Re: Book on Remedy...
Why do we not start a Remedy Online Book wiki where everybody can add their comments/experiences and then compile the book from that? Might be a good start and all can comment or add when they like to... Francois -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hulmes, Timothy CTR MDA/ICTO Sent: Monday, April 02, 2012 5:56 PM To: arslist@ARSLIST.ORG Subject: Re: Book on Remedy... I have always wanted to write a book that would help others. If this project ever gets rolling again I would like to be involved. I would also be interested in taking what we have so far and completing it if necessary. Tim -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of arslist Sent: Monday, April 02, 2012 9:27 AM To: arslist@ARSLIST.ORG Subject: Re: Book on Remedy... ** Actually had a bunch of chapters written, a couple by others, and then it took so long the next release… the next release… My current thinking at some point is we need to create a wiki type collaborative effort, but again, the reward versus time model doesn’t work that well for someone like me. Instead I focused the last few years on filling the Conference void, more time consuming than I expected (yes, I really was that naïve, otherwise I would never have attempted it. Fortunately we have a great team working on it, the first year was a rather steep learning curve). Original title for the book was: In the beginning, there were filters Both history and how to approach with the ARSystem versus traditional languages( which to me includes the silly world of java interpreters), In other words process oriented versus code block oriented. An object in Remedy [ARSystem] to me is a process not a sub-routine black box. Daniel From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gordon Frank Sent: April 2, 2012 8:58 AM To: arslist@ARSLIST.ORG Subject: Re: Book on Remedy... ** Dan Bloom and a few others had talked about making a Remedy Book for Dummies but I think we got side-tracked. I've mentioned it to Doug a couple of times, but he got side-tracked as well. At the time we talked, ARS was still at Version 5.x. Things have gotten more complicated with the rise of 7.4 and ITSM\CMDB. I would think it should be two volumes. Volume 1, basic Remedy ARS. Volume 2, ITSM\CMDB. BMC has excellent documentation, but no one has consolidated it into a book form. I am currently composing a Remedy 101 book for my current job and it would not be hard to combine several documents into one if I had the time. When Dan and I first talked, several people were going to take different chapters. Thoughts I had for Chapters are: 1. Basic ARS 2. Thin Client 3. Development 4. Integration 5. Reporting 6. Doug Stuff (Doug wrote a Tips and Tricks book back 3-4 years ago) 6. Secrets that not everyone knows (ARSList could feed this) 7. Gotchas 8. etc. Time is the problem, but there is enough expertise out their that it could be done. Gordon Frank Exelis, Inc From: richard@bwc.state.oh.us richard@bwc.state.oh.us To: arslist@ARSLIST.ORG Sent: Friday, March 30, 2012 8:08:11 AM Subject: Book on Remedy... ** Has anyone heard of a book on Remedy or the AR system? If so, can you provide details? Thanks. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are Blue Turtle Technologies (Pty) Limited | Reg. no.: 2003/002610/07 | http://www.blueturtle.co.za Gauteng : Tel: +27 (0)11 206 5600 | Fax: +27 (0)11 206 5606 | Midridge Office Estate, International Business Gateway, cnr New Road Sixth Street, Midrand, 1685 | P O Box 31331, Kyalami, 1684 Western Cape: Tel: +27 (0)87 721 1874 | Fax: +27 (0)21 552 7764 | Unit E6, Century Square, Heron Crescent, Century City, Cape Town, 7446 DISCLAIMER: This email and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to whom they are addressed. This communication represents the originator's personal views and opinions, which do not necessarily reflect those of Blue Turtle Technologies (Pty) Ltd. If you are not the original recipient or the person
Re: Book on Remedy...
