Associating .ARTASK Files to VBS
Hello everyone: I have a creative problem and I'd sincerely appreciate any/all suggestions or ideas. I don't even know if what I'm trying to do is possible, but I'm open to all ideas. I've written a neat little application that, when executed, launches the Remedy User client and logs the user on automatically. What I really like about it is that it also works with .artask attachments. That is, Remedy shoots the user a message: You have a ticket assigned to you. Click the attachment below to view it. The user double clicks the attachment, and my executable first checks to see if Remedy is running. If it is not, it launches Remedy as the user logged on to the OS, and then it launches ARTask, which in turn, displays the ticket. It's a very simple (poor man's) SSO. It works great. Here's the problem. The application I wrote is, well, an application. That is, it's an .EXE. In my environment, putting new .EXE files on workstations is a no-no, but putting scripts (such as VBS) is perfectly fine. So I completely re-wrote the application as a VB script. It works fine...except for the .ARTASK association. Evidently in Windows XP, one cannot associate a file to be run by a VB script the way one would, say, associate a .DOC file be opened with Word. So now I'm stuck. I need some way to change the file association of .ARTASK to ARtask.exe to .ARTASK to custom VBS. Any ideas? Norm ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Associating .ARTASK Files to VBS
Norm, You should be able to change the associated program for file extensions here: My Computer Tools Options File Types file extension. How are you handling the User Tool authentication? The Windows user name is easy enough to capture, but how do you handle feeding the User Tool the password? Or how are you bypassing the password? Stephen From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Monday, July 30, 2007 11:40 AM To: arslist@ARSLIST.ORG Subject: Associating .ARTASK Files to VBS ** Hello everyone: I have a creative problem and I'd sincerely appreciate any/all suggestions or ideas. I don't even know if what I'm trying to do is possible, but I'm open to all ideas. I've written a neat little application that, when executed, launches the Remedy User client and logs the user on automatically. What I really like about it is that it also works with .artask attachments. That is, Remedy shoots the user a message: You have a ticket assigned to you. Click the attachment below to view it. The user double clicks the attachment, and my executable first checks to see if Remedy is running. If it is not, it launches Remedy as the user logged on to the OS, and then it launches ARTask, which in turn, displays the ticket. It's a very simple (poor man's) SSO. It works great. Here's the problem. The application I wrote is, well, an application. That is, it's an .EXE. In my environment, putting new .EXE files on workstations is a no-no, but putting scripts (such as VBS) is perfectly fine. So I completely re-wrote the application as a VB script. It works fine...except for the .ARTASK association. Evidently in Windows XP, one cannot associate a file to be run by a VB script the way one would, say, associate a .DOC file be opened with Word. So now I'm stuck. I need some way to change the file association of .ARTASK to ARtask.exe to .ARTASK to custom VBS. Any ideas? Norm __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Associating .ARTASK Files to VBS
Unfortunately that doesn't work. Windows won't allow it. It throws a bogus error about ARTASK files not being valid executables. And to answer your question, just use a standard password for all users. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen Sent: Monday, July 30, 2007 10:57 AM To: arslist@ARSLIST.ORG Subject: Re: Associating .ARTASK Files to VBS ** Norm, You should be able to change the associated program for file extensions here: My Computer Tools Options File Types file extension. How are you handling the User Tool authentication? The Windows user name is easy enough to capture, but how do you handle feeding the User Tool the password? Or how are you bypassing the password? Stephen From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Monday, July 30, 2007 11:40 AM To: arslist@ARSLIST.ORG Subject: Associating .ARTASK Files to VBS ** Hello everyone: I have a creative problem and I'd sincerely appreciate any/all suggestions or ideas. I don't even know if what I'm trying to do is possible, but I'm open to all ideas. I've written a neat little application that, when executed, launches the Remedy User client and logs the user on automatically. What I really like about it is that it also works with .artask attachments. That is, Remedy shoots the user a message: You have a ticket assigned to you. Click the attachment below to view it. The user double clicks the attachment, and my executable first checks to see if Remedy is running. If it is not, it launches Remedy as the user logged on to the OS, and then it launches ARTask, which in turn, displays the ticket. It's a very simple (poor man's) SSO. It works great. Here's the problem. The application I wrote is, well, an application. That is, it's an .EXE. In my environment, putting new .EXE files on workstations is a no-no, but putting scripts (such as VBS) is perfectly fine. So I completely re-wrote the application as a VB script. It works fine...except for the .ARTASK association. Evidently in Windows XP, one cannot associate a file to be run by a VB script the way one would, say, associate a .DOC file be opened with Word. So now I'm stuck. I need some way to change the file association of .ARTASK to ARtask.exe to .ARTASK to custom VBS. Any ideas? Norm __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Associating .ARTASK Files to VBS
That sounds similar to an issue we had here. There were some users (but not all) that would occasionally (but not always) get an error like that when they tried to open the ARTask file. After it being an outstanding issue for a while, we tracked it down to the open action of the file association. We needed to put double quotes around the filename parameter (%1) in the Open action. The issue was only with filenames that had spaces or other special characters in it and the double quotes took care of that. It was a goofy little bugger to find, but once found, it was simple to fix. Hopefully, that helps. Thad Esser Remedy Developer Argue for your limitations, and sure enough, they're yours.-- Richard Bach Kaiser Norm E CIV USAF 96 CS/SCCE [EMAIL PROTECTED] Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG 07/30/2007 09:33 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Associating .ARTASK Files to VBS Unfortunately that doesn't work. Windows won't allow it. It throws a bogus error about ARTASK files not being valid executables. And to answer your question, just use a standard password for all users. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen Sent: Monday, July 30, 2007 10:57 AM To: arslist@ARSLIST.ORG Subject: Re: Associating .ARTASK Files to VBS ** Norm, You should be able to change the associated program for file extensions here: My Computer Tools Options File Types file extension. How are you handling the User Tool authentication? The Windows user name is easy enough to capture, but how do you handle feeding the User Tool the password? Or how are you bypassing the password? Stephen From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Monday, July 30, 2007 11:40 AM To: arslist@ARSLIST.ORG Subject: Associating .ARTASK Files to VBS ** Hello everyone: I have a creative problem and I'd sincerely appreciate any/all suggestions or ideas. I don't even know if what I'm trying to do is possible, but I'm open to all ideas. I've written a neat little application that, when executed, launches the Remedy User client and logs the user on automatically. What I really like about it is that it also works with .artask attachments. That is, Remedy shoots the user a message: You have a ticket assigned to you. Click the attachment below to view it. The user double clicks the attachment, and my executable first checks to see if Remedy is running. If it is not, it launches Remedy as the user logged on to the OS, and then it launches ARTask, which in turn, displays the ticket. It's a very simple (poor man's) SSO. It works great. Here's the problem. The application I wrote is, well, an application. That is, it's an .EXE. In my environment, putting new .EXE files on workstations is a no-no, but putting scripts (such as VBS) is perfectly fine. So I completely re-wrote the application as a VB script. It works fine...except for the .ARTASK association. Evidently in Windows XP, one cannot associate a file to be run by a VB script the way one would, say, associate a .DOC file be opened with Word. So now I'm stuck. I need some way to change the file association of .ARTASK to ARtask.exe to .ARTASK to custom VBS. Any ideas? Norm __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ***IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited. Nothing in this email, including any attachment, is intended to be a legally binding signature.*** ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
