Re: Asset Create and Update Permission Limits
Thank you for the extra information but I was looking to confirm that there are no other levels of permissions within Asset management, something between an Asset Admin and being in a Supported by group. As an Asset Admin you can do "everything" or if you are an Asset User within a "Supported by" group you have some limited update permissions. We are finding this permission model very limiting. Assets can bounce around different parts of the country and having to keep updating the Supported by group each time the asset moves is a task our end users do not want to handle. The only other choice I see is making them all Asset Admins or modifying underlying ITSM work flow, groups and roles. Has anybody had this same issue? Thank you again. Frank ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: Asset Create and Update Permission Limits
Hi, Please find some additional info below: If you are an Asset Admin for a Company you can create, update and delete any asset. Comments: True. Additionally, you can 1. Access to do Bulk Updates 2. Access to Manage Inventory 3. Ability to relate one CI to other 4. Full access to manage all configurations 5. Full access to manage all costs 6. Full Access to manage all schedules If you are an Asset User and are a member of any of the "Supported by" groups related to an asset then you can modify that asset (with some limitations). Comments: True, Full Access to those CI’s affiliated to their support groups (read access to others). HTH -- Regards, Dhanshree Vyom Labs Pvt. Ltd. BSM Solutions & Services || ITIL Consulting & Training Email: i...@vyomlabs.com || Web Site: www.vyomlabs.com Follow Vyom Labs http://twitter.com/#!/vyomlabs || http://www.linkedin.com/company/vyom-labs -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Frank Caruso Sent: Friday, August 31, 2012 1:47 AM To: arslist@ARSLIST.ORG Subject: Asset Create and Update Permission Limits ITSM 7.6.4 sp2 The Asset Management application "appears" to have only two levels of permissioning (not concerned update Asset Viewer). This my understanding: If you are an Asset Admin for a Company you can create, update and delete any asset. If you are an Asset User and are a memeber of any of the "Supported by" groups related to an asset then you can modify that asset (with some limitations). Are there any other levels that I am missing? Is there something between the Asset Admin and the Supported by permissioning? Thank you Frank ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: Asset Create and Update Permission Limits
I think you also may need Asset Admin out of the box in order to see manage inventory and modify items within it. Sent from my iPhone On Aug 30, 2012, at 4:18 PM, Frank Caruso wrote: > ITSM 7.6.4 sp2 > > The Asset Management application "appears" to have only two levels of > permissioning (not concerned update Asset Viewer). > > This my understanding: > If you are an Asset Admin for a Company you can create, update and delete any > asset. > If you are an Asset User and are a memeber of any of the "Supported by" > groups related to an asset then you can modify that asset (with some > limitations). > > Are there any other levels that I am missing? Is there something between the > Asset Admin and the Supported by permissioning? > > Thank you > > Frank > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Asset Create and Update Permission Limits
ITSM 7.6.4 sp2 The Asset Management application "appears" to have only two levels of permissioning (not concerned update Asset Viewer). This my understanding: If you are an Asset Admin for a Company you can create, update and delete any asset. If you are an Asset User and are a memeber of any of the "Supported by" groups related to an asset then you can modify that asset (with some limitations). Are there any other levels that I am missing? Is there something between the Asset Admin and the Supported by permissioning? Thank you Frank ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
