Re: Application Tab Won't Fly back In

2014-04-30 Thread Trez Moreland
We had the same problem in SP4 before the fix was available.  So we added an 
Active Link to the AL Guide SHR:LHP:FormOpen to activate on selection of 
item/Application from the flyout App List and hide the flyout.  Glad they've 
applied a fix!

Trez


Trez Moreland
Maryland Department of Information Technology
45 Calvert Street, Room  264
Annapolis, Maryland 21401
(410) 260-7648

trez.morel...@maryland.gov

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Re: Application Tab Won't Fly back In

2014-04-29 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
Thanks Kevin!  We got the hotfix from BMC and it worked!

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kevin Shaffer
Sent: Friday, April 25, 2014 9:02 AM
To: arslist@ARSLIST.ORG
Subject: Re: Application Tab Won't Fly back In

** 
Try Support, BMC sent me a def and I believe the defect number was
SW00441425.  I don't still have it or I would forward it on.
 
Kevin
 



Date: Thu, 24 Apr 2014 09:12:37 -0400
From: lisa.kemes@dla.mil
Subject: Application Tab Won't Fly back In
To: arslist@ARSLIST.ORG

** 

I'm not sure how else to describe this problem, but when we upgraded
from 7.6.04 SP2 to 7.6.04 SP5 the application tab that flies out (or
expands) when you click on it, doesn't fly back in when you click on a
link (like Asset Management then Asset Management Console)

 

Is there something in the Midtier files that we would have to update to
make this happen?

 

Lisa Kemes

Remedy Consultant

Dev Technology Group

DLA Office: (717) 770-6437

Cell Phone: (717) 602-9460

lisa.ke...@devtechnology.com

 

 

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Re: Application Tab Won't Fly back In

2014-04-25 Thread Kevin Shaffer
Try Support, BMC sent me a def and I believe the defect number was SW00441425.  
I don't still have it or I would forward it on.
 
Kevin
 
Date: Thu, 24 Apr 2014 09:12:37 -0400
From: lisa.kemes@dla.mil
Subject: Application Tab Won't Fly back In
To: arslist@ARSLIST.ORG

**
I’m not sure how else to describe this problem, but when we upgraded from 
7.6.04 SP2 to 7.6.04 SP5 the application tab that flies out (or expands) when 
you click on it, doesn’t fly back in when you click on a link (like “Asset 
Management” then “Asset Management Console”) Is there something in the Midtier 
files that we would have to update to make this happen? Lisa KemesRemedy 
ConsultantDev Technology GroupDLA Office: (717) 770-6437Cell Phone: (717) 
602-9460lisa.ke...@devtechnology.com  
_ARSlist: Where the Answers Are and have been for 20 years_   
  
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Re: Application Tab Won't Fly back In

2014-04-25 Thread Hutcheson, Heather
SP4 acts the same way for us too.


Thank you,
Heather Hutcheson

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION 
OPERATIONS
Sent: Thursday, April 24, 2014 6:13 AM
To: arslist@ARSLIST.ORG
Subject: Application Tab Won't Fly back In

**
I'm not sure how else to describe this problem, but when we upgraded from 
7.6.04 SP2 to 7.6.04 SP5 the application tab that flies out (or expands) when 
you click on it, doesn't fly back in when you click on a link (like Asset 
Management then Asset Management Console)

Is there something in the Midtier files that we would have to update to make 
this happen?

Lisa Kemes
Remedy Consultant
Dev Technology Group
DLA Office: (717) 770-6437
Cell Phone: (717) 602-9460
lisa.ke...@devtechnology.commailto:lisa.ke...@devtechnology.com


_ARSlist: Where the Answers Are and have been for 20 years_

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Application Tab Won't Fly back In

2014-04-24 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
I'm not sure how else to describe this problem, but when we upgraded
from 7.6.04 SP2 to 7.6.04 SP5 the application tab that flies out (or
expands) when you click on it, doesn't fly back in when you click on a
link (like Asset Management then Asset Management Console)

 

Is there something in the Midtier files that we would have to update to
make this happen?

 

Lisa Kemes

Remedy Consultant

Dev Technology Group

DLA Office: (717) 770-6437

Cell Phone: (717) 602-9460

lisa.ke...@devtechnology.com

 

 


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