I would be interested in such a book. Maybe I could manage the Spanish translation. Jose M. Huerta Project Manager** Movil: 661 665 088 Telf.: 971 75 03 24 Fax: 971 75 07 94 http://www.sm2baleares.es/ SM2 Baleares S.A. C/Rita Levi Edificio SM2 Parc Bit 07121 Palma de Mallorca http://es-es.facebook.com/pages/SM2-Baleares/158608627954 http://twitter.com/#!/SM2Baleares http://www.linkedin.com/company/sm2-baleares La información contenida en este mensaje de correo electrónico es confidencial. La misma, es enviada con la intención de que únicamente sea leída por la persona(s) a la(s) que va dirigida. El acceso a este mensaje por otras personas no está autorizado, por lo que en tal caso, le rogamos que nos lo comunique por la misma vía, se abstenga de realizar copias del mensaje o remitirlo o entregarlo a otra persona y proceda a borrarlo de inmediato. P Por favor, no imprima este mensaje ni sus documentos adjuntos si no es necesario. On Tue, Apr 3, 2012 at 09:37, Francois Seegers franco...@blueturtle.co.zawrote: Why do we not start a Remedy Online Book wiki where everybody can add their comments/experiences and then compile the book from that? Might be a good start and all can comment or add when they like to... Francois -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Hulmes, Timothy CTR MDA/ICTO Sent: Monday, April 02, 2012 5:56 PM To: arslist@ARSLIST.ORG Subject: Re: Book on Remedy... I have always wanted to write a book that would help others. If this project ever gets rolling again I would like to be involved. I would also be interested in taking what we have so far and completing it if necessary. Tim -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of arslist Sent: Monday, April 02, 2012 9:27 AM To: arslist@ARSLIST.ORG Subject: Re: Book on Remedy... ** Actually had a bunch of chapters written, a couple by others, and then it took so long the next release… the next release… My current thinking at some point is we need to create a wiki type collaborative effort, but again, the reward versus time model doesn’t work that well for someone like me. Instead I focused the last few years on filling the Conference void, more time consuming than I expected (yes, I really was that naïve, otherwise I would never have attempted it. Fortunately we have a great team working on it, the first year was a rather steep learning curve). Original title for the book was: In the beginning, there were filters Both history and how to approach with the ARSystem versus traditional languages( which to me includes the silly world of java interpreters), In other words process oriented versus code block oriented. An object in Remedy [ARSystem] to me is a process not a sub-routine black box. Daniel From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Gordon Frank Sent: April 2, 2012 8:58 AM To: arslist@ARSLIST.ORG Subject: Re: Book on Remedy... ** Dan Bloom and a few others had talked about making a Remedy Book for Dummies but I think we got side-tracked. I've mentioned it to Doug a couple of times, but he got side-tracked as well. At the time we talked, ARS was still at Version 5.x. Things have gotten more complicated with the rise of 7.4 and ITSM\CMDB. I would think it should be two volumes. Volume 1, basic Remedy ARS. Volume 2, ITSM\CMDB. BMC has excellent documentation, but no one has consolidated it into a book form. I am currently composing a Remedy 101 book for my current job and it would not be hard to combine several documents into one if I had the time. When Dan and I first talked, several people were going to take different chapters. Thoughts I had for Chapters are: 1. Basic ARS 2. Thin Client 3. Development 4. Integration 5. Reporting 6. Doug Stuff (Doug wrote a Tips and Tricks book back 3-4 years ago) 6. Secrets that not everyone knows (ARSList could feed this) 7. Gotchas 8. etc. Time is the problem, but there is enough expertise out their that it could be done. Gordon Frank Exelis, Inc From: richard@bwc.state.oh.us richard@bwc.state.oh.us To: arslist@ARSLIST.ORG Sent: Friday, March 30, 2012 8:08:11 AM Subject: Book on Remedy... ** Has anyone heard of a book on Remedy or the AR system? If so, can you provide details? Thanks. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_
Re: Book on Remedy...
Excellent idea. I would contribute where able Sent from my iPhone On 3 Apr 2012, at 08:37, Francois Seegers franco...@blueturtle.co.za wrote: Why do we not start a Remedy Online Book wiki where everybody can add their comments/experiences and then compile the book from that? Might be a good start and all can comment or add when they like to... Francois -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hulmes, Timothy CTR MDA/ICTO Sent: Monday, April 02, 2012 5:56 PM To: arslist@ARSLIST.ORG Subject: Re: Book on Remedy... I have always wanted to write a book that would help others. If this project ever gets rolling again I would like to be involved. I would also be interested in taking what we have so far and completing it if necessary. Tim -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of arslist Sent: Monday, April 02, 2012 9:27 AM To: arslist@ARSLIST.ORG Subject: Re: Book on Remedy... ** Actually had a bunch of chapters written, a couple by others, and then it took so long the next release… the next release… My current thinking at some point is we need to create a wiki type collaborative effort, but again, the reward versus time model doesn’t work that well for someone like me. Instead I focused the last few years on filling the Conference void, more time consuming than I expected (yes, I really was that naïve, otherwise I would never have attempted it. Fortunately we have a great team working on it, the first year was a rather steep learning curve). Original title for the book was: In the beginning, there were filters Both history and how to approach with the ARSystem versus traditional languages( which to me includes the silly world of java interpreters), In other words process oriented versus code block oriented. An object in Remedy [ARSystem] to me is a process not a sub-routine black box. Daniel From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gordon Frank Sent: April 2, 2012 8:58 AM To: arslist@ARSLIST.ORG Subject: Re: Book on Remedy... ** Dan Bloom and a few others had talked about making a Remedy Book for Dummies but I think we got side-tracked. I've mentioned it to Doug a couple of ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Book on Remedy...
