Fly back In To: arslist@ARSLIST.ORG ** I'm not sure how else to describe this problem, but when we upgraded from 7.6.04 SP2 to 7.6.04 SP5 the application tab that flies out (or expands) when you click on it, doesn't fly back in when you click on a link (like Asset Management then Asset Management Console) Is there something in the Midtier files that we would have to update to make this happen? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Application Tab Won't Fly back In
Try Support, BMC sent me a def and I believe the defect number was SW00441425. I don't still have it or I would forward it on. Kevin Date: Thu, 24 Apr 2014 09:12:37 -0400 From: lisa.kemes@dla.mil Subject: Application Tab Won't Fly back In To: arslist@ARSLIST.ORG ** I’m not sure how else to describe this problem, but when we upgraded from 7.6.04 SP2 to 7.6.04 SP5 the application tab that flies out (or expands) when you click on it, doesn’t fly back in when you click on a link (like “Asset Management” then “Asset Management Console”) Is there something in the Midtier files that we would have to update to make this happen? Lisa KemesRemedy ConsultantDev Technology GroupDLA Office: (717) 770-6437Cell Phone: (717) 602-9460lisa.ke...@devtechnology.com _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Application Tab Won't Fly back In
SP4 acts the same way for us too. Thank you, Heather Hutcheson From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Thursday, April 24, 2014 6:13 AM To: arslist@ARSLIST.ORG Subject: Application Tab Won't Fly back In ** I'm not sure how else to describe this problem, but when we upgraded from 7.6.04 SP2 to 7.6.04 SP5 the application tab that flies out (or expands) when you click on it, doesn't fly back in when you click on a link (like Asset Management then Asset Management Console) Is there something in the Midtier files that we would have to update to make this happen? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.commailto:lisa.ke...@devtechnology.com _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Application Tab Won't Fly back In
I'm not sure how else to describe this problem, but when we upgraded from 7.6.04 SP2 to 7.6.04 SP5 the application tab that flies out (or expands) when you click on it, doesn't fly back in when you click on a link (like Asset Management then Asset Management Console) Is there something in the Midtier files that we would have to update to make this happen? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 lisa.ke...@devtechnology.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years