Dan Bloom and a few others had talked about making a Remedy Book for Dummies but I think we got side-tracked. I've mentioned it to Doug a couple of times, but he got side-tracked as well. At the time we talked, ARS was still at Version 5.x. Things have gotten more complicated with the rise of 7.4 and ITSM\CMDB. I would think it should be two volumes. Volume 1, basic Remedy ARS. Volume 2, ITSM\CMDB. BMC has excellent documentation, but no one has consolidated it into a book form. I am currently composing a Remedy 101 book for my current job and it would not be hard to combine several documents into one if I had the time. When Dan and I first talked, several people were going to take different chapters. Thoughts I had for Chapters are: 1. Basic ARS 2. Thin Client 3. Development 4. Integration 5. Reporting 6. Doug Stuff (Doug wrote a Tips and Tricks book back 3-4 years ago) 6. Secrets that not everyone knows (ARSList could feed this) 7. G otchas 8. etc. Time is the problem, but there is enough expertise out their that it could be done. Gordon Frank Ex elis, Inc - Original Message - From: richard@bwc.state.oh.us richard@bwc.state.oh.us To: arslist@ARSLIST.ORG Sent: Friday, March 30, 2012 8:08:11 AM Subject: Book on Remedy... ** Has anyone heard of a book on Remedy or the AR system? If so, can you provide details? Thanks. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Book on Remedy...
Actually had a bunch of chapters written, a couple by others, and then it took so long the next release… the next release… My current thinking at some point is we need to create a wiki type collaborative effort, but again, the reward versus time model doesn’t work that well for someone like me. Instead I focused the last few years on filling the Conference void, more time consuming than I expected (yes, I really was that naïve, otherwise I would never have attempted it. Fortunately we have a great team working on it, the first year was a rather steep learning curve). Original title for the book was: In the beginning, there were filters Both history and how to approach with the ARSystem versus traditional languages( which to me includes the silly world of java interpreters), In other words process oriented versus code block oriented. An object in Remedy [ARSystem] to me is a process not a sub-routine black box. Daniel From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gordon Frank Sent: April 2, 2012 8:58 AM To: arslist@ARSLIST.ORG Subject: Re: Book on Remedy... ** Dan Bloom and a few others had talked about making a Remedy Book for Dummies but I think we got side-tracked. I've mentioned it to Doug a couple of times, but he got side-tracked as well. At the time we talked, ARS was still at Version 5.x. Things have gotten more complicated with the rise of 7.4 and ITSM\CMDB. I would think it should be two volumes. Volume 1, basic Remedy ARS. Volume 2, ITSM\CMDB. BMC has excellent documentation, but no one has consolidated it into a book form. I am currently composing a Remedy 101 book for my current job and it would not be hard to combine several documents into one if I had the time. When Dan and I first talked, several people were going to take different chapters. Thoughts I had for Chapters are: 1. Basic ARS 2. Thin Client 3. Development 4. Integration 5. Reporting 6. Doug Stuff (Doug wrote a Tips and Tricks book back 3-4 years ago) 6. Secrets that not everyone knows (ARSList could feed this) 7. Gotchas 8. etc. Time is the problem, but there is enough expertise out their that it could be done. Gordon Frank Exelis, Inc _ From: richard@bwc.state.oh.us richard@bwc.state.oh.us To: arslist@ARSLIST.ORG Sent: Friday, March 30, 2012 8:08:11 AM Subject: Book on Remedy... ** Has anyone heard of a book on Remedy or the AR system? If so, can you provide details? Thanks. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Book on Remedy...
Remedy is changing their documentation model to be wiki based. Might as well wait for that. Rick On Apr 2, 2012 11:27 AM, arslist arsl...@danielbloom.ca wrote: ** Actually had a bunch of chapters written, a couple by others, and then it took so long the next release… the next release… ** ** My current thinking at some point is we need to create a wiki type collaborative effort, but again, the reward versus time model doesn’t work that well for someone like me. Instead I focused the last few years on filling the Conference void, more time consuming than I expected (yes, I really was that naïve, otherwise I would never have attempted it. Fortunately we have a great team working on it, the first year was a rather steep learning curve). ** ** Original title for the book was: In the beginning, there were filters ** ** Both history and how to approach with the ARSystem versus traditional languages( which to me includes the silly world of java interpreters), In other words process oriented versus code block oriented. An object in Remedy [ARSystem] to me is a process not a sub-routine black box. ** ** Daniel ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Gordon Frank *Sent:* April 2, 2012 8:58 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Book on Remedy... ** ** ** Dan Bloom and a few others had talked about making a Remedy Book for Dummies but I think we got side-tracked. I've mentioned it to Doug a couple of times, but he got side-tracked as well. At the time we talked, ARS was still at Version 5.x. Things have gotten more complicated with the rise of 7.4 and ITSM\CMDB. I would think it should be two volumes. Volume 1, basic Remedy ARS. Volume 2, ITSM\CMDB. BMC has excellent documentation, but no one has consolidated it into a book form. I am currently composing a Remedy 101 book for my current job and it would not be hard to combine several documents into one if I had the time. When Dan and I first talked, several people were going to take different chapters. Thoughts I had for Chapters are: 1. Basic ARS 2. Thin Client 3. Development 4. Integration 5. Reporting 6. Doug Stuff (Doug wrote a Tips and Tricks book back 3-4 years ago) 6. Secrets that not everyone knows (ARSList could feed this) 7. Gotchas 8. etc. Time is the problem, but there is enough expertise out their that it could be done. Gordon Frank Exelis, Inc -- *From: *richard@bwc.state.oh.us richard@bwc.state.oh.us *To: *arslist@ARSLIST.ORG *Sent: *Friday, March 30, 2012 8:08:11 AM *Subject: *Book on Remedy... ** Has anyone heard of a book on Remedy or the AR system? If so, can you provide details? Thanks. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Book on Remedy...
I have always wanted to write a book that would help others. If this project ever gets rolling again I would like to be involved. I would also be interested in taking what we have so far and completing it if necessary. Tim -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of arslist Sent: Monday, April 02, 2012 9:27 AM To: arslist@ARSLIST.ORG Subject: Re: Book on Remedy... ** Actually had a bunch of chapters written, a couple by others, and then it took so long the next release… the next release… My current thinking at some point is we need to create a wiki type collaborative effort, but again, the reward versus time model doesn’t work that well for someone like me. Instead I focused the last few years on filling the Conference void, more time consuming than I expected (yes, I really was that naïve, otherwise I would never have attempted it. Fortunately we have a great team working on it, the first year was a rather steep learning curve). Original title for the book was: In the beginning, there were filters Both history and how to approach with the ARSystem versus traditional languages( which to me includes the silly world of java interpreters), In other words process oriented versus code block oriented. An object in Remedy [ARSystem] to me is a process not a sub-routine black box. Daniel From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gordon Frank Sent: April 2, 2012 8:58 AM To: arslist@ARSLIST.ORG Subject: Re: Book on Remedy... ** Dan Bloom and a few others had talked about making a Remedy Book for Dummies but I think we got side-tracked. I've mentioned it to Doug a couple of times, but he got side-tracked as well. At the time we talked, ARS was still at Version 5.x. Things have gotten more complicated with the rise of 7.4 and ITSM\CMDB. I would think it should be two volumes. Volume 1, basic Remedy ARS. Volume 2, ITSM\CMDB. BMC has excellent documentation, but no one has consolidated it into a book form. I am currently composing a Remedy 101 book for my current job and it would not be hard to combine several documents into one if I had the time. When Dan and I first talked, several people were going to take different chapters. Thoughts I had for Chapters are: 1. Basic ARS 2. Thin Client 3. Development 4. Integration 5. Reporting 6. Doug Stuff (Doug wrote a Tips and Tricks book back 3-4 years ago) 6. Secrets that not everyone knows (ARSList could feed this) 7. Gotchas 8. etc. Time is the problem, but there is enough expertise out their that it could be done. Gordon Frank Exelis, Inc From: richard@bwc.state.oh.us richard@bwc.state.oh.us To: arslist@ARSLIST.ORG Sent: Friday, March 30, 2012 8:08:11 AM Subject: Book on Remedy... ** Has anyone heard of a book on Remedy or the AR system? If so, can you provide details? Thanks. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Book on Remedy...
Has anyone heard of a book on Remedy or the AR system? If so, can you provide details? Thanks. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Book on Remedy...
Hi, Do you mean Remedy for Dummies? It's a given best seller ;-) Best Regards - Misi, RRR AB, http://rrr.se Has anyone heard of a book on Remedy or the AR system? If so, can you provide details? Thanks. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Book on Remedy...
I would love to see a book like that! Judy C. Dowell Manager of Server Operations Academic Computing Wake Forest School of Medicine (336) 713-7386 -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Friday, March 30, 2012 8:16 AM To: arslist@ARSLIST.ORG Subject: Re: Book on Remedy... Hi, Do you mean Remedy for Dummies? It's a given best seller ;-) Best Regards - Misi, RRR AB, http://rrr.se Has anyone heard of a book on Remedy or the AR system? If so, can you provide details? Thanks. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Book on Remedy...
Richard, In case you didn't understand Misi's humor, there isn't any published books on the AR System or the BMC/Remedy ITSM Suite. Dave -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Friday, March 30, 2012 8:16 AM To: arslist@ARSLIST.ORG Subject: Re: Book on Remedy... Hi, Do you mean Remedy for Dummies? It's a given best seller ;-) Best Regards - Misi, RRR AB, http://rrr.se Has anyone heard of a book on Remedy or the AR system? If so, can you provide details? Thanks. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Book on Remedy...
There was a Remedy developer book that I saw at Barnes and Noble when I first got involved with ARS Release 4. -Original Message- From: Shellman, David dave.shell...@te.com To: arslist arslist@ARSLIST.ORG Sent: Fri, Mar 30, 2012 8:51 am Subject: Re: Book on Remedy... Richard, In case you didn't understand Misi's humor, there isn't any published books on he AR System or the BMC/Remedy ITSM Suite. Dave -Original Message- rom: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] n Behalf Of Misi Mladoniczky ent: Friday, March 30, 2012 8:16 AM o: arslist@ARSLIST.ORG ubject: Re: Book on Remedy... Hi, Do you mean Remedy for Dummies? It's a given best seller ;-) Best Regards - Misi, RRR AB, http://rrr.se Has anyone heard of a book on Remedy or the AR system? If so, can you provide details? Thanks. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ NSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 ww.wwrug12.com ARSList: Where the Answers Are ___ NSUBSCRIBE or access ARSlist Archives at www.arslist.org ttend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Book on Remedy...
no longer printed, just PDFs, the last book I had was version 5.x. you can find them in BMC Support Store.. jejeje, Friday's humor On 3/30/12, Roger Justice rjust2...@aol.com wrote: There was a Remedy developer book that I saw at Barnes and Noble when I first got involved with ARS Release 4. -Original Message- From: Shellman, David dave.shell...@te.com To: arslist arslist@ARSLIST.ORG Sent: Fri, Mar 30, 2012 8:51 am Subject: Re: Book on Remedy... Richard, In case you didn't understand Misi's humor, there isn't any published books on he AR System or the BMC/Remedy ITSM Suite. Dave -Original Message- rom: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] n Behalf Of Misi Mladoniczky ent: Friday, March 30, 2012 8:16 AM o: arslist@ARSLIST.ORG ubject: Re: Book on Remedy... Hi, Do you mean Remedy for Dummies? It's a given best seller ;-) Best Regards - Misi, RRR AB, http://rrr.se Has anyone heard of a book on Remedy or the AR system? If so, can you provide details? Thanks. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ NSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 ww.wwrug12.com ARSList: Where the Answers Are ___ NSUBSCRIBE or access ARSlist Archives at www.arslist.org ttend